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Family Dollar

Family Dollar review: I was treated unfairly, stereotyping, racism, profiling a paying customer!

H
Author of the review
8:15 pm UTC

On april 13, 2019 at 11:30 am I decide to stop into family dollar located on 2017 jackson street, oshkosh, wisconsin. I typically do not stop into. Since it was close by I decided to stop for time sake. I entered the store in my black north face jacket, jeans and my traveling small purse backpack, since I had just came back from south carolina the night before. I went towards the house-wear section and detergent area bc obviously I needed detergent and I saw some cute decor stuff. After I checked the detergent and was looking around house wears, I checked my phone and texted my mom back. Right after that moment a larger white female employee, around her mid 30's, came up to me with an angry look on her face asking me, very unfriendly, if I needed help. I was a little confused because i've literally been in the store for only 5 minutes, haven't even had a chance to get the things I needed. (just wanted to add that within those 5 minutes of being there, no one was around me, as this store is not a store that typically has a lot of ppl in there). I answered the female employee politely, "no, thank. I'm just looking" and even smiled. As I was walking towards the middle end isle literally within a minute later the same large white female employee now tells me that she needs to look in my bag. Shocked and confused I told to her to go ahead, that I don't have anything to hide.

I would however like to ask to that female employee and to the family dollar corporation, after you/your employee searched my bag not once but twice, took out my michael kors wallet, quay sunglasses, $160, my small pandora gift bag, searched every pocket and receipt and even searched my jacket, convinced I was a thief and treated me like I was a criminal. After the stereotyping, racism, profiling, judging, assuming, accusing... After all of that, when she couldn't find what "she thought" I stole...
I didn't even get a simple apology, sorry for searching your bag, sorry for stereotyping and profiling you, sorry for treating you like a criminal! She gave me her sad excuse that someone had heard packages being open so she had to check "only my bag" (mind you, I was in there only for 5 minutes with no one around me) and she had no proof of me taking anything! I was a criminal already just by walking into the store. So I want to know, why did she not check the other peoples bag also and only just this asian girls bag?! Was it because I wasn't white?
"family dollar corporation" is this how you train your employees? To stereotype and profile people, show racism, assume they are criminals and not even see the wrong they did? I'm not sorry to say... You have lost a paying customer.

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