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CB Auto Parts and Repair Stores Firestone Complete Auto Care Unauthorized vehicle concern
Firestone Complete Auto Care

Firestone Complete Auto Care review: Unauthorized vehicle concern

J
Author of the review
8:34 pm EDT
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My Name is Sergeant James L Brown I have a 2008 Volvo XC90 3,2. Had is serviced on 8-25-25 @ Silver Spring Volvo after a 21-point inspection, they replaced Fuel pressure sensor. I also had a 0700 appointment @ 8-29-25 Firestone on Andrew's AFB, for a Tire Rotation and 4 Wheel Alignment. When your Service advisor Chris Martinez returned the Vehicle with a $3042,82 Stating Suspension Struts also control arms and Ball joints needs to be replaced. Volvo of Silver Spring would have informed if that was the case. I feel like Mr, Martines and your Company is taking advantage of a First Responder.

Claimed loss: Fix the complaints that wasn't present when my vehicle arrived. I reached out to Volvo of Silver Spring who sent me a link with 21-point inspection, and none of those issues came up,

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  1. Firestone Complete Auto Care Contacts

  2. Firestone Complete Auto Care phone numbers
    +1 (800) 367-3872
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    +1 (615) 823-6093
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    +1 (800) 752-0379
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  3. Firestone Complete Auto Care emails
  4. Firestone Complete Auto Care address
    406 Gallatin Ave., Nashville, Massachusetts, 37206, United States
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  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 16, 2025
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Firestone Complete Auto Care Category
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