Menu
Home Banks Flagstar Bank Customer service contacts
Flagstar Bank company logo
Flagstar Bank
customer service contacts

Flagstar Bank
customer service contacts

Learn how the rating is calculated

84 complaints
42 resolved 42 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Flagstar Bank. We promise not to send you any unrelated messages
Share
Profile Complaints
ADVERTISIMENT

Flagstar Bank headquarters

5151 Corporate Drive
Michigan, Troy 48098-2639
United States

Flagstar Bank phone numbers

+1 888 248 6423
(Personal & Business Banking)
Personal & Business Banking
4 2
+1 800 968 7700
(Loan Support)
Loan Support
2 0
More phone numbers

Flagstar Bank website

What category is Flagstar Bank related to?

Flagstar Bank is related to the Banks category.

What are the social media accounts of Flagstar Bank?

What is Flagstar Bank's Facebook?
Connect with Flagstar Bank via Facebook at Flagstar Bank
What is Flagstar Bank's YouTube?
Like, share & subscribe to Flagstar Bank on YouTube at Flagstar Bank
What is Flagstar Bank's LinkedIn?
See Flagstar Bank's portfolio on LinkedIn at Flagstar Bank
ADVERTISIMENT

Overview of Flagstar Bank complaint handling

84 Flagstar Bank reviews first appeared on Complaints Board on Feb 11, 2007. The latest review Changed my mortgage was posted on May 13, 2022. The latest complaint discrimination in advertising was resolved on Aug 10, 2013. Flagstar Bank has an average consumer rating of 3 stars from 84 reviews. Flagstar Bank has resolved 42 complaints.

Additional information

Locations

Overdraft Lines Of Credit, Deposits And / Or Bounce Protection Payments
301 West Michigan Avenue, 4-501, Jackson, MI 49201

Construction, Personal Loans, Home Equity Lines Of Credit, And Mortgage Payments
P.O. Box 660263, Dallas, TX 75266-0263

Commercial Loan Payments
5151 Corporate Drive, E-203-1, Troy, MI 48098

Is ComplaintsBoard.com associated with Flagstar Bank?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Flagstar Bank Customer Service. Initial Flagstar Bank complaints should be directed to their team directly. You can find contact details for Flagstar Bank above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Flagstar Bank. Discuss the issues you have had with Flagstar Bank and work with their customer service team to find a resolution.

Latest Flagstar Bank's resolved complaints

ADVERTISIMENT

Latest Flagstar Bank’s complaints

T
8:17 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Flagstar Bank - Changed my mortgage

I just discovered Flagstar bank increased my mortgage in February of this year without bothering to tell me and are now charging me late fees for something I never agreed to or was informed of! I called the bank and they refuse to take the late fees off, they don’t know if they told me of the increase. Initially, Flagstar bank said they didn’t have my...

Read full review
B
7:00 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Flagstar Bank - Boat loan nightmare

The dealership finance department signed us up with Flagstar Bank for our boat loan. We checked on insurance before purchasing the boat and lined everything out like we always do before a big purchase. We were requested by Flagstar Bank to provide an insurance binder. We did comply and sent our insurance binder in, declaration in, asked the agency to send...

Read full review
R
12:54 pm
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Flagstar Bank - Loan modification stop and lien removal

We applied for a loan modification, signed documents but we decided to sell our house and we didn't go through the modification. A week before our sale closing, we found out there is about $28,000 lien against our property for the modification we didn't finalize. After talking to several reps for a week trying to find out what is going on, we find out...

Read full review
ADVERTISIMENT
See all complaints