Menu
Write a review
File a complaint
Facebook Customer Service Phone, Email, Contacts

Facebook
Reviews and Complaints

www.facebook.com

Learn how the rating is calculated

1.4 15 Reviews 1417 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Facebook Complaints 1417

ComplaintsBoard
R
8:05 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Facebook My account with Facebook was suspended.

I was told that my account was suspended because I didn't comply with their rules. what rule did I break that I didn't comply with? They don't tell me that. I wrote a letter and never heard back from them. I don't think much of Facebook when they knock you off and don't give more details as to why they did it.

I had used Facebook for years prior to this.

Desired outcome: Unsuspend my account

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
D
4:35 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Account disable

I was a user from 2008 to 2023, never any complaint about anything. But as per my knowledge, some people were complaint against me, and Facebook disable all my accounts. As there are too many students, friends have followed me, but due to this, I am unable to touch with them.

Your should message or email before action like this, first it was for 180 days, but after this period also not going to start.

Before also I was email but no one reply or start the account.

At lease you should return my data, personal photos, its request, or please guide urgently.

my email and mobile nos are as per given below:

deepak. [protected]@gmail.com (deleted by me in past, but wants to reactivate)

[protected]@rediffmail.com (disable by you from someone complaint)

sudeep.[protected]@gmail.com (deleted by me in past, but wants to reactivate)

studentsguide. [protected]@gmail.com (disable by you)

mobile nos.: [protected], [protected]

Claimed loss: My personal photos (family), all memorable moments in our life

Desired outcome: Please return the data and start my accounts, please guide

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
O
5:04 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Can't access new account. My old one is hacked, and they are spreading horrible things on my old account

I was hacked by someone pretending to help me with an internet problem. He said I owed them 44,000.00 This happened last week, and my Facebook account is being used by them to send horrible messages to my Facebook family. I tried to get a new account, but they said I needed a picture. Which was also destroyed. I was terrorized by these people. I need help setting up a new Facebook account. I lost everything on my computer, and it is beyond repair.

Claimed loss: Facebook, computer, pictures, data (priceless)

Desired outcome: I want help setting up a new Facebook account without a picture!

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
B
11:45 am EST

Facebook Someone has hacked my facebook account

Dear Sir/ Madam,

I am Vinod Pundir, from India I was using my Facebook account ([protected]) and it does not used from my side from few months, now it has hacked by someone and upload some nude and sexual photos and videos on that account. you are requested to close this account as the earliest because my family members and fronds are still in my friends list in that account.

Here is I am sharing a screenshot of the that hacked account.

Hope you will consider my request and delete that hacked account ASAP

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
View 0 more photos
Hide full review
ComplaintsBoard
D
11:30 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Facebook Restricted me without explaining me reason.

I am retired class one officer and an author of many best sellers. I am noticing that Facebook is in a way probably being controlled by some eements who have sympathies with the terrorists and jehadis. The posts which they share on Facebook threatening entire world or even India, if are against Facebook's polcies, then should not be shared there. All I do is just pick those posts mostly and re post them with my own comments. After multiple notices and the phoney fact checkers claiming that this post is misleading (if that is misleading then why Facebook allowed that to exist on it's platform?) I stopped forwarding such nasty communal matters. Now I was basically posting only AI generated art. Yet my account again restricted for 24 hours.

2- I need to know what caused this block. So that I avoid committing any mistake.

3. Recently a few illegal immigrants attacked NYPD officers my last comment was on those [censored].

4. Facebook should check how many blocks and restrictions it's monitors have issued against whom? Why only anti-radicals are being targetted?

Claimed loss: nothing

Desired outcome: Facebook should check how many blocks and restrictions it's monitors have issued against whom? Why only anti-radicals are being targetted?

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
J
3:48 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Facebook Disabling a personal account without warning and for no reason.

I get up Saturday to no FB. It says my account was disabled and can't be reviewed? I never got a warning or anything? I never appealed but it says I did. I have a business account that now I can not get into. Messenger that is connected to my business account is no longer accessible. I found a phone number for fb support and got totally scammed. I lost my bank account. I have tried every other way to get support and get no replies. I have been on FB for approximately 18 years. I have lost a lot with one click.

Desired outcome: I would like my account back.

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
A
6:13 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My facebook account is hacked by any one. fb id - 100011216198138

My facebook account is hacked and I cannot access this account
Unlink my email and phone number so I didn't not login this account and couldn't forget password
I Couldn't identify documents upload
So I request to you to resolve the problem.
Mo.+[protected]
Name - अभिषेक सिंह कलहंस
Facebook id - 100011216198138
Profile link- https://www.facebook.com/profile.php?id=100011216198138&mibextid=ZbWKwL

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
M
11:15 am EST

Facebook Facebook reels demonetization due to alleged music match copyright

I’m a digital creator on facebook and Instagram,for over 1 year and try my best to not use copyrighted music in my creation's and now Facebook reels have demonetized my reels due to alleged music match copyright violation’s when I tried to appeal this I found out rather quickly that there is no clear was to appeal and was continuously redirected to the meta business solutions help page and eventually found a spot to submit an appeal, after providing information for appeal attempting to submit I was met with a message that said something went wrong. And to try again and a matter, how many times I tried again I was met with the same message repeatedly the music in question is copyright free, but even started putting this information in the creation of my content to no avail, and most recently I received a notification that my account would no longer be recommended.This has cause a significant drop in new followers one of the reasons provided for this action in my interpretation. Was the public posting of my alleged policy violations And my ability for monetization has been halted without any explanation, or which reels are in violation or a way to correct said violations

Ps i have tried several times to upload a few pics and a screen recording to this but it won’t even do anything when I tap on add photos/video spot

Claimed loss: It’s hard to put an exact dollar amount but from previous payment amounts that do vary it is well Over $1,000.00 in potential losses of monetization and the loss of page recommendation Which is caused significant drop in new followers

Desired outcome: Restoration of monetization to reels claimed in violation of music,match copyright,payment for amount that would have been made up to remonetized and restoration to my page to be recommended to other users

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
K
8:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My ability to share pics to bird groups.

Facebook keeps restricting my account without specifically telling me what I did wrong so that I can correct my actions. I don't share spam or go against their community standards. The latest restriction had expired on Wednesday evening, 01/10, and obviously was unable to share any posts during this time. When I tried to share some bird pics to groups a message popped up telling me that my restriction is now for 6 days. Why? I wasn't

sharing posts before. This violates my freedom of speech and will now file a complaint with the CA Atty General's office. Since when that sharing bird pics violates your community standards? I also have no idea why two bird groups, that I have been sharing to for a long time suddenly suspended me with no explanation. I only group share bird pics.

Desired outcome: Being allowed to share to bird groups.

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
A
9:50 am EST

Facebook Change my profile facebook account to facebook page

Hi Facebook team, I am reporting to you. Convert my Facebook profile ID to a Page Because I have many friends who want to be added but due to terms and conditions only 5000 people can be added. You are requested to transfer my ID to the page so that all people can be added. Along with converting to the page, I should also be verified with a blue tick. Because I do more and more work on Facebook And many friends join me and Facebook benefits. this is my facebook id. https://www.facebook.com/masad.ch.18?mibextid=gik2fB . Will be waiting for your reply Thank you very much .

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
9:12 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My account has been hacked

Hlo sir. My account has been hacked on the month of December of the last year. I need back to my account. I had lot of memories in my Facebook. And I had friends and I was linked with other apps like games app like free fire. Hacker was changed all my details it's means names and emails, number etc. please please help for me to recovery the account. I am attaching my now present profile name and hacker change email. Now hacker linked number last digits are 80.

I am providing my profile link. So please please 🙏 solve my problem.

Profile link :

https://www.facebook.com/akmal6g?mibextid=ZbWKwL

I need back into my account so please solve it as soon as possible

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
View 0 more photos
Hide full review
ComplaintsBoard
C
5:14 pm EST

Facebook Hackers pretending to be me, scam, unauthorized use of my pages.

January 1, 2024 - Someone has hacked my accounts! Please help! People are being taken advantage of and people are losing money due to this and it sickens me! Plus strange people are coming to my house for a car that is being "sold" which is a Black Kia Optima [protected] with 90,000 miles. They even have my driver's license and flashing it over facebook and messenger. I have been blocked from facebook due to this and my accounts suspended because of this! Please help!

Claimed loss: $500+ that I know of but more people are falling for this because they know me and it needs to stop, please.

Desired outcome: I would love to have my accounts unlocked, not suspended, or even locked down.

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
View 0 more photos
Hide full review
ComplaintsBoard
M
2:00 am EST
Verified customer The reviewer confirmed their account using Google. Learn more

Facebook My account which a scammer accessed

I mistakenly accepted accepted a friend request from someone with the the name luciana later I discovered that the person was a scammer & he came to blackmail me even those who are my friends... So please my humble request is to permanently delete my account for the safety of my friends & my family... My account is... (meckson w phiri)... It happened on wednesday 03:01:2024

Claimed loss: I haven't lost anything yet but am afraid he might send pictures or videos that will be disturbing & blackmailing because he wants money

Desired outcome: Please such people who pretend to be women while they are man for blackmailing people must be banned & arrested.

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
Hide full review
ComplaintsBoard
B
10:39 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Numerous fake greenvibe cbc ads

Lately, numerous tinnitus ads have been showing up on Facebook. More than one ad shows Shark Tank cast member Kevin O'Leary endorsing the product. Since I've had tinnitus for years, I was interested in a cure. Not suspecting that Facebook would allow a fake ad, and numerous variations of it, I clicked on the link to find out more. The website showed 3 possible combinations of cbd bottles ranging from $39 to $199. Since I was still a little skeptical, I went ahead and filled out the form for the $39 option, along with my credit card number. The transaction was immediately declined with a message claiming that there was an error and to try again, so I did. About an hour later l got a little suspicious so I did some detective work and found that the ad was completely fake and that Shark Tank never endorsed any tinnitus cures. I received an email from "[protected]@trygreenvibecbd.com" saying my order for $198.78 had been received. Since I now knew the ad was false and the amount charged to my credit card was about $160 more than I agreed to, I called the number on the receipt [protected]) numerous times. Each time my call was answered and when I tried to explain, I was immediately hug up on. I called my credit card company and was told that the money had already been processed and there was nothing I could do but try to fight it, which I am currently doing. I cancelled my credit card.

Claimed loss: 198.78

Desired outcome: Refund and removal of deceptive advertising

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
View 0 more photos
Hide full review
ComplaintsBoard
J
12:16 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook My facebook page mee maratha as well as ksatriya maratha, and shri saptashrungi charitable trust has been hacked on 28/12/2023

somebody who hacked my facebook pages,is posting nuditity story on Mee Maratha Facebook page,and my mobile number is displayed over the facebook pages,so people are complaining about it in large number.please Guide how to recover same? Facebook page link (https://www.facebook.com/meemaraths/).

They are posting Nude pictures as stories and I can't do anything. I have lost access to the accounts. Someone added their own email ID (Screenshot attached) as the admin and removed my account from Meta Business Suite.

Claimed loss: Loss of account and monetisation.

Desired outcome: Access back to the account if possible. Or atleast disable the account from viewable.

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
View 0 more photos
Hide full review
ComplaintsBoard
G
8:06 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Inappropriate post – wrong information posted

This is to inform you that the profile ID [protected] belongs to Mk Prakash Bjp had posted certain wrong information in the Facebook about M/s. Ravi Travels and it’s Proprietor. It is spreading unnecessary comments on the post and spoiling the image of a genuine person and his business. Kindly remove the posts and the comments belongs to the mentioned ID.

Claimed loss: Business

Desired outcome: Delete the posts and comments

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
View 0 more photos
Hide full review
ComplaintsBoard
G
2:36 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Facebook Facebook will not allow sign-in to several old and breached accounts.

To whom it may concern:

Mrs. Ashley Moody sent me a very nice letter on November 17, 2023. I appreciate her courtesy and I have a lot of respect for her. I am writing because I am very concerned about several Facebook accounts that have all been tampered with. Facebook is making it impossible to delete hacked profiles. I started using Facebook for our company and myself twelve years ago and I lost all my credentials because of a failed hard drive. To cancel a Facebook account, you MUST have your username and password and it is a long process. You may not even chat with CS unless you're already logged into your account. There is ABSOLUTELY NO WAY to contact Facebook to delete these compromised accounts. Please help me, I am paying for a business account! Luckily, I did manage to find just one recent password and username yesterday. I was shocked to find that many individuals had already left adult content (exposed pictures) etc. God only knows what the other three accounts have been poised with. For the record, I opened a new account because I wanted to continue advertising our cleaning company on a social media platform.

My phone number is [protected]. Cielito’s Cleaning Service, Inc. BBB accredited and incorporated in 2012. I wish to PERMANTLY DELETE ALL Facebook affiliations. Our website is https://www.cielitoscleaningservice.com. Here are the links: that Facebook will not permanently delete.

https://www.facebook.com/CielitosCleaningService/

https://www.facebook.com/people/Cielitos-Cleaning-Service-Inc/100081528104040/

https://www.facebook.com/people/Cielitos-Commercial-Cleaning-Service-Inc/61552862224673/

https://www.facebook.com/pages/Cielito's%20Cleaning%20Service,%20Inc./[protected]/

https://www.facebook.com/public/Gr%C3%A9gory-Dahl/

https://www.facebook.com/people/Gregory-Dahl/61553002146817/

Thank you.

Gregory Dahl

Claimed loss: Unknown significant losses because of bad Facebook content.

Desired outcome: Complete deletion of all associated Facebook accounts.

Confidential Information Hidden: This section contains confidential information visible to verified Facebook representatives only. If you are affiliated with Facebook, please claim your business to access these details.

Read full review of Facebook
View 0 more photos
Hide full review
ComplaintsBoard
K
7:34 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Facebook Login

I can't login into my primary and long term facebook accunt, I brlirve the password was changed by a hacker. Theaccount is [protected]@realtyonelv.com, password kb205500. I have 2 accounts. The second one is [protected]@gmail.com which I rarely ro never use. I wish to regain access to the first aforementioned account, I cant no longer access the email address because I am no longer with that company or on thetr server. Could ypo pluase restore my access using my pass word kb205500? Thank you

Desired outcome: recover my account [protected]@realtyonelv.com with password kb205500.

Read full review of Facebook
Hide full review
ComplaintsBoard
7:55 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Facebook unnecessary restriction placed on ads account for some unknown reason

I have recently created a business page on my facebook account and recently learnt that i have an advertising restriction placed on the account. I want to be able o verify my details but i am unable to do so since a certain amount of time has elapsed. I dont even know why a restriction was placed in the first instance and i did not receive any notification as far as i can recall that there are restrictions placed until further information was provided.

My email address is [protected]@googlemail.com.

Desired outcome: i would like the restriction to be removed. I can will provide the information that is necessary to verify my details and reinstate the ads account.

Read full review of Facebook
Hide full review
ComplaintsBoard
C
6:53 pm EST
Verified customer The reviewer confirmed their account using Google. Learn more

Facebook Facebook page has been hacked

My account was hacked this past week. My facebook name is Carol Palmer-Amsbaugh. When I log in with my email and credentials I go to the page of a Violet Summers. When I try to reset password , the authentication email has been changed to an email I’ve never had. This person has asked my friends for money, sent obscene things to my friends and is messaging from my dead sons page that they now have control of. I have no idea why I go to another persons page. They also hacked my instagram but I was able to easily remedy that by sending them a video of my face. Why is this so difficult.

Desired outcome: Facebook page restored

Read full review of Facebook
Hide full review

Overview of Facebook complaint handling

Facebook reviews first appeared on Complaints Board on Feb 15, 2009. The latest review Live Video on Facebook was posted on Jun 26, 2025. The latest complaint Facebook log in process was resolved on Mar 23, 2025. Facebook has an average consumer rating of 1 stars from 1432 reviews. Facebook has resolved 134 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Facebook Contacts

  2. Facebook phone numbers
    +1 (650) 543-4800
    +1 (650) 543-4800
    Click up if you have successfully reached Facebook by calling +1 (650) 543-4800 phone number 84 84 users reported that they have successfully reached Facebook by calling +1 (650) 543-4800 phone number Click down if you have unsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number 178 178 users reported that they have UNsuccessfully reached Facebook by calling +1 (650) 543-4800 phone number
  3. Facebook address
    1601 Willow Rd, Menlo Park, Menlo Park, California, CA94025-1452, United States
  4. Facebook social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 30, 2025
  6. View all Facebook contacts
Facebook Category
Facebook is ranked 2 among 44 companies in the Websites category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.