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Expedia review: Flight and hotel issues

luckielucci of Saint Johns, US

Oct 08, 2025 11:03 am EDT

Verified customer

Featured review

To be honest the issue is so long that I get a headache just thinking of having to reiterate what's going on. I booked a flight and hotel to Thailand. The airlines made a change to the flight when I called Expedia the previous representative somehow made a mistake and Expedia had to change my departing and return flight period to make a long story short Expedia took me off of a airline that was selected by me and put me on a low budget airline that I've never heard of called All Nippon Airways. I have been constantly on the phone with Expedia since the 28th of September trying to get this resolved and to date I have nothing. I have received several emails from someone within their resolution team but once you respond back to their email as they ask you to no one responds back to you this has been a ongoing issue and my flight is scheduled to leave in the morning and I have yet to resolve the issue. I'm not comfortable with flying overseas on that unknown airlines and at this point I am going to continue to see if I can get someone that will resolve this issue I filed several complaints and yet nothing has been done. Not sure what happened to Expedia's customer service because at one point it used to be really good I have used them several times throughout years for getaways and this is the first time I've encountered this in which I'm encountering. Not to mention the hotel address in which they've provided me with is actually not the address to the hotel that I'm staying so they have the wrong hotel address expedia is coming across as real bootleg.

Recommendation: My recommendation is to probably not use Expedia for these type of bookings and hotels

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Expedia phone numbers

+1 (866) 310-5768

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United States

+1 (800) 469-1793

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Canada

+1 (866) 348-7330

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Belgium

+1 (800) 563-0600

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+1 (404) 728-8787

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USA & International

+44 203 024 8211

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United Kingdom

+61 280 662 745

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+64 99 131 849

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New Zealand

+43 120 609 1038

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+45 43 682 060

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Denmark

+358 972 519 837

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Finland

+33 157 324 986

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France

+49 69 945 192 320

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Germany

+353 15 245 005

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27%
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Ireland

+39 291 483 700

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60%
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Italy

+31 202 008 459

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Netherlands

+47 24 159 914

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100%
Confidence score

Norway

+34 912 757 314

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+46 851 761 378

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Sweden

+41 445 112 000

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Switzerland

+86 400 990 1463

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China

+852 30 774 857

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33%
Confidence score

Hong Kong

+91 124 487 3888

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20%
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India

+81 363 628 013

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100%
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Japan

+60 377 249 556

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100%
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Malaysia

+65 64 155 555

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33%
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Singapore

+886 277 438 472

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Taiwan

+66 27 873 383

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Thailand

+54 19 493 334 949

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Argentina

+55 19 493 334 964

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Brazil

+44 20 7019 2937

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Pr Manager

+1 (604) 235-6812

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+1 (416) 202-8736

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Pr Manager

+1 (917) 332-5039

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Vice President Finance

+1 (613) 780-1386

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More phone numbers

Expedia emails

support@expedia.com

100%
Confidence score: 100%

Support

dmcnamee@expedia.com

99%
Confidence score: 99%

Finance

Expedia address

333 108th Avenue NE, Bellevue, Washington, 98004, United States

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Nov 29, 2025
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