Exxonfalse advertisement/hidden cost

This review was posted by
a verified customer
Verified customer

Dealer: 4762951-CVB--I stopped for gas at this station, the sign on the street showed reg. to be $3.29 per gal. I inserted my debit card, the system stated the authorization and when the pump was clear and I started to fill my tank the gas price read $3.34.9 per gal. I went in to speak to the clerk, who informed me the owner charges an additional .05-.10 cent for using the debit card at the pump. I informed her there was no prompting to show me I would be charged more because I would have cancelled the sale. She stated I would have to talk to him becuase that is the way he does business. I called this morning to speak to the manager and she informed me of the same information, but stated I would have to talk to the owner this afternoon. This is false advertisement and entrapment and I wonder how may others have purchased gas and did not notice the change in price. Gas is high enough without this type of shady business. I am telling everyone I know not to purchase gas here and to always check their receipts especially at the Exxon stations. I would like a refund of my money and some type of notification on the pumps that if I use my debit (which most people do) I will be charged more than the advertised price. I will also be reporting this to the BBB in my area.

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.