I had a checking account "tied" to a money market account for over five years with Flagstar. I was told I had to open a checking acct in order to get a higher interest rate on my money market acct. I realize this is actually a fairly common practice with banks, though. I was told that as long as I had activity in the checking account at least every 6 months, I would avoid maintenance fees. Well, last month, I noticed a $10 maintenance fee on my checking acct statement. I only had $41 in the account to begin with! They told me that they had changed the rules and that you had to keep at least $1000 in a checking acct or else face a $10 monthly maintenance fee. They said I was notified but I never was either by mail or in my statements. I asked to have the $10 credited back to my account since let's just say I'm a very good customer with my money market acct balance. The teller stated that she could not do that. I asked to speak with the manager, but, of course, she wasn't there. Therefore, the teller advised me to close out the account because it was no longer needed in order to receive the highest rate on my money market acct, so I closed it to avoid future maintenance fees on a useless account to me. I called Corporate customer service a couple of days later and was told that the branch would have to handle the matter. After I complained louder, he got in touch with the branch manager and put her on the phone. I explained the situation to her, and she said that she had to research the issue and get back with me. She called me back an hour later and said, "I'm sorry but I cannot do anything for you." Stay away from this bank. I probably have more in Flagstar Bank than probably 99 percent of personal customers, and they still don't care about pleasing me.