CB Insurance Services First American Home Warranty / First American Home Buyers Protection Complaints #2-21

First American Home Warranty / First American Home Buyers Protection Reviews and Complaints

First American Home Warranty / First American Home Buyers Protection review: Home warranty

Whitney Jackson of US

Aug 21, 2026 1:58 pm UTC

Verified customer

Featured review

I have filed a claim with them and waited two to three weeks tog et it approved. Then when they cant find a service provider they want to do an outside reimbursement. After over a week of dealing with that, they then only give me a percentage of the claim and I am out even more money. This has happened two different times. I will not be renewing this warranty coverage.

Claimed loss: Two claims: first claim no air for three weeks and then I was out over $4000 second claim was for plumbing. Waited two weeks for a service provider then was out $900 to fix my issue.

Desired outcome: I would like my money back since the policy is not working and I am not supposed to be out more money when the policy stats it covers things that for some reason the company is now not wanting to cover.

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First American Home Warranty / First American Home Buyers Protection Contacts

First American Home Warranty / First American Home Buyers Protection phone numbers

+1 (888) 875-0533

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Consumer Sales

+1 (800) 327-9292

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Renewals Department

+1 (800) 444-9030

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Real Estate Sales

+1 (800) 992-3400

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First American Home Warranty / First American Home Buyers Protection address

P.O. Box 7248, Santa Rosa, California, 95407, United States

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