CB Travel Agencies and Tour Operators Expedia Complaints #2-21

Expedia review: Unable to access property

Sharon Celtek of US

Dec 30, 2025 11:28 pm UTC

Verified customer

Featured review

Expedia itinerary 73334991275203
Vrbro ID HA-PQZ35V
Date: 12/29/20025- 01/03/2026
Place: Chiang Mai, Thailand
Problem: Unable to access booked property as the host did not respond to any messages or the phone number provided by Expedia/Vrbro. These companies also refused to help when I spent over 4 hours on the phone to them over several days. Expedia rejected all responsibility and in fact said they had no contact email for Vrbro. This is not true as I was eventually contacted by email by Vrbro who just apologised for the 'inconvenience'. My home phone service provider has since blocked my phone number due to high roaming charges as I spent hours on the phone to Vrbro.I should be enjoying hte condo now, but have been forced to book alternative accommodation.

Desired outcome: A full refund to my credit card. The listing should also be removed from their platforms.

Confidential Information Hidden: This section contains confidential information visible to verified Expedia representatives only. If you are affiliated with Expedia, please claim your business to access these details.

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Expedia Contacts

Expedia phone numbers

+1 (866) 310-5768

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United States

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Canada

+1 (866) 348-7330

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Belgium

+1 (800) 563-0600

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Mexico

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USA & International

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United Kingdom

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Australia

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New Zealand

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Austria

+45 43 682 060

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Denmark

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Finland

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France

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Germany

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27%
Confidence score

Ireland

+39 291 483 700

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60%
Confidence score

Italy

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100%
Confidence score

Norway

+34 912 757 314

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+86 400 990 1463

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33%
Confidence score

Hong Kong

+91 124 487 3888

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20%
Confidence score

India

+81 363 628 013

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100%
Confidence score

Japan

+60 377 249 556

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100%
Confidence score

Malaysia

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33%
Confidence score

Singapore

+886 277 438 472

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Taiwan

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Thailand

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Brazil

+44 20 7019 2937

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Pr Manager

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Pr Manager

+1 (917) 332-5039

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Vice President Finance

+1 (613) 780-1386

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More phone numbers

Expedia emails

support@expedia.com

100%
Confidence score: 100%

Support

dmcnamee@expedia.com

99%
Confidence score: 99%

Finance

Expedia address

333 108th Avenue NE, Bellevue, Washington, 98004, United States

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Oct 19, 2026
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