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4.4 8242 Reviews

Expedia Complaints Summary

108 Resolved
1273 Unresolved
Our verdict: If considering services from Expedia with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Expedia reviews & complaints 1439

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R
11:10 am EDT
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Expedia refunds

For those of you who support our troops, I call for your support now. Expedia has usually been a helpful website in planning vacations and saving money. When I called to cancel a trip due to my husband being deployed, I was sent on the ring around. I waited a week to find out that Expedia could not do anything and I would have to contact the travel insurance. Under the policy I absent mindedly clicked on while purchasing the trip, only certain instances would qualify for a refund to be granted, one of these being Jury Duty. So what they are saying is that if my husband were called safely to jury duty, I’d have my money back, but him deploying to another foreign country doesn’t matter.

So I ask you all to help me voice my experience with Expedia so they can see that there are plenty of people who do Support our Troops. People who respect the freedom they have and those who serve everyday defending it. Especially when this means leaving one’s home, their families, life as they know it, to protect us in ways we are unaware of. Please do not use companies like Expedia, HEM Hotel of Amsterdam, or the insurance provided through this company, who do not support those who serve to keep them and their families safe.

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1:51 pm EDT
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Expedia refund for unused hotel room

Don't book with expedia. If the hotel is disgusting when you show up, and you try to cancel, even if the reservationist will do it, expedia won't allow you and will charge you. You are better off booking on your own. Save yourself the money and the headache, don't book with expedia!

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FabioMR2
Fairview, US
Jul 05, 2011 11:30 pm EDT

Expedia overbooked me on a hotel trip. I found out when arriving at the hotel almost midnight in a place i know nobody and had to look for another hotel. Since then I'm trying to get my money back without success
Every call a different person answer the phone and read the same "script"
Please somebody help me get my $40 back
Thank you

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1:06 pm EDT
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Expedia did not pay for my flights and pretended I did not exist

To whom it may concern,

Re: letter of complaint

I am writing to complain about the dreadful level of service that I recently received as an Expedia customer. I was promised a call back in order to resolve this issue and this action has not been taken so I am left to relive the experience writing to you.

I am expecting that Expedia will investigate this thoroughly and inform me of the outcomes as to how and why this happened. I also expect to be refunded for the flight that I paid for as Expedia didn’t honour the booking that I had paid for which caused me considerable duress.

On 15.03.10 I booked a flight from London to Mytilene via Athens with Expedia in order to attend a wedding. The initial booking was made for the following itinerary:

27th May 2010 London to Athens – Departing 22:15

28th May 2010 Athens to Mytilene – Departing 04:00

01st June 2010 Mytilene to Athens – Departing 07:10

01st June 2010 Athens to Mytilene – Departing 09:15

On 13.04.10 I received a barely understandable voicemail informing me to call Expedia urgently regarding my flights. I called back the number that they had requested but I could not provide the reference number as the message had been poor (English and call quality). I found my original booking reference and called back immediately due to the apparent urgency at a time really inconvenient to me. The man that I spoke to didn’t listen to me at all. He explained that I had to change my flight times and kept repeatedly saying ‘Maam, I have a great solution for you’. He didn’t once ask what a ‘good solution’ would look like. I explained that I was attending a wedding on the day that I arrived and that his ‘great solution’ didn’t work for me on that basis. This is interesting as I later found out that there was no need to change my flights at all. Six ‘great solutions’ and about 20 mins (on my phone bill) later, he booked me onto suitable flights. I then received a confirmation email of my new flights.

One 27th May 2010 I checked in at LHR on my flight to Mytilene via Athens (along with my luggage). When I arrived in Athens, I went to the Aegen desk in order to check-in to my onward flight (as requested) and was informed that they could see my booking but the agent (Expedia) had neither confirmed nor paid for the flight. They requested that I check with the Olympic desk (as per my original booking in just case). I checked and there was no booking with them. I then returned to the Aegen desk. They told me that this was not a rare situation with Expedia and that I needed to call you. The only number that they could get was a number in the United States. I had less than an hour to rectify this. It was the middle of the night. Firstly I was calling from my UK mobile to the United States office as it was the only number that they had from Athens (I will send you the mobile phone bill as I couldn’t use their phone) and secondly the voice recognition would not recognise my British accent so I had to speak in a false American accent which was embarrassing. After circa 10 minutes on hold, I spoke to a lady who was very apologetic but unable to help. I explained that I was in the company Aegen staff who could see my booking and that it had not been confirmed. Once again, your agent did not speak good English and time was of the essence. Expedia could not identify me using any of the following; my name, my booking ref, my passport number, my email address (x3), or my bank details. After just under one hour on the phone, your representative informed me that I needed to speak to a supervisor. I requested not to be put on hold at all and that I would wait on the line. I was sure that I would now miss the flight and not make it to the wedding. I was tired, frustrated and anxious. I am a regular traveller (also in developing countries) and have never experienced such frustration and incompetence. I was kept waiting as there was no supervisor available to take my call and no acknowledgement was made of the urgency. I was then put on hold. Eventually I had to hang up as I was feeling very anxious and was clearly going to get no support and miss the flight. Then Aegen informed me that I would not make it on to the flight. They also expressed that there should never have been a modification made to my flight as there was space on my originally booked flight (which I had also now missed). This only fuelled my frustration.

I eventually gave up and purchased a new ticket on a later flight (I will send you the receipt for reimbursement). Both Aegen and Olympic Air have insisted that I push for further compensation for the stress caused. Catching the later flight resulted in an €75 taxi to my final destination on top of the flights. I had the additional inconvenience of having to trawl through ‘lost luggage to retrieve my case.

The knock-on effect meant that I did not have a holiday. I did not know whether my return flights were confirmed. I spent my free time that weekend waiting in places where I had a phone signal in order to remedy this debacle cause by Expedia. I had to forsake activities that I had paid for in order to ensure that I could get my return flights that would. My holiday was entirely ruined. I spent hours alone in a hotel making and receiving calls at my cost. To add insult to injury, I was than informed that I had never checked-in and LHR and that I was affectively a ‘no-show’. This was not true. I was on the flight. I have the boarding card (which I will send to you). The final day and night of my 3 day holiday was spent alone in a hotel (that I wasn’t staying in) waiting for Expedia’s calls (who were still struggling to resolve the situation). At approximately 11pm the night before I was due to fly back on an early morning flight, I received a call to say that they had found my details and provided a new booking reference number. I then had to pay another €75 taxi to the airport as I had missed the last bus.

I was informed that Expedia would follow up on this issue and resolve my complaints. I have still not heard from Expedia months later and cannot wait any longer.

Please send me the address to where I can claim on my expenses. Details of my supposed flights are below.

I will await a speedy response (my contact details are as below) and I hope for an acceptable resolution which will compensate me for not only the anxiety caused but for the financial loss.

Please let me know what you require in order to make a claim for compensation. My holiday was ruined as most of my time was spent attempting to identify myself with Expedia who I had paid and flown on one of my booked flights.

I will not hesitate in taking action against Expedia through formal channels and share my experiences with relevant online spaces/bogs or with my network of frequent flyers. See below for my booking details.

Yours sincerely,

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Maureen Stubbings
Barnsley,, GB
May 12, 2011 11:57 am EDT
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It was just a question about the vouchers which was issued to myself & my daughter when I purchased 2 return flights to Cleveland - Ohio on the 26th may 2011. Could you please tell me what I need these vouchers for. Are they to redeem our tickets at Manchester airport or what. I have trying for 3days to have an answer from you, I have been told so many e-mail addresses to get an answer from you but so far I have not had an answer. Wish I had gone to a travel shop like I have done before. Will do next time I wias ti fly to the USA.

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5:14 pm EDT
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Expedia fraud

Hello, A little while ago, I purchased tickets for my wife and I to travel overseas. Upon ordering the tickets they mentioned that the transaction did not go through. I called my bank to see what was happening and they mentioned that the amount had infact went through. I tried to contact them to see what was going on. Upon contacting them, they gave me the run around. No one could explain what was happening and had no record of any tickets being bought. Ofcourse I called and complained about fraud. I am currently serving overseas and my wife has to go to the bank and try to sort out this delemia. I cannot believe that this happened. I am now out a huge amount of money and have now added unwanted stress to everything. I just want to advise people that expedia.com is the worst place to go to get anything. BE ADVISED! THEY WILL RIP YOU OFF!

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Disgruntled 232
Surrey, CA
Aug 18, 2011 8:50 pm EDT
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It is fraud because they give you no method to resolve your dispute.

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5:23 pm EDT
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Expedia car rental and insurance

I rented a car from Expedia.com in Feb 2010 for my upcoming trip to Ireland in June 2010...I researched all of the cars offered to find the most affordable car for the size we needed for 5 of us...the car I rented was a BMW or similar...I rented it for 509 euros total...they also offered international car rental insurance for an additional $209 to avoid the high prices over the counter...so I purchased that as well...once we arrived in Ireland...Hertz told me they did not accept the Expedia car rental insurance...I had to pay an additional 465.40 euros for their insurance or they would hold 3, 000 euros on my card until the car was returned...so I had to pay the 465.40 euros to avoid all of my spending money being held...then they proceeded to tell me that I would have to pay an additional 30 euros a day to get the BMW Expedia told me I would get...they gave me a Mitsubishi Lancer...the difference between the 2 cars was the BMW had 18.4 cubic ft of trunk space and the Lancer had 12.3 cubic ft...nothing similar about those 2 cars...they also had 3 of the BMW's sitting on the lot unrented...when we saw the Lancer it was missing car parts...side mirror, piece off the roof, major scratches and dents from the front all the way to the rear...the car was a joke...the BMW's were scratchless...we couldn't fit not one medium suitcase in the trunk...only 3 small carry-ons would fit...so my parents and my 2 daughters had to hold their suitcases in their laps for 3 hour drives each way...as soon as I reached my destination I tried to call Expedia...found out that you cannot call 1-800 numbers from overseas...so I emailed them...a week later I received a reply stating they only handle these matters by phone...so I waited until I returned home...I called and they were very apologetic and said they would take care of this...its now a month later and the matter is still not resolved...every week I've contacted them for 4-5 hour phone calls...the last supervisor I talked to named "Waldo" said he would refund the $209 for the aggravation while they still worked on the additional 465.40 euros...today I called and was told I would not receive any refund...I feel I should seek legal advice because not one item on our contract was fulfilled...do you have any suggestions?

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12:31 pm EDT

Expedia rude, consescending, flippant agents

Tried to change flight on 6/13 with 1 agent and 1 supervisory agent, they were both, rude, flippant and condescending. I was on phone 1 hr and still got no resolvement. called on 6/14 talked to agent on getting administration phone number to put in complaint. Jordan said they didn't have an administration, I'm suppose to tell them (agents) what the problem is and they give it to their supervisor. Sure, like I believe that one. Continued to try and log onto customer support, for two days, got "error code, failed not allowed onto this site."

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Tulipsaki
, US
Feb 08, 2011 8:38 pm EST

i found them rude, condescending and flippant too.

ComplaintsBoard
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1:32 pm EDT

Expedia rip off

Expedia has got to be the biggest scam ever. To make a long story short (and I'm talking 2 days of back and forth on the phone and getting multiple reasons for 'not being able to open my file that they issued') I booked a trip - same as everyone else on here - and needed to cancel. They could refund the hotel (after tons of convincing) but they could only issue a credit for the flight through Delta. They said I had to use the flight within a year or it would expire - and never bothered to send me any paperwork. Well I called exactly 360 days later and sure enough my file had disappeared into thin air. Of course my itinerary # was useless, and the name, credit card, and emails I had to prove my case were inadequate. So needless to say, the $500 credit I had to put towards a flight went into their ### customer service's Xmas bonus.

It's funny because I called Delta to tell them about my situation, and even THEY did more to help me than Expedia could. The one customer service rep I spoke to explained to me that he had heard that same Expedia story on a regular basis! He told me not to bother with them anymore, and if I could somehow get my hands on the itinerary number they had issued to Expedia, they would be happy to credit me the flight (even if it were a few days over the expiration). Needless to say Expedia could not find this number...

ANYWAYS - lesson learned. And I hope you readers seriously take this into account when you do online bookings. As for hotel websites, I swear by Hotwire.com. Get deals, friendly people!

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pissed off traveler
Campbell Riv, CA
Jun 14, 2011 9:50 pm EDT

I am having a similar problem.. I had a trip booked to Vegas. My wife broke her ankle the week before we were to leave. I called to cancel and the Expedia agent told me that I would be refunded for the hotel but the airfare would go to a credit. I was fine with this. 2 months later I did not receive my refund. I called back. Expedia tells me that I did not cancel the trip. Sure there is record of me calling and talking about cancelling but according the the agent (who doesn't speak english) I never actually insisted on cancelling, They thought I would call back. Now they can not find the call just the notes the agent put on the file. These notes do not reflect the conversation. I am out $1555.98.

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3:05 pm EDT

Expedia attemp to overcharge me

While booking a trip on Expedia.com I accepted a package price of $379.00. I immediately accepted the price and submitted credit card information. Expedia then attempted to charge me $534.00 claiming that the price changed during the processing of my credit card. In contacting Expedia, I spoke with 7 different people in El Slavador and Asia. No one could answer my question but everyone of them were quick to blame me for not "accepting fast enough." No one offered an explanation other than that it was I who made a mistake. None of the people I contacted at Expedia noted the account about my complaint so I had to re-tell the story each time. Corporate Headquarters simply transferred me back to the customer service line which ultimately connected me to El Salvador or Asia. I then received an e-mail stating that I needed to call customer service regarding my dispute. When I called, no one knew what I was talking about. The pricing was misleading, a misrepresentation, and, quite bluntly, false advertising. I would recommend that consumers not utilize the services of Expedia unless they want to experience a similar situation. Customer service was ridiculously insufficient, corporate would not respond at all, and no type of assistance was offered.

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Connie Dov.
Apple Valley, US
Apr 21, 2011 4:01 pm EDT

Yesterday, I had already put my credit card info. onto Expedia's website, and clicked "complete" to purchase tickets. I then get a message that the price had gone up $15 (within a matter of seconds). I called to ask why this happened, since I had already clicked on "complete", meaning the purchase should have been processed at the price/ticket I chose. The so called "customer service" person, from another country- said that I had to type immediately- you cannot take your time. I actually went pretty quickly, despite a brace on my typing/writing hand. I got some pre-fabricated lame excuses- no actual customer service. I will not use this site/service again.
CJD

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3:00 pm EDT

Expedia illegal business practices

My husband and I wanted to use our credit card miles toward our airline tickets and rental car so after I booked our tickets (4 ea)and rental, I called to confirmed within 24 hrs what I saw on our itinerary: "(Mastercard####) Payment $1527.60" as a lump sum charge. The Customer Service Rep told me she couldn't bill the rental car and tickets together, but the ticket prices would be billed on my credit card as one amount. Three days have passed since then so we decided to check on these charges to see if they were posted. We saw they had been listed individually, which meant we will need 240, 000 miles rather than 157, 000 to cover these tickets. We contacted Expedia's Customer Service dept again and were told they apologized for the confusion. The rep said we should have booked our rental & tickets as a "vacation package" for a lump sum billing but there's nothing they can do now but offer a $50 credit to our acct. We recommended they play back the recorded phone conversation from 12/29/09 so they could hear me stressing the importance of having our charges grouped together -- roughly 3x. We requested to speak to a supervisor, who blamed the billing on Delta airlines, stating they are the ones who billed our credit card, even though we did business with Expedia.com .(?) We also asked why didn't the rep suggest to us other ways get our charges billed together so we could make an informed decision within the 24 hrs limit. Expedia said they will make sure to notify all of the reps about this from now on...

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Noticing Something
, US
Jan 14, 2020 2:05 pm EST

Expedia--a COPYCAT advertising on TV :-

I am amazed at the Expedia TV advertising with a lady using her mobile phone in the bathtub, while her faithful dog kept on staring at her nearby the bathtub with some nice music in the background.

Because this ad. recently aired late December 2019 through January 2020 eerily resembled the exact scene from one episode of MISS FISHER's MURDER MYSTERIES!
The ABC's Australian series of a high=society lady detective were filmed around 2013--making it seven years sooner.
Expedia copied the lady the Honorable Ms. Phryne luxuriously lounged in her bathtub, with her IDENTICAL kind of dog--looking at her longingly.
Conclusively, The scene from Miss Fisher's Murder Mysteries--ORIGINAL;
whereas the commercial scene for EXPEDIA--a COPYCAT!
Thank you for reading.

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6:49 pm EDT

Expedia no email confirmation

Today I looked at my bank account & saw a debit for the amount of a ticket I tried to book 3-4 days ago with Expedia. Since I made the reservation and never received a confirmation email at either of the email addresses I gave, I assumed it was never made. Since this flight is not at all urgent, I decided to make it at a later date.

I've been booking this same flight almost every month for the last year from various online travel companies. I have always received an email almost immediately from every one of them, except Expedia.

Now my account has been debited and overdrawn with over $100 in overdraft fees. All the "customer service" rep, and supervisor, could tell me was about their 24-hour cancellation policy which is online when making reservations. Well, so is their commitment to sending a confirmation email.

I'm a technology professional and understand what causes emails to not be accepted by an account. None of those applies to my account and my son has an entirely different account that did not receive it either. I have always received emails from every other online travel company. They need to accept responsibility for the mistake.

I do not want a credit as I have no intention of ever doing business with them. We have choices and it is our right to execute them.

I now await a response from their online customer service email option.

I recommend not having the headache of using a company that will not take responsibility for their mistakes.

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Carol Bonnell
, US
Dec 06, 2018 9:16 pm EST

They did the same thing to me with a hotel reservation, no confirmation or follow-up reminder, I then later booked a hotel somewhere else thinking reservation didnt go through, I THEN GET BILLED FOR THE 1ST HOTEL, that Expedia didnt send a confirmation for, I now have an over draft for a hotel I didnt stay and didnt know was reserved and Expedia and hotel wont refund.

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10:09 am EDT

Expedia bad experience

Never used expedia.com before. Wanted to go away for a romantic weekend in New York City to see a play - booked hotel reservations through Expedia.com. Hotel was rated as 3 starts got there and it was a horrble hotel ... horrible small cheap looked like a hotel you rent by the hour. I coiuld notsleep there even for a night. Left the hotel, front desk manager said I would get arefund if I call Expedia. I called expedia right after I leftthey said call back their manager was not around. I called back 5times got the run around then finally they said no refund.I went around the block got a great hotel room in a classy hotel for $50 a night cheaperthan the expedia hotel. DO NOT USE EXPEDIA -VERY VERY FRUSTRATING.

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dj1michaels
Elkhart, US
Oct 21, 2012 4:54 pm EDT

Couldn't agree more! Booked through Expedia. Hotel was supposed to have a Pool, Internet, Phone and other amenities. Well, technically, they had a pool - closed, internet - not working, phone - not working, the only thing the hotel had going for it was the "indoor - outdoor" type carpet in the room and the genuine cum staned blankets... We left immediately. Refund? I doubt it. Back to Orbitz!

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10:41 am EDT
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Expedia expedia/citibank $100 offer

I was booking flight reservations on April 20th when I was about to pay for my tickets a screen pops up saying your rate can change from $482 to $382 apply now. I applied for the Citibank credit card to get this offer and it approved me right away and then told me to pay for my reservations another way and I would get my credit card in 10 days. I was then kicked out of the reservation screen and had to start over trying to reserve my tickets. I repeatedly called Citibank to get the credit card number and they said I would have to wait. I repeated ly caLLED eXPEDIA AND THEY REPEATEDLY LOST MY CALL HUNG ON ME AND WERE UNABLE TO HELP ME. I decided to go ahead and book and then get the payment transferred to the citibank card. Expedia refused to do this. It was bait and switch. I never should have used Expedia their customer service is awful. I never should have taken out the Citibank card it was a lie they did not give you the $100 credit. I will never use expedia again. I cancelled the Citibank card. EXPEDIA will never help you they are horrible you have to call them 10 to 15 times to get through when you need them they will not help you. Citibank and Expedia made the offer and it was a scam. My reservations are not cancellable and they screwed me. Do not let them screw you.

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7:44 pm EDT
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Expedia no change of flight

My name is Mark Mearin and I went to visit a family member who resides in a group home. Due to the Bay Bridge being out I was unable to get to the airport on time to come home. I called exspedia and told them my name was Mark Mearin and gave them my confirmation info and the situation with Bay Bridge being out. They would not honor the tickets I had already bought and basically told me I could rent a car, take a bus or buy another plane ticket. Had to purchase 2 one way tickets just to get home when I had already purchased round trip tickets. Good job, expedia.

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Martin Kinard
,
Nov 12, 2007 12:00 am EST

Expedia is the worst booking website I have ever used. I would not recommend using them to book anything for anyreason. They would not help me to recoup a fee that I was being charged because they neglected to inform me I would have to pay more for my daughter to travel when I initally booked. The manager I spoke with, named Red Castro, from the Phillipeans, was easily the rudest person I have ever dealt with in my life.

I would rather walk to my next destination than go through expedia.com. I learned a very expensive lesson and I hope my experience will cause others to think twice before using them.

Valerie
Valerie
, US
Oct 29, 2007 12:00 am EDT

Expedia Travel - www.expedia.com

Online flight changes require on-hold up to 4 hours.

Expedia.com doesn't have the staff to process anything that requires phoning them. I've been on hold for over 4 hours to change a flight. The previous 2 changes I did required over 2 hours on-hold as well.

Before booking with expedia, make sure you have a phone with a battery that will last 4 hours, in case you have to make a change.

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Chen J.
,
Apr 20, 2007 12:00 am EDT

I booked flight tickets three month ahead of my trip from Expedia.com. Without any notification, they changed one of my flights from one stop to two stops and added three hours longer fly. We found this out only days before our trip when we were checking the trip info from the website. We have to call them many times. Only after many tries a supervisor talked with us and they refuse to give any compensation for the change they made.

It is a very bad example of how they treat their customers. Please be aware that you may not get what you have booked and there will not be any compensation for that. I am very disappointed for what has happened for such a big company. From my experience, there is no advantage by using Expedia since they can not guaranty anything you have booked. I would suggest to use airline directly and other travel web sites. When a company becomes too big, it starts ignoring customers.

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juliecurry
sunder, GB
Mar 25, 2010 8:58 am EDT

Expedia booked our holiday, they then attempted to take the full amount rather than a deposit from my husbands bank account and as the transaction was not completed they cancelled our holiday. they did not bother to inform us and it was only brought to our attention because we expected an e-mail. We rang the following day and they appreciated it was there fault and were at error, when we then tried to re -book the same holiday it was £800 more expensive. I spoke to customer service managers who just could not see the problem, that was the price and even though they had made an error it could not be amended. We then rang Head Office who informed us they would have to listen to all our telephone calls, which could take up to 2 weeks i asked them if they would put our holiday on hold but computer said NO.! We booked our holiday eventually through first-choice which was a simple procedure, they rang us when they said they would, they e-mailed us promptly, when we had a problem they reasured us and sorted it out. They even took the deposit requested!
main problems with Expedia,

the price you see when first booking escalates at the check out, they blame the airlines.. DONT BELIEVE IT!

customer service is not geared to sort out client problems only exists to cover expedia staff and policies.

The final crunch came this morning in the form of our phone bill ALL CALLS TO EXPEDIA ARE AT A PREMIUM RATE!

our calls to them to sort out problems the caused, cost us £28.00

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Really?
San Diego, US
Mar 22, 2010 9:59 pm EDT

I will explain this very slowly for you...

Expedia is a third party vendor. They are not the airline. You didn't plan well and missed your flight. This is not Expedia's fault...(you following me so far?).

When you don't show up for your flight as agreed, you lose your ticket. Expedia doesn't get a refund from the airline so you don't get a refund from the airline. (I know...it's difficult).

If Expedia decided to just give you a new ticket, they would need to buy that ticket for you. They don't have extra tickets just laying on their desks. As a result, you did not get a refund or a new ticket. (Now was that so hard to understand?)

They are correct in suggesting alternate transportation arrangements.

Have a nice evening!

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Customer Service Rep
,
Sep 26, 2007 6:10 am EDT

You state that Expedia changed your flights. Please understand that neither Expedia, nor any other travel web site (Travelocity, Oribtz, etc.) can change the times or routing of a flight. The airline generates this change. Expedia cannot compensate you for an airline schedule change, only the airline can do that and it is completely up to their digressions. The only thing any travel web site can do for you is explain the situation to the airline on your behalf. Please remember that when you purchase from any travel web site, the airline gets the money for the price of your ticket -- the web site only retains the booking fee.

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Expedia canceling trip owning me $7,000.00

Expedia.ca made my vacation a nightmare canceling my flight, and holding money from my credit card, owning me $7, 000.00.
I booked Vacation to Rome as a gift for my dad's 60-th birthday, taking days of vacation at work going me and my two parents. Expedia canceled my flights because of British Airways strike, charge my card trying to replace me with other more expensive flights without my authorization, I asked them to cancel new flights, they hold money on my credit card for second canceled flights, Expedia absolutely helpless and careless stuff and managers.
It's been a week since this been going on, I unable to purchase any vacation now, even with available money on my card Master Card put everything on hold. Now we unable to purchase vacation, it's too late for us my available days are gone and I spend them fighting with Expedia.ca, I never been more stressed in my live. Me and my parents horrified what Expedia.ca still doing for us holding our money. I need a lawyer, I want this company out of business, they must pay for this!

Blog against Expedia.ca http://www.myexpediaexperience.com

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Expedia dishonest & misleading web site

Expedia sent promo deal everyday to my email and advertised Europe trip as low as C$850 per person so I booked a Montreal to Prague vacation package flight + 6 nights hotel. The lowest price flight option was British Airway. I do not like to fly with British Airway because of the risk of potential strike. At the time I booked on line, the price was even lower than the advertising. It was at C$756 avg/person included selected items, taxes and service fee. Because of the strange low price, I read thoroughly terms & condition to see if there was any hidden fee. After I read the rules and restrictions, I accepted the price the total trip cost was C$1537.46 . This total was shown right above the payment option. I entered my credit card info and completed the booking. The instant on line confirmation cost is $2259.12. That was totally untrue as advertising if book together discount of + C$700. Then I made a trial booking right away to see if it was a mistake. The price is slightly higher than my accepted price. Therefore, I figured out this might be a computer system error and can be fixed. But I wrote to Expedia immediately to notify them regarding the overcharge. Customer support team replied a few hours later informed me that Expedia is a real time database and the rates and availability are constantly changing. Once the credit card information had been entered and accepted the price is fixed. Therefore Expedia refused to offer refunds or compensation for price increases. Expedia explained the rate was given to them directly from the airline and thus non-negotiable. I was very up-set and made several calls. I spoke to the first agent I wanted to cancel the transaction because it was not my accepted price, but she told me I could cancel the flight but it is non-refundable and subject to the airline penalty. She told me I have to take all the responsibility if I book on line. I was unable to spend time arguing with her on the phone in the workplace. So I called during lunch time, the 2nd agent kept saying 'can't hear you'. Give up. I called after work, the 3rd agent told me if I called the same day, transaction can be canceled without penalty. I completed my purchase at 10:30 p.m. I did call within 24 hours. After telling the story over again, he gave a case number and a supervisor will review. Every time I called to follow up, I have to repeat to tell the same story and then the agents started put me on hold for 20 minutes and refused to transfer me to the supervisor. Since then I made several trial booking on the site. The price was a little bit more, but the same package never cost more than C$1900. After a week, a supervisor finally sent e-mail to me with a very disappointed reply. They said their internal tracking logs advise of price change on the top of the page just before I completed my purchase. Expedia assured they had not overcharged. At the moment I completed my purchase, I did not see any alert. If this alert really exists, it should be displayed beside and right on top of the payment option, not on top of the page as Expedia supervisor said. This is to fool the customer and misleading the customer to proceed with an incorrect amount. I made several trial to check what is the current price, I don't believe the price went up at the second I completed my booking and went down immediately when I made another trial booking . This is a false advertising of low price and a trap to customer. Now Unite announced go on strike on my departure date, may be at that time I can get a full refund from the Airline. Because I made several trial booking, Expedia send e-mail to me and offer help for my trip. No thanks. I will never do business with Expedia and assure friends & family beware of this dishonest and unfair business game.

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Anthony Lim
,
Sep 26, 2007 12:00 am EDT

The website for Expedia.ca is misleading. Infant being charged a fare for flying even though it was obvious infant under 2 fly for free. Good luck calling their customer service as they will put you on hold for at least an hour to 2 each time. I called them five times and every time they will promise to find a resolution and get me back you back in 2 days. So far, I have not heard from a single soul!

Good luck purchasing tickets online! It is better off to buy it from a real person. No more Expedia.ca for me.

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Wstreet
Margaretsville, CA
Feb 25, 2014 10:22 pm EST

On 20 Feb 14, my wife booked a hotel in Thailand by error (she wanted Turks and Caicos) (24 Feb - 7 days), she immediately contacted Expedia and was laughed at by the Customer Service Rep. She was told it happens all the time and that they would get back to her (within 24 hrs) after contacting the Hotel. Never recieved a call back.. She called Expedia again and they still did nothing but put her off for another 24hrs. After speaking with 5 different Reps, she finally spoke to a Supervisor who told her there was nothing they could do as it was now after the booking time (24 Feb). He offered her a $100. ccoupon for our next trip.
These Customer Service reps had just cost us $1300. I find their lack of professionalism a poor excuse and Expedia should be ashamed of themselves.
I have no problem providing dates and times of our calls to them from our phone records. I also have the names of the so called Customer Service Reps and Supervisor.

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clownie55
, US
Jul 06, 2011 3:01 am EDT

While I was in transit to NYC I got an email from expedia telling me that my flight had change. The day before I leave, I went into their website to check my flight, only to find that it wasn't there. I called expedia and they told me to call the airline itself, that since it was a partially-used ticket (I AM IN NYC - THEY SENT ME HERE) there was nothing they could do about it. What a nice little scam - send travellers half way and when they are trying to get home, milk them for more money.
I am now on hold with the airline (30 minutes and counting) to see if there's nothing they can do. They took my money, right?

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bowmanvillejim
Bowmanville, CA
Jul 27, 2010 10:17 am EDT

I booked a hotel in Niagara Falls, Ontario thru expedia. Associated with my Expedia intinerary is an optional voucher for dinner and attraction tickets. The validity dates of the voucher do not match the dates of my reservation. After 2 unreturned emails I callled their support line only to be told that they can't change the dates and I should just go use the voucher on the date it is valid for. Why would I travel to the city on a different weekend just to use the voucher?

Expedia sucks when it comes to customer service and I will never use them again.

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Stainer B
, US
Mar 09, 2011 9:02 pm EST

I am totally fed up with Expedia. I booked my trip to Berlin (flights and hotel), but unfortunately had to cancel. I called Expedia and the hotel was cancelled (am still waiting for the refund, however), but the air line ticket was non-refundable, so I was told that nothing could be done, although the confirmation I got from Expedia indicated that the air portion of the package might be changed. I insisted and provided a particular date two months down the line. Imagine my surprise when I received a confirmation for the wrong date with a change fee charge (which I agreed to). After three hours on the phone trying to rectify the error made by one of your agents, I was finally told by a Gary Miller to hang up and that his manager Shawn was dealing with the matter and would call me back when the correct change had been made (in 20 minutes or so, I was told). I was also told that there would be no fee charged for this change as the error was not my fault. I waited for the call-back which came several hours later and in fact woke me and my husband up at 1:30 in the morning. I was not able at that hour to deal with Shawn who asked me to call back in the morning and to ask whatever agent I spoke to to review the history of the file and to change the flights as I had previously indicated. When I did speak to the agent the following morning, she put me on hold for 20 minutes in order to review the file and then the line dropped and contact was lost. To date, some two days later, I still have not been able to resolve this matter. I am, to say the least, fed up and more importantly out of pocket as I cannot use the ticket that was erroneously reissued as I am leaving for another destination the following day. In other words, I cannot use the tickets that were erroneously issued by Expecia.

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Tricia
,
Apr 25, 2008 3:35 pm EDT

I've just had a huge problem with an on-line booking with Expedia.ca and their customer support. Beware if you choose the split payment option if you're trying to use it for travel insurance from your credit card company. There's no guarantee on how the split will be made and I ended up with 2 airfares charged to my visa by the Airline, and a small additional charge from Expedia, making up my share of the cost. My friend had a lump sum charge from Expedia giving her 100% coverage. Credit card companies will only cover what's actually charged to you, and if you need to use the insurance they'll call the company that posted the charge. I called the Customer Service line at Expedia right away and was told that this was normal, not to worry and that the 2 air charges were my flights, a charge for each direction. I argued that wasn't possible because it didn't cost that much. She insisted that I not worry and it was supposed to charge like that but I was sure that one was my friend's flight. After checking with my credit card company I was told that I would only be covered for one airfare charge and whatever amount Expedia charged me. I would not be covered for the 2nd flight amount unless I could prove that it was mine. I tried calling Expedia several more times to straighten it out and could never get through. I finally spoke to someone 5 days before my trip and was passed to 4 different people, having to constantly repeat my problem, to finally have the last person tell me they would call back by the afternoon. I didn't receive a call back. I called the next day and was put on hold for 5 minutes after again explaining my problem. Then I was hung up on. I had to call again, and once again I got passed to 4 different people, having to explain my problem to each one. The last was a Supervisor who informed that there was nothing they could do and it seemed obvious to her that the split would have to be the way it was and I told her it may be obvious to someone in the travel industry but not to everyone else- nor is it explained on their website. I also informed her that I wanted Expedia to cover my lost travel insurance and she said that wasn't possible because my trip was in less than 5 days and their insurer wouldn't cover it. She was trying to insist that Expedia was not at fault at all but yet there was nothing anywhere to say that the airfare would not be split and I was given the wrong information the first time I called, well before the 5 day timeframe. The most she could do was offer me a $100 voucher against a future trip but I told her that if I need to cancel or interrupt my trip that Expedia would have to cover it even if it became a legal issue. Only then did she say that she would see if she could do anything else and get back to me. If anyone is planning to book this route, double check everything before you pay.

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knowyourrightss
, EG
Sep 04, 2011 1:10 am EDT

the airlines are the one who cancelled your ticket. Expedia takes zero commission from the flight exchange, and so does the airlines, if the airlines cancelled your ticket, that means that it is a schedule change and in that case the airlines does not take any more money from you. please know your rights before buying and airline ticket, and as for the partially used ticket, the airlines do not allow any travel agency to work on partially used tickets, it is the airlines ruled

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jeff meyer
,
Mar 14, 2008 8:15 am EDT

ok so in regards to the infent flying it is free untill you get to the air port and at that point you have to pay infent tax thats the goverment that makes you pay that. expedia never charged you for the infent if you look at the cost summer i'm sure you will see that the infent looks like it was charged but if you look at the total amount it wasn;t actually charged. the amounts for the tickets and the full amount shown do not add up because the infent was not acually charged by expedia...in turn it is the air line any way not expedia as when you book on expedia the only money that go's to the company is the booking fee and the rest goes to the air line and or the hotel. or car vender. what ever you booked. so befor you flip off the handle at them look at all the details!

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jeff meyer
,
Jan 29, 2008 10:53 pm EST

ok do what you want but hey i'm telling you that we do all we can

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Kenneth Toong
,
Jan 16, 2008 9:09 pm EST

I tried to rebook my ticket credit and I was put on hold for 45minutes. The CSR was pleasant and said that there is a high volume of calls.

I would suggest the Management do something about this sorry state of affairs.

Perhaps the top management should go and learn from Singaporeans about customer service. I will in future book my travel with Flight Centre.

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Expedia over charge

I've just booked with Expedia a vacation package on March 8. Expedia sends promotion deal to my e-mail almost everyday. I was attracted by a good deal going to Prague as low as C$865/avg person. I went to the site for further details. I selected depart on March 27 and return on April 3 flight and a 6 night hotel package. The search gave me a even better deal. Expedia advertising if book together save over C$700.00 At the time I picked the package with British Airway + 6 nights Hotel U Divalda, the listed price was $775 avg/person. When I continued to book and go on next page. It showed good news further cut down the price . I found the price was suspiciously low, so I went back to the home page and search by flight only and then hotel only. The hotel is on sale with an average C$32 per night. Total cost C$194. Book with British Airway flight only C$1046. Wow this is really a big saving as advertising book together trip saving over $700. So I started over again to book my vacation package. Since the price was so low, I read the rules and restriction and click on the link s to verify if there is any hidden charges that I might overlooked. I spent an hour to read through all the details again and again afraid of being trapped by small text usually use for fool the consumers. On the page Review your trip items. Trip detail confirmation package booking cost C$ 1537.46 Avg/person C$768.73 . This total includes selected items, taxes and service fees. unless specified otherwise, rate are quoted in CAD . Package booking cost : $877 Taxes & service fee $660 Package total $1537. It's great, so I accept price and submitted my credit card information. Once the booking completed. I was shocked to see the real time confirmation showed package total is C$2259.12 instead of the accepted price C$1537.46. I submitted the form at the bottom of the travel confirmation immediately regarding over charge. I completed my booking very late at night, so I called an Expedia representative next morning. Cherry or Sherry insisted I did the booking on line, once I accepted the price, it can't be reverted. I explained to her all through the booking process, I never see any amount over $2000 anywhere and anytime. The total shown above the payment option is $1537.46. This was a system error. I wanted a credit of overcharge. She is very rude, and I was so frustrated that I almost want to cancel my trip while I was speaking to her. She insisted that was my mistake and nothing to do with Expedia. I could not continue argue with her in the office, I hanged up. After work, I called again, this time I spoke with Paul. He told me if there was a mistake, I should call Expedia the same day, the purchase can be canceled without penalty but I called too late. He cannot help. I replied to him I called within 24 hours. He said the transaction was yesterday. I completed the booking at 10:30 p.m. the confirmation email do not advise me I can call 24 hours/7 days. After 20 minutes on the phone, he finally promised to pass my case to the supervisor for investigation. But I have to followed up my self the next day. Since then, I made numerous calls everyday I was always being put on hold for 15-20 minutes . No one get back to me. I sent e-mail, customer support team has no reply. Worst at all British Airways union announced cabin crew will be on 4 days strike starting March 27. I called again and sent e-mail, of course, no reply. Expedia does not alert customer for any potential delay in advance. Very disappointed with Expedia. I will definitely will not book with Expedia anymore.

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Expedia refund

I recently purchased a hotel, air, and car rental from Expedia, I made a mistake on the return date which was my error (which was not seen until arriving at the airport for my return from Las Vegas) somehow I had a return date of March 27 instead of the intended Feb 27 Upon arriving at the WestJet counter for check in this was brought to my attention I asked to have it changed and the agent even admitted that it was a common mistake...however due to the fact I had purchased the ticket from Expedia the change could only be made by them, there where 4 seats still available so the agent kindly reserved two seats ...then after 45 minutes on the line with Expedia was told they could not make a change in under 6 hours and that there where no seats available on subsequent flights for several days...I was forced to purchase the tickets directly from WestJet as I was due back to work on the Monday. On the 28th of Feb I phoned Expedia got an agent on the line finally, who gave me a cancellation confirmation number a amount of$774.23 refund less cancellation fees etc. and while it was quite a bit short of what the WestJet tickets cost I figured it was my error and live and learn and be more careful next time...March 8 I got a call from and agent who said there was not going to be a refund as it had been denied by the refund department, I pointed out the other agents committment and was told she should not have done that...on the 9th I called again and got to speak with a well spoken (english) agent who listened to my situation said all I had said was on the previous record and after quite along wait on the telephone said she and her supervisor would review it and get back to me...March 13 still no reponse! Called again explained my story again...supervisor not available but will look into it? THIS COMPANY IS A JOKE...CUSTOMER SERVICE IS NON EXISTENT...FRUSTRATED

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Expedia ruined our st valentine holiday

On 2-Feb I booked an all-inclusive 4 star holiday in Jamaica with Expedia for one week from 12-Feb to 19 Feb at the Grand Palladium hotel, Montego Bay. Expedia debited my credit card upfront for the full amount of $1, 801 and then confirmed the booking with both Expedia and hotel confirmation numbers. On 11-Feb while I was travelling to Jamaica Expedia sent me an email saying there was a problem and that I should call them. I did not receive the email until I arrived at Montego Bay airport. I tried several times to call them but because of the snowbound weather in the US an automated response told me they were overloaded with calls from travellers. I sent various urgent emails but did not get a response. I went on to the hotel where I was told that I should contact Expedia - after a lot of discussion I was told that Expedia had cancelled the reservation on the previous day! (11-Feb) and that the hotel was now fully booked and they did not have a room for me. We were forced to look elsewhere and had to take a last minute self catering condo. It was our St Valentines holiday and my wife who would now have to cook was furious. When I finally got email responses from Expedia all they said was to call Expedia for help. From Jamaica calling the US Expedia toll free lines costs $4.30 per minute from my cell phone. Over the following week I spent over 45 minutes ($250) just getting refunded with no apolgy or even an explanation from Expedia. I did not get any kind of answer by email, I was just told to call an operator. I was finally told I was being re-imbursed only $1, 635. After several more calls I was then told they were re-imbursing the total amount. I asked Expedia to reimburse my $250 cell phone charges but they did not even reply to this request. To this day I do not know why they cancelled the hotel one day before I was due to arrive.

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Expedia unreasonable forfeitment of my ticket payment

Dear Sir/Madam,

Recently, I have met a very unfair incidence on my air-flight travelling. The thing is that I have tried to change my flight schedule for a air-flight I suppose to take on mid-March 2010. I have called the travel agency to change the schedule more than a month before the flight time; and I was not purchasing one of those cheap airline ticket.

But, according to them, by changing the flight-time, all my ticket payment will be forfeited, and I have no choice but to cancel my travel with them. However, I found it ridiculously unreasonable.

Could you advice me to which association or council should I complain to about this issue?

Many thanks.

Regards,
Jaan

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Rina B
, IN
Jul 24, 2011 11:07 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have similar experience with ebookers. My son had purchased a flight ticket worth GBP 134.77 through ebookers. The ticket was cancelled a week before the date of journey through ebookers call centre. They clearly stated at that time that there would be refund after cancellation and 25 GBP would be charged for cancellation of the flight ticket as per their rule.
Now we have been sending e-mails to the customer care services for the last three months, as there has been no refund so far. The last letter that was sent from the customer care on 22 April is a big joke----- that they have processed a refund of 10.8 GBP to the credit card, which again is untrue!
I feel, it is better to purchase tickets directly from the airlines as the customer can get refund easily after cancellation. Even though the tickets may be somewhat costlier, we do not have to go through such hassles !
While you are purchasing a ticket, you get a print-out in black and white that the ticket is refundable; when you need to cancel and subsequently ask for the refund, all that you go through is a real test of patience! Finally, no-where is the refund !
Rina B.

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AliUzun
, TR
Mar 02, 2011 3:58 am EST

More than 6 (six) months have passed, we regret to say that nothing has been done from ebookers side to refund the air tickets, that we have purchased through the company.
We are sorry to state that we are reluctant every time to write but we kindly request fast response and prompt actions for refund of the outstanding tickets.
We have contacted both airway companies (THY and Emirates) and they stated that they are very ready for refund if this request came through ebookers.

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Expedia disgusting mood and service

They don't know what they are talking about! One person says to you we will match the price and give a fifty dollar discount on your next booking, so i will transfer you to somebody else to make sure, and after transfer, the new person says you are actually not eligble for this discount because the starting price is the same! Then when you ask why, they say yeah this is why, and then you say I have been waiting for a long time, but they have already HUNG UP ON YOU!

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Expedia Customer Reviews Overview

Expedia is a popular online travel booking platform that offers a wide range of travel services, including flights, hotels, car rentals, cruises, and vacation packages. The website has received a significant number of positive reviews from customers who have used its services.

One of the most appreciated features of Expedia is its user-friendly interface, which makes it easy for customers to search and book their travel arrangements. The website also offers a variety of filters and sorting options to help customers find the best deals and options that suit their preferences.

Another positive aspect of Expedia is its competitive pricing. Many customers have reported finding great deals on flights, hotels, and vacation packages through the website. Additionally, Expedia offers a rewards program that allows customers to earn points for their bookings, which can be redeemed for discounts on future travel.

Expedia's customer service has also received praise from many customers. The website offers a 24/7 customer support team that can assist with any issues or questions that customers may have. Many customers have reported receiving prompt and helpful responses from the support team.

Overall, Expedia is a highly recommended travel booking platform that offers a wide range of services, competitive pricing, and excellent customer service. Whether you're planning a quick weekend getaway or a long-term vacation, Expedia is a great option to consider.

Expedia In-depth Review

Website Design and User Experience: The website design of Expedia is clean and user-friendly, making it easy to navigate and find the information you need. The search bar is prominently displayed, allowing users to quickly search for flights, hotels, and car rentals. The layout is intuitive, with clear categories and filters to refine your search results.

Booking Process and Ease of Use: The booking process on Expedia is straightforward and hassle-free. Once you have selected your travel options, the website guides you through the booking process step by step. The checkout process is seamless, and you can easily review and modify your booking details before finalizing your purchase.

Range of Travel Options: Expedia offers a wide range of travel options, including flights, hotels, car rentals, vacation packages, and activities. Whether you're looking for a budget-friendly option or a luxury getaway, Expedia has something for everyone. The website also provides detailed information about each option, helping you make an informed decision.

Pricing and Discounts: Expedia offers competitive pricing and frequently provides discounts and deals on various travel options. The website allows you to compare prices from different airlines and hotels, ensuring that you get the best value for your money. Additionally, Expedia's loyalty program offers exclusive discounts and benefits to its members.

Customer Service and Support: Expedia provides excellent customer service and support. Their customer service team is available 24/7 to assist you with any queries or issues you may have. The website also has a comprehensive FAQ section and a live chat feature, making it easy to get the help you need.

Loyalty Program and Rewards: Expedia's loyalty program, Expedia Rewards, allows members to earn points on their bookings, which can be redeemed for future travel. The program offers additional benefits, such as exclusive discounts, free upgrades, and access to VIP amenities. Joining the loyalty program is free and easy.

Mobile App Functionality: Expedia's mobile app is user-friendly and offers the same functionality as the website. You can easily search and book flights, hotels, and car rentals on the go. The app also provides real-time updates on your travel itinerary and allows you to manage your bookings conveniently.

Trustworthiness and Security: Expedia is a trusted and reputable travel website. They have been in the industry for many years and have established partnerships with major airlines and hotel chains. The website uses secure encryption technology to protect your personal and payment information, ensuring a safe and secure booking experience.

Travel Insurance Options: Expedia offers travel insurance options to provide peace of mind during your trip. You can easily add travel insurance to your booking during the checkout process. The website provides detailed information about the coverage and benefits of each insurance option, allowing you to choose the one that best suits your needs.

Cancellation and Refund Policies: Expedia's cancellation and refund policies vary depending on the travel option you have booked. The website provides clear information about the cancellation and refund policies for each booking, allowing you to make an informed decision. It is recommended to review the policies before making a booking.

Additional Services and Features: In addition to flights, hotels, and car rentals, Expedia offers various additional services and features. These include airport transfers, travel guides, and activities. The website also provides helpful travel tips and recommendations to enhance your travel experience.

Overall Rating and Recommendation: Expedia is a reliable and user-friendly travel website that offers a wide range of travel options at competitive prices. The website design and user experience are excellent, making it easy to find and book your desired travel options. The customer service and support are top-notch, ensuring a smooth and enjoyable booking experience. With its loyalty program and mobile app functionality, Expedia provides added benefits and convenience to its users. Overall, Expedia is highly recommended for all your travel needs.

How to file a complaint about Expedia?

1. Log in or create an account: Ensure you are logged in to your ComplaintsBoard.com account. If you do not have an account, please register by providing the necessary details to create one.

2. Navigating to the complaint form: Once logged in, locate the 'File a Complaint' button located at the top right corner of the website and click on it to access the complaint form.

3. Writing the title: In the 'Complaint Title' field, concisely summarize the main issue you have encountered with Expedia. Make it specific and clear, such as "Incorrect Billing on Hotel Booking" or "Cancellation Policy Not Honored".

4. Detailing the experience: In the complaint description, provide a detailed account of your experience with Expedia. Include key areas such as:

  • The nature of the service or product you used.
  • Specific details about any transactions, including dates, amounts, and confirmation numbers.
  • A clear description of the problem and how it has affected you.
  • Any communication you've had with Expedia's customer service, including their response or lack thereof.
  • Steps you have taken to resolve the issue and the outcomes.
  • The personal impact, such as inconvenience, financial loss, or stress.

Be as factual and chronological as possible to paint a clear picture of the events.

5. Attaching supporting documents: Attach any relevant documents or evidence that supports your complaint. This could include receipts, emails, screenshots, or confirmation numbers. Do not include sensitive personal information such as credit card numbers or passwords.

6. Filling optional fields: Use the 'Claimed Loss' field to indicate any financial losses you have incurred due to the issue. In the 'Desired Outcome' field, describe what resolution you are seeking from Expedia, whether it's a refund, an apology, or another form of compensation.

7. Review before submission: Carefully review your complaint for clarity, accuracy, and completeness. Ensure that all the information provided is correct and that your desired outcome is reasonable and clearly stated.

8. Submission process: Once you are satisfied with your complaint, click the 'Submit' button to send your complaint to ComplaintsBoard.com.

9. Post-Submission Actions: After submitting your complaint, keep an eye on your ComplaintsBoard.com account for any responses or updates. You may receive feedback from other users or from Expedia through the platform, so it's important to monitor the progress of your complaint.

Frequently asked questions (FAQ) about Expedia

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How can I contact Expedia, a leading online travel agency, for booking assistance or customer support?

Need help with bookings or customer support? Contact Expedia at 1-866-310-5768 or 1-800-469-1793. Their dedicated team is ready to assist you with all your travel needs.

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Phone numbers

1866 310 5768 1800 469 1793 More phone numbers

Website

www.expedia.com

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