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Expedia

Expedia review: Hotel cancellation

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Author of the review
8:39 pm UTC
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I booked a one night stay at a hotel near the Pittsburgh Airport for myself, wife daughter and toddler due to an early flight and convenience. I chose
the one night stay for the date desired. After the booking was made I noted that the chosen date of my stay had defaulted to an incorrect date a week later. I contacted Expedia and they said I would have to cancel my initial request and rebook for the desired date. I immediately did so through their site and thought all was well. I was charged for both and they woud not refund my initial booking for the incorrect date. Will not use them again.

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