CB Insurance Services First American Home Warranty / First American Home Buyers Protection Complaints #22-41

First American Home Warranty / First American Home Buyers Protection Reviews and Complaints

First American Home Warranty / First American Home Buyers Protection review: Undisclosed fees

Pamela Scott Istre of Lufkin, US

Jul 20, 2021 1:18 pm UTC

I am so upset with fahw. We sold our home and called and spoke with brenda on 3/16/21, alfred on july 9th (to cancel) and it was not disclosed that we would be charged for any repairs that first american paid out... Ridiculous. We wanted to transfer the home warranty to our new home in lufkin, tx, but fahw does not offer services in our area... Not our fault. The new home owners did not want home warranty services, also not our fault. We knew of the $50 cancellation fee, but in our conversations with brenda and alfred, no mention was made about the deduction from our refund for what fst american paid out... We are being penalized an additional $200 because we sold our home and they do not offer services where we currently live. If you are reading this post — look elsewhere for home warranty services. Better yet... Hire a local handyman and support a local business. Shame, shame on fahw.

Desired outcome: Return $217.16 that was taken from our refund.

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First American Home Warranty / First American Home Buyers Protection phone numbers

+1 (888) 875-0533

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Consumer Sales

+1 (800) 327-9292

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Renewals Department

+1 (800) 444-9030

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Real Estate Sales

+1 (800) 992-3400

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First American Home Warranty / First American Home Buyers Protection address

P.O. Box 7248, Santa Rosa, California, 95407, United States

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