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CB Travel Agencies and Tour Operators Expedia Complaints #2-21
Expedia

Expedia review: Hotel cancellation

B
Author of the review
8:39 pm UTC
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I booked a one night stay at a hotel near the Pittsburgh Airport for myself, wife daughter and toddler due to an early flight and convenience. I chose
the one night stay for the date desired. After the booking was made I noted that the chosen date of my stay had defaulted to an incorrect date a week later. I contacted Expedia and they said I would have to cancel my initial request and rebook for the desired date. I immediately did so through their site and thought all was well. I was charged for both and they woud not refund my initial booking for the incorrect date. Will not use them again.

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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
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  1. Expedia Contacts

  2. Expedia phone numbers
    +1 (866) 310-5768
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    United States
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    USA & International
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    Australia
    +64 99 131 849
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    New Zealand
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    +33 157 324 986
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    France
    +49 69 945 192 320
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    Germany
    +353 15 245 005
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    27%
    Confidence score
    Ireland
    +39 291 483 700
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    60%
    Confidence score
    Italy
    +31 202 008 459
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    100%
    Confidence score
    Norway
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    33%
    Confidence score
    Hong Kong
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    20%
    Confidence score
    India
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    100%
    Confidence score
    Japan
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    100%
    Confidence score
    Malaysia
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    33%
    Confidence score
    Singapore
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    +54 19 493 334 949
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    More phone numbers
  3. Expedia emails
  4. Expedia address
    333 108th Avenue NE, Bellevue, Washington, 98004, United States
  5. Expedia social media
  6. Jenny
    Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 03, 2026
  7. View all Expedia contacts
Expedia Category
Expedia is ranked 2 among 50 companies in the Travel Agencies and Tour Operators category
#01 Booking.com Booking.com #02 Expedia Expedia #03 redBus redBus #04 Hotels Combined Hotels Combined #05 Guest Reservations Guest Reservations

Most discussed complaints

An unwanted hotel booking done
1
(opinions to this review)
 I am still waiting for the refund
1
(opinions to this review)
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