Menu
Write a review
File a complaint
CB Firestone Complete Auto Care Firestone kyle tx location
Firestone Complete Auto Care

Firestone Complete Auto Care review: Firestone kyle tx location

D
Author of the review
5:31 am EST
Verified customer This review was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

So I went online this morning at 10 a.m. to set up a 2 p.m. appointment for today. The website said they'd text or email if they couldn't keep the appointment. I got there early, around 1:35, cause there's usually a line. Waited my turn, and at 1:50, I told the guy at the counter about my 2 o'clock. He's like, "There's a long wait." I'm thinking, why make an appointment if I still gotta wait? He tells me they're short on techs. I asked why no one let me know it'd be delayed. He hadn't checked the schedule since 6 a.m., which is kinda their job, right? He says it's gonna be over 2 hours. That's just nuts. I left pretty mad and wanted to complain to corporate. Called for the number, and he offers me a slot for tomorrow. No, I wanted today. Told him his customer service was terrible and I'd still report him.

Called the San Marcos, Texas location, and they were way nicer. Said I'd wait 45 minutes to an hour, which was okay. They took my car in an hour later, checked it out, and changed the oil. Everything was in good shape. But I'm done with the Kyle location. They really dropped the ball.

0 comments
Add a comment

More Firestone Complete Auto Care reviews & complaints

View all Firestone Complete Auto Care reviews and complaints
  1. Firestone Complete Auto Care Contacts

  2. Firestone Complete Auto Care phone numbers
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 367-3872 phone number
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (615) 823-6093 phone number
    Click up if you have successfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number 0 0 users reported that they have successfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number Click down if you have unsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number 0 0 users reported that they have UNsuccessfully reached Firestone Complete Auto Care by calling +1 (800) 752-0379 phone number
    Phone support
    More phone numbers
  3. Firestone Complete Auto Care emails
  4. Firestone Complete Auto Care address
    406 Gallatin Ave., Nashville, Massachusetts, 37206, United States
  5. Firestone Complete Auto Care social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 16, 2025
  7. View all Firestone Complete Auto Care contacts
Firestone Complete Auto Care Category
Firestone Complete Auto Care is ranked 22 among 463 companies in the Auto Parts and Repair Stores category