Firehouse Subs

So, I went to Firehouse Subs today and it was a total bummer. I mean, I paid 12 bucks for a 4-inch sub and it was like eating a lettuce sandwich. There were only two teeny-tiny pieces of meat in there and I had to really search for them. I guess they thought that piling on the lettuce would make it look good, but it didn't do anything for the flavor. It was just plain boring. I don't think I'll ever go back there again. I should have waited until I got home and gone to Jersey Mike's instead. What a total rip off!

I went to Firehouse Subs and ordered a Large Mello Yello Fountain Drink and an Engineer Sub with Pickle. Unfortunately, my cup was only filled halfway and the fountain ran out of Mello Yello. They just threw it away and gave me another cup, telling me to pick something else. But nothing else tastes like Mello Yello, and the Coke Free Style Machine is the only place in Canada where you can get it.

When I got home and opened my order, I was disappointed to find that there was no pickle on my sandwich. I was really looking forward to that pickle, and it just wasn't there.

Overall, I was pretty let down by my experience at Firehouse Subs. The drink situation was frustrating, and not having the pickle on my sandwich was a real bummer. I hope they can improve their service in the future.

Hi my name is Rachel Swan I'm filling a complaint about the firehouse subs in Denham springs the manger is stealing money from the people and stole it from me and never gave it back to me and said they would contact me to talk to refund it and never did they are dishonest and don't care they are horrible I will never return to any of y'alls firehouse subs again and the manger needs to care about people Thank You

Went in to Fairfax, Va location (12120 Fairfax Towne Center) on Sunday 3/5 at 8:20pm. There were two gentlemen in the store giggling and acting weird. I placed my order with one of them, it was one sandwich. He couldn’t get it right, he just kept asking me the same questions over and over and laughing. Both employees were high as a kite. After finally ordering and paying, he disappeared to the back. He finally came out to make my sub, no gloves. I asked if the other man could make my sub but he was busy taking a personal call. At one point, they told me that my order was ready and handed me an empty bag still giggling. I told them to give me my money back and left without any food. This location used to have the best manager, I’m not sure what happened as I haven’t seen him in a long time. The service I received was appalling and BOTH of these employees need to be fired. I will not be returning.

I went to buy a sub at firehouse clair road guelph Tuesday around 6;30 or 7;00They made everyone's food behind me before me then asked me what I ordered and then made me a sub worst sub ever I think they have put prices up and took the meat off ,I thought these were so much better then subway but no so sure now,very disappointed .New owners less meat not worth the money

I ordered a New York Steamer and a Prime Rib Sub and there was no meat on about a third of the sandwiches. There was way too much mayo on them. It fell off in globs when we were holding our sandwiches. There were no straws in the restaurant and I had trouble getting anyone there to acknowledge that I needed help. We stopped going to Jersey Mike's for this same reason. I guess we can add another sub shop to our list of DO NOT GO THERE..

This was the restaurant in Gahanna downtown. Very bad.

Friday night 10 minutes after 8 o’clock the workers in there he sees me knocking at the door which is locked refuses to even acknowledge me or talk to me I was wondering why is it closed why will he not open the door?

If they had to close I understand but the least you can do is treat your customers with dignity and respect put a sign or come and tell me if there’s a problem the guy looked right at me and ignored me several times they should fire his [censored] for acting that way towards a loyal customer.

Asked for Tuna sub, was given Italian! I do not eat red meat so I was unable to eat! Total waste of money! Lady at the front did not read order back to me. I stated several times I wanted tuna. I purchased food and went downstairs to grab my baggage so I was unable to go back thru check point to return the sandwich. So I wasted $11, also asked for a cup for water and there were no lids for the cups.

Firehouse subs aren't good anymore, the customer service is lousy, the employees are usually rude, and the Firehouse establishments don't even treat firefighters (who are customers) with respect, or give them discounts on the food they buy there!