The complaint has been investigated and
resolved to the customer's satisfactionResolved Fashion Nova — product non returnable
resolved to the customer's satisfaction
I placed an order on 11/03/19, I received it today, 11/06/19. In my order there were 9 pairs of jeans and a pair of shoes, out of the 9 jeans, 5 of them fit me just fine and 4 of them did not fit me. I called to see if I can exchange them for a different size, they said I cannot. I am very bothered because they also said since I bought while there was a promotion I won't be able to get store credit or refund. I am disappointed with fashion nova, this is the very first time I order and this will be my last. They should be more specific when it comes to stating this information online while purchasing.
The complaint has been investigated and resolved to the customer's satisfaction.