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Fantastic Sams Cut & Color

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Fantastic Sams Cut & Color Customer Service Contacts

500 Cummings Center, Suite 1100
Beverly, Massachusetts
United States - 01915

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Fantastic Sams Cut & Color Complaints & Reviews

Fantastic Sams Cut & Color — Hair coloring and cut

While the stylist was nice the first visit, she did not listen to me and I ended up with something completely different. I told her repeatedly this is not what I wanted. She offered to fix it so I went I went back the next day. She was very standoffish the second time and I felt kind of nervous that she was in charge of my hair. She was rushing around and basically slapping on the dye. My layers were shelved, highlights that were not blended and chunky discolored pieces. My hair looked the exact same despite my detailed discussion with her about the process and steps to get there. I do not understand how someone could mess up the coloring and haircut SO bad. I had to miss work in order to get my hair fixed somewhere else. I do not want this to happen to anyone else. I really do believe this stylist needs to freshen up her skills and her knowledge. She needs much more experience.

Hair coloring and cut

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    Fantastic Sams Cut & Color — Hair color

    I went in for a fresh new color and was so excited. I asked for an ombre from dark brown to red. The stylist missed so many chunks of the bottom of my hair so now I have chunks of hair that go from brown, to red, to brown again and then red. It is hideous. The stylist attempted to fix it a second time, yet still was unable to fix her error. She also needed to cut like 4 inches off the bottom due to not bringing the bleach all the way down on my hair. The red is 1 to 2 inches from the top of my head (was supposed to be halfway down) and I haven't been able to wear my hair down since it was done. The stylist offered to do it again this month and still have not heard from her. I want a refund as I paid over 300 dollars to look ridiculous and now have to wait to have it fixed since she put bleach in my hair not once, but twice. The first two pictures are what I asked for the, the other two are what I ended up with.

    Hair color
    Hair color
    Hair color
    Hair color

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      Aug 31, 2020

      Fantastic Sams Cut & Color — Service

      I was very disappointed yesterday as it was my birthday and I was unable to get my hair done I don't...

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      Aug 13, 2020

      Fantastic Sams Cut & Color — Hair color

      I went to Angela at FS in Hawaii Kai, she is the owner. She did not leave the color on my hair long enough to...

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      Jul 07, 2020

      Fantastic Sam's — Cancelled my appointment without notice

      I have been waiting since Covid-19 quarantine to be lifted in order to get my hair done. I had originally had...

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      Jan 27, 2020

      Fantastic Sams Franchise Corporation — poor service

      My friend and I went here to have the same color put into our hair and the manager said she could do it, well...

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      Jan 24, 2020

      fantasticsams — haircut action and attitude

      When George asked what I wanted for my haircut, I said maybe a half inch all around, some thinning, and...

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      Dec 15, 2019

      Fantastic Sams Franchise Corporation — mistreatment of senior citizen by staff

      On Dec.14, 2019 I visited the Fantastic Sam's Salon on Walsingham Rd, Largo FL 33774. We are seasonal 6 month...

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      Nov 25, 2019

      Fantastic Sams Franchise Corporation — staff

      I go to Fantastic Sams in Stoughton, MA. Lenny Palmieri is in charge, but it seems like he is all about the...

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      Nov 22, 2019

      Fantastic Sam's — managers

      I worked for this company. Gave extra hours. Worked constantly for others. Was targeted the first day I...

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      Oct 19, 2019

      Fantastic Sams Franchise Corporation — cut

      Nina, was not very knowledgeable about cutting hair she has messed my daughter hair up, she had to get a co...

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      Oct 18, 2019

      Fantastic Sams Franchise Corporation — payment and service

      I got charged more than what I should have on my card my total was $94 and I told him I was paying three...

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      Gardner
      Oct 16, 2019

      Fantastic Sams Franchise Corporation — haircut

      I went in to the fantastic Sam's in ne brainerd mn I asked for a trim with the clippers to bring my hair down...

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      Fantastic Sams Franchise Corporation — perm

      I had a perm put on my hair by Nikki Sherback, she fried my hair! After a week I went back, I had to have
      1 1/2 cut off my hair! My hair is still damaged! I feel I am owed a refund for this huge mistake! My thoughts are if she hadn't take 5 cigarette breaks I might not have the mess I do! I told the manager about it, she told me all I could do was talked to corporate! YES I am very upset!

      Tammy NOSS

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        Oct 06, 2019

        Fantastic Sams Franchise Corporation — customer service at a hair salon

        I made an appointment at 5:30 on October 5th at the Battlefield Parkway in Fort Oglethorpe Georgia location...

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        Sep 28, 2019

        Fantastic Sams Franchise Corporation — I asked for a boliage for my daughters hair.

        The stylist Christina was showed a picture and asked if she could do my daughters hair this way she said ye...

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        Eastvale
        Sep 27, 2019

        Fantastic Sams Clarksville Tennessee 37043 — I was manager and I never received and if my bonus that I should have gotten off do bringing the business from 8,000-10,000.

        They did not bring my offer letter till I already worked there as manager after asking for it several time...

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        Sep 23, 2019

        Fantastic Sams — points

        Eleanor Pugliesi 49730 S. Thunder Bay Macomb, Michigan 48042 home phone [protected] cell phone [protected] I...

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        Fantastic Sams Franchise Corporation — haircut

        I came into the salon on Monday around 430pm. All I needed was a simple trim. The Asian lady told me that what I wanted was not possible and to make things even she would need to cut my hair. And when she showed me it was about 4 inches that she was suggesting i cut off. Instead of listening to my gut feeling I let her start to trim my hair. I had my three kids with me who were ready to leave by the time I was done so I paid and left. When I got home I noticed how uneven and choppy my ends were. I called to see what could be done and they said to come back tomorrow. So I did. Came back and requested my money back. The Asian lady then tried to tell me it was my fault my hair turned out the way it did was nothing she had done and said to come back at 1pm to speak to the owner. So I do, I came back at 1 and that is when the owner informed me they do not do refunds and was also extremely rude. And that they didn't have another stylist who could fix my hair till Friday because the only other employee had to take off for a family emergency. When I asked what time Friday they could not come up with a time and kept saying "I don't know" or "I have no answers" then proceed to tell me "I got a discount what did you expect" uhm 1. I asked how much a trim was. And 2. I did not ask for any discount. I left the store in tears and hoping the other stylist will be back on Friday or before my "7 day guarantee"

        haircut

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          Sep 13, 2019

          Fantastic Sams Franchise Corporation — overcharge fraud

          My 15 yr old son went in for a haircut at your orchard trail location last week. I paid $15 on my discover...

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