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Facebook review: Blacklisted or identity theft? 164

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Author of the review
10:45 pm EDT
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About 2 months ago I attended my niece's funeral whom was killed by an (alleged) drunk driver. This was the first time I visited the majority of my family in 7 years. My sister and nephew started a memorial page for my niece. I was amazed at the kind and wonderful responses they sent to her "group". For nearly the week I visited, there were around 500 posting from her schoolmates, long lost relatives and friends. I was urged by my family to join, but when I tried to join, I found out my e-mail address was "disabled". I tried repeatedly to contact Facebook's Help Desk from my home e-mail address and through work, yet I never received an explanation on why my address is disable when I never had an account with them previously. I am totally unimpressed with their "customer service". I was urged by family to create a new e-mail address and try starting a Facebook page again... it worked and I'm now communicating with my family. My main worry is why was my e-mail address "disabled" in the first place? Is it being used by someone else nefariously? Is someone defaming me without my knowledge? Serious concerns that I need answers to. Since I never received previously a "Sign-up Notification" that should warn me that someone was using my address, I believe there is some serious glitches with Facebook that need to be looked into. Hope I can get some answers. If anyone had a similar experience, I'd like to know.

Update by coldlakeflyboy
May 27, 2010 9:58 pm EDT

Hello Everyone. I'm not sure whom this "Irish" is, and I do not see the comment she made that brought most of your responses "off topic", but I appreciate you giving her a tongue lashing. Unfortunately, most of the "on topic" information was not very reassuring. This company, I believe has far outgrown it's capability to acknowledge their IT and customer relations problems, which you can see is starting to effect their Public perception. The privacy screw-ups they have been dealing with lately are their biggest concerns, and I doubt they will do anything about my problems until they really start losing more new members. I'm really happy with what I've built on my page so far, and have 44 friends contacts. If I somehow was "disabled" again, lost all my contacts, would i create a new one and start over. I doubt it. Hopefully there is someone whom can give me a constructive answer to my "disabled" dilemma, so at least I can feel safe that my "disabled e-mail address" is safe. Thank you in advance for your responses.

164 comments
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mona lemke
Fond du Lac, US
Jan 10, 2014 10:54 am EST

my 2 year old granddaughter purshed credits on farm hero saga and I would like it taken off asap

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MkStItCh
West Seneca, US
Jan 11, 2014 7:20 am EST

WHAT... I mean HOW... I mean WHY...
... is your 2 year old grand daughter on Facebook?

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Logicisyourfriend
Moose balls, US
Jan 10, 2014 11:21 am EST

Done. Sorry for the inconvenience.

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Yvonne Murillo
Tucson, US
Jan 06, 2014 10:33 am EST
Verified customer This comment was posted by a verified customer. Learn more

I have 2 authorized payments that have been taken out Jan. 6, 2017; 1st transaction is $100 and 2nd transaction is $20. I would like this matter resolved and put back into my account ASAP. Thank You.

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MiriamNBarry
Philadelphia, US
Jan 06, 2014 6:56 pm EST

hello my name is Miriam Barry and I have a lot of unauthorized charges on my cards i will like for my money to be back on my card call me at [protected] thank you

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deborah lawson
Sun Prairie, US
Dec 21, 2013 11:37 am EST

50.00 was taken off my credit card from slotamania. I didn, t authorize this and need it put back on my credit card. This happened on 12/20/13. My phone number is [protected]

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shirley munnell
sayville, US
Dec 26, 2013 2:10 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I did not approve charge of $72.00 shown on my statements

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Karen Synness
Helena, US
Dec 27, 2013 12:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

In Solitaire Tales on Facebook, the wrong box for adding facebook dollars was checked and the wrong amount was taken out of my Debit card today 12/27/13 Please refund

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Heather Zimmerman Leier
, US
Nov 13, 2013 7:43 pm EST

I just went back and checked my account and there is $102.00 charged on my account. I now have a balance of $2! Are you freaking kidding me! I NEED THAT MONEY BACK NOW! How am I supposed to feed my kids off of 2 freaking dollars!

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Heather Zimmerman Leier
, US
Nov 13, 2013 7:36 pm EST

Please call me at [protected]

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Heather Zimmerman Leier
, US
Nov 13, 2013 7:34 pm EST

I am completely ticked off! There is an unauthorized charge on my account for $50.00! You have put my account in the negative and I want that money back too! This is total bs! the phone number on the transaction send you to this stupid site. When I try to submit my complaint, I get an error message! The transaction # is 7ALQ175H372. Please fix this NOW!

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Akshaysolanki
, US
Mar 20, 2013 1:37 pm EDT

This is a request to Facebook against a fake id of my friend Vicky jain it's a humble request to u to plz take a quick and a seiver action against this act.
I will be thankfull to you and waiting for your quick response
The below link is d fake one
http://m.facebook.com/search/?query=Vicky%20jain&__user=1044751627#!/profile.php?id=100005439396807&slog=554115054&seq=676778708&rk=15&st=user&fbtype=2048&__user=1044751627

#this link is d real one.
http://m.facebook.com/search/?query=Vicky%20jain&__user=1044751627#!/vicky.jain.7355?slog=27632980&seq=2089502027&rk=0&st=friend&fbtype=2048&__user=1044751627

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Pam Boardman
Saugus, US
Oct 04, 2013 7:39 am EDT

Someone hacked into my facebook account and made charges on with my credit card. There are 7 charges, need someone to call me right away regarding this. [protected]

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charlotte frake
Salem, US
Oct 03, 2013 7:10 am EDT

In sept. the took 100.00 off my card which was unaruthizes of taking money from my card, with is a debit card, for ssi.
if the money isn't put back on my card I will go throught my card to get it back.8bd72

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barvara
RANKIN, US
Sep 30, 2013 11:50 pm EDT

DID NOT SAY THAT THEY COULD TAKE MY MONEY$60.00 AN I WANT IT BACK THAT WAS MY BILL MONEY PLEASE GIVE BACK

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brmarsden
Sacramento, US
Sep 28, 2013 12:54 pm EDT

I was charged $10 for facebook credits, but did not recieve the credits to my War Commander account/game

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Brenda A Patterson
Sacramento, US
Sep 20, 2013 8:13 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Is someone going to get in touch with me if so my # is [protected]. This is very important to me please reply. This is about reversing a$98 or 99 dollar charge that was made on 9 19 13

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Brenda A Patterson
Sacramento, US
Sep 20, 2013 9:32 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Last night a charge was mistaken on error for I think for $99. or $98 to my Bank US Bank in Sac. Calif. could you please reverse it not enough money in my account.. I was plying THE GAME and it was done by mistake

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maureen craft
teagardens, AU
Aug 23, 2013 3:35 pm EDT

wrong visa used

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Taad1973
Burlington, US
Jul 28, 2013 12:43 pm EDT

How could posting your name and address lead to money being stolen from a bank account? I had $100 stolen from an emerald card as well. There has to be another reason other than someone posting their name and address! Anybody get their money back?

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Kalpana dev nishad
, US
Jul 27, 2013 12:37 pm EDT

Hello sir
my name Kalpana nishad. Someone is misusing my name as kalpana and commenting rubbish about me. Id name is kalpana dev nishad.
kalpanadev.nishad.5@facebook.com And sending friend requests to my relatives and friends.. I have a doubt on a guy named Rajiv Nishad from Bodhgaya Bihar. His contect num is [protected]. And fake id he using my name kalpana dev nishad. And he using my sister's photos . And make it fake. please listen two my complaint and take a serious action.
Yours faithful kalpana

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naash almas
, IN
Feb 20, 2013 2:32 pm EST
Verified customer This comment was posted by a verified customer. Learn more

this person using one of my friend name fake id and picture plese help to bann this id

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Beena nishad
, IN
Apr 22, 2013 9:04 am EDT

Hello sir
my name Beena nishad.anyone is misusing my name as 'Beena nd commenting rubbish about me. And sending friend requests to my relatives and friends.. I have a doubt on a guy named Rajiv Nishad from Bodhgaya Bihar. His contect num is [protected]. And fake id he using my name with his name fake is rajiv.beena.3 and his orignal id is rajiv_nishad@hogmail.com | my orignal id is beenu_25@yahoo.in |. please listen two my complaint and take a serious action.
Yours faithful beena

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Adam_Aint
Rhymes with Fun, CA
Mar 31, 2013 4:46 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

i second Brenda's comment! Remove your personal info like address and phone #.
Create 2nd anonymous email account for less personal stuff.

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tanuja soni
, IN
Mar 14, 2013 9:43 am EDT

My name is Tanuja Soni. Someone has created a fake account using my name and personal information. That person has added all my friends and now is ruining my image through bad comments. The facebook ID is " facebook.com/tanuja.soni.3 ". Please take any action as fast as possible.
contact no. [protected]

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repentbesaved
N/A, US
Jan 21, 2013 2:02 am EST

All you people on the internet with facebook, pof, datehookup, my space, got serious mental health issues, Go to church and get right with God, and maybe you just might meet someone if you repent of your sins.

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south89
Pass Christian, US
Oct 15, 2012 10:06 am EDT

I was told by my credit card holder to get in touch with facebook department at [protected] . When calling the number all I get is a recording sending me to a sight that I can't seem to find any answers to. There was 3 charges made to my card that I did not authorize. Would greatly appreciate it if someone would contact me so that I can get things right,

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ilene garcia
Bronx, US
Sep 24, 2012 9:31 am EDT

i tried to buy farmville credits from facebook and it says i cannot, and to check with my bank. i have a new card---- but the only things that changed were my expiration date and my csc #. my bank says there is no problem, and i had no problems with my previous card please help asap.

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TRYKZGIRL
Billings, US
Sep 11, 2012 12:31 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

there were over 200.00 in charges to my credit card that I did not authorize for facebook to take, I have not authorized anyone to use my card to purchase anything on facebook since last month when I purchased gold. I want it to be refunded back to my card asap ; if not sooner. Some one has gotten access to my account and facebook locked me out til they sent me a code to log back in. My identy was stolen and I want this situtation rectified immediately! NO IFS ANDS OR BUTS ABOUT IT!

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Princes Samo
, EG
May 11, 2012 3:54 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello .. :)

i have a problem in my facebook when i login it say

Your account has been disabled by an administrator

i want to know why i am disabled please

and when i can login back

i hope that you can help me

and i thank you for any answer you will give it to me

bye...

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I-H8-UscottQ
Hyannis, US
Jan 18, 2012 6:50 am EST

FACEBOOK should be renamed to DRAMAABUSIVEBULLYBOOK...all it is is a place that others use to bully people until they commit suicide! IT SHOULD BE BANNED!

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complete
, IN
Jan 14, 2012 4:35 pm EST
Verified customer This comment was posted by a verified customer. Learn more

problem arrive at the time of login...

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Aggravated shopper
albert city, US
Dec 24, 2011 6:09 am EST

I gotta ask. How would Facebook even have access to her account? A Facebook account is free and does not require a banking account to start, so I am puzzled about this

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leecc
, MY
Dec 20, 2011 1:19 pm EST

is this real?

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leecc
, MY
Dec 20, 2011 1:18 pm EST

Is this real?

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dazedby facebook
gresham, US
Dec 18, 2011 8:21 pm EST
Verified customer This comment was posted by a verified customer. Learn more

face book bulling has become rampant as has wanna be private eyes who have nothing to do so they target someone to bully for the week there is also a group Friends united against scammers that has taken to harassment bullying and spreading rumors and lies investigating so many people it, s gone viral, many are falling victim them the group is secret, there are so many Indians in the group the chiefs are like little lemmings just falling all over in the quest to harm others, good people are being sucked into this group, so if you want to ruin someone join the group face book don, t care but they will when someone challenges this group and harm beyond repair is done

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Ralphens
North Vernon, US
Aug 12, 2011 2:04 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Ya. Contact Support. Maybe they will give you more than you bought. One time my Farmville game messed up and they gave me 10 free Farmville cash. They have live chat too during business hours.

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Karan Dhanuka
, IN
Aug 01, 2011 8:19 am EDT

I m unable to open my facebook
My face book id is havked by YASH GUPTA
he lives at bhayander east jesal park swagatam comples ground floor
please catch him
his email id is bent yash@gmail.com
i want your help

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Samsaulavi
New City, US
Jul 29, 2011 3:34 pm EDT

There is nothing wrong with calling friends. However, do you: have three children, two dogs, a husband, a job, run carpools, clean the house, do the laundry, shop and cook for five, take care of the bills, take trips to the ER, attend funerals, take calls from school nurses, interact with teachers, schedule appointments for an entire family..." I guess you have all the time in the world for "Hey, What's up today, any plans?" Perhaps if looked around the blinders you might understand how wonderful it is to be able to "poke" someone so they know you are thinking of them. Try keeping up with the friend whose son has a brain tumor or the the friend who is going through a multitude of cancer treatments and wants to let us all know how they are doing. I wish social media was around when my son was on life support for three weeks. There was no email then either. We put his daily statistics on our answering machine so people would know he was still alive. This may sound harsh and I make no apologies. Get a life and see how the rest of the world lives outside of your cocoon. Social media can become an addiction as much as drugs or alcohol may. It is up to each person to monitor their settings and themselves. Do not put down what you do not know.

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Tammysth
Sarasota, US
Jul 21, 2011 11:33 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I had this happen to me yesterday, it took a whole paycheck.