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Family Dollar

Family Dollar review: Scamming and roach infestation

M
Author of the review
1:47 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

I work next to the Family dollar on Longwood Avenue in the Bronx and I have to say that in all my experiences in retail, this is the worst place I have ever experienced. First of all, management has been notified of the horrible roach infestation multiple times, especially inside the refrigerator and has done nothing to make sure the refrigerated area is more sanitary. In fact, they have responded to complaints with "Okay, and?" How abhorrently irresponsible of this establishment to not handle this more professionally when the health of the consumers are at risk.

Secondly, this past Thursday your employee Calvin scammed my coworker and rang up a $75 playstation card that she did not purchase. On Friday, after she realized on her receipt there was this charge, the staff was completely unhelpful and in fact covering for the employee lying about what they saw on the cameras. This establishment needs all new staff or better training.

Desired outcome: EMPLOYEE TERMINATION AND TRAINING. Better management.

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