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Family Dollar

Family Dollar review: Rude cashier with extremely long line

R
Author of the review
4:50 pm UTC

family dollar store # 09195

117 E State St. Trenton, NJ

02/01/2022 12:56pm

Upon entering the store today the first thing I noticed was a boarded up door from a recent break-in (info. that I received from Family Dollar employee)

After getting my items I proceeded to stand in a very long line with only 1 cashier

While standing in line 2 men entered store they were cussing and talking about beating people up

These men went through the store and was pretending to shop however it was obvious they were shop lifting products

before leaving the store these men went up to the side of the cashier cutting in front of about 15 customers in line with 2 small items

I believe that had several items in their pockets

The cashier mentioned that she did not like all the cussing and commotion they were making then proceeded to ring up their 2 small low cost items

I had mentioned that they probably stole a lot more than they purchased and why were they rung up before the 15 paying customers in line?

The cashier acknowledge that she knows they probably stole and was familiar with them as repeat problem customers

It was almost like the cashier was afraid to confront these men and would let them steal and ring up their 2 small price items before the 15 customers in line

The reaction from this cashier is that this type of customer behaver happens very often and nothing is done to control these situations

I have shopped Family Dollar's for many years however I will No Longer shop that location again

On my way out I told the cashier I would not shop in this store anymore because of the broken boarded up window and customer coming in cussing and talking about violent behavior

She said that is fine she doesn't want customers like myself anyway

I said that she would rather have customers stealing from her employer and letting them go in front of everyone else just to get them out of the store

I am expressing my concern to Family Dollar Corporate Because To me that is unacceptable behavior of that cashier and paying customers should not ever be subjected to that kind abuse while shopping at Family Dollar

My telephone number is [protected] I would appreciate a phone call from your customer service resolution department letting me know how this situation will be handled

Thank You

Best Regards,

Robin Foose

[protected]@gmail.com

Desired outcome: A phone call from your customer service resolution departmentAnd also a gift card for my inconvenience so that I may shop at a different Family Dollar location Thank You

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