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CB Auto Parts and Repair Stores Firestone Complete Auto Care
Firestone Complete Auto Care

Firestone Complete Auto Care review: Incomplete work done on my car.

D
Author of the review
10:14 pm EDT
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This review was chosen algorithmically as the most valued customer feedback.

On July 14, 2025, I took my car to Firestone because it was overheating. I was told by AARON, Service Advisor that they needed to remove /replace Cooling Fan Module and Radiator Fan, cost me $623.98. Unfortunately, A few days later I was experiencing the same problem, with my engine overheating. Now they are telling me that the reason it's overheating is because I need a work done on my clutch.(Gearshift Gromett remove/replace gearshift Selector 756 Shifter)I am very disappointed and dissatisfied. The service was not done correctly,

Claimed loss: I needed my car for work and I was misinformed and my car was misdiagnosed.

Desired outcome: To resolve the problem, I would appreciate a refund in the amount of $623.08 returned to my credit card.I look forward to your reply and resolution to my issue.Best regard, Della Johnson- [protected], [protected]@gmail.com

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  1. Firestone Complete Auto Care Contacts

  2. Firestone Complete Auto Care phone numbers
    +1 (800) 367-3872
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    +1 (615) 823-6093
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    +1 (800) 752-0379
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  3. Firestone Complete Auto Care emails
  4. Firestone Complete Auto Care address
    406 Gallatin Ave., Nashville, Massachusetts, 37206, United States
  5. Firestone Complete Auto Care social media
  6. Rachel
    Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Oct 29, 2025
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Firestone Complete Auto Care Category
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