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Expedia Complaints Page 4 of 71
Airline overcharge
I made flight reservations through Expedia on 10-17-23 at 1:23pm for four (4) tickets from Charlotte NC to Tampa FL on 12-09-23 and return Tampa to Charlotte on 12-10-23. The total cost was $318.88 which I paid with my Master card. I received an email ([protected]@bellsouth.net) showing the four (4) names and your itinerary Number [protected] and Spirit...
Read full complaintrefund
I had a booking with booking.com.from the 5th of September to the 11th of September in Broadbeach. The accommodation was unacceptable. We left.
The manager of the hotel has refunded the money to Expedia .Expedia says they have refunded the money to Bookin.com.Booking.com says I need to get in touch with Expedia.
I don't know what has happened to my refund, but I would like it deposited back into my account.
Please this is urgent.
I have spoken to James Hosking at Expedia who says the matter has been escalated but still no resolution.
Desired outcome: Refund returned urgently
Car Rental - York Car Rental Etobicoke ON
I rented a car from York Car Rental 600 Dixon Road Etobicoke ON for 10 days at $1272 including insurance. I had a stone chip unfortunately in the windshield which should have been covered under this insurance. I was charged an additional $1500 for the windshield replacement and received no notice nor receipt and was not even aware of this until I received...
Read full complaintReliability
My name is Jose Castro, I live in Miami FL, I bought a flight and stay to Santorini, specifically at the Sunny Villas Hotel, Expedia coordinated a Miami-London-Santorini connection for me, the initial flight to London was a little delayed so when I arrived in London the flight to Santorini was already left, at the London airport they helped me with a...
Read full complaintOvercharge for two night hotel.
Re: Booking No. [protected]
I booked two nights at the Banks Mansion, Amsterdam, yesterday with Expedia. I have always felt Expedia was reputable and would give me the best price available and therefore have recommended Expedia to friends.
I was, therefore, very disappointed when I logged onto the hotel site to learn that I could have paid $363.60 per night for the exact same room. I paid $398.49 booking through Expedia. In total, I paid $69.78 more than I should have.
Desired outcome: Refund of overpayment.
Expedia, Inc.
Policy #[protected] Oct 12, 2023
Itinerary #[protected]
On Oct 3, 2023 at 19:40, I had booked a ticket from Expedia.ca (you). After I read the email confirmation and found out that my name in my flight booking was incorrect, I followed instruction on your website to correct it and submitted to you at 22:00. On Oct 12, 2023, your staff member, Sofie, confirmed that Expedia.ca could not correct the name on my ticket.
In light of this, I would like to request a full refund because I had followed your instructions within 24 hr time period to make change and was within the free cancellation period.
Desired outcome: Please refund
Need full refund for my trip to Brazil
Hi, My name is Mohammed, I booked my flight to Brazil for February 7,2023 all inclusive with number #[protected].I was planning to attended the Carnival for 2023 and it seems like I booked it earlier, I decided to cancel the whole trip so in order to change the booking.
One of your Agent informed me she will cancel my booking, I mean should be everything because it was all inclusive!
Now I noticed she cancelled only the hotel and I did not receive the refund for both the hotel and the flight, Please investigate this matter and get back to me.
My phone number is [protected] email [protected]@yahoo.ca
Golden horn apart hotel sep 29 - oct 08 in baku name fay abdul ghani
I want to address my experience with Gold Horn Apart Hotel in Baku (36 Ataturk Avenue). I booked to stay at this hotel with my daughter as she attends the International Astronautical Congress 2023 in Baku using Expedia. On the 5th night of our stay, my daughter and I were watching TV around 12:30am and a random man unlocked our hotel room door and entered...
Extra car rental charges
I had rented a car from Expedia in January of 2023. The car was to be picked up at the Edinburgh airport and use for Sept. 9 to Sept. 28. It was to be drop back at the airport before 8:30am on Sept. 28 2023 Itinerary number [protected]. This is your Budget Confirmation # 22954787US2 This is your booking ID: 3T6X49 When I rented the car from Expedia...
Read full complaintHotel reservation
On the afternoon of Thursday, September 28th I went on to the Expedia website and made a reservation for a hotel booking for the night of October 5th at the Hampton Inn, Auburn. I never received an e-mail confirmation and tried repeatedly to contact Expedia to tell them I had not received an e-mail, which may have been sent to the wrong e-mail addre...
Read full complaintCancelled flight with no refund or company credit
I booked a flight from Portland, Oregon to Florence Italy on Expedia. The purpose of the trip was to attend my friends wedding. The itinerary of the trip was as follows: first leg of the flight was through Alaska Airlines to LAX, and then from LAX to Frankfurt Germany on Condor airlines. Then from Frankfurt to Florence. (Round trip back to Portland after...
Motel room incorrect charges
Good morning. I booked a multi-day trip with Expedia at five different locations. Durning the trip, while staying at the Bucking Moose in West Yellowstone Montana, I called on September 14th to see if I could extend the trip by one day. I called Expedia and talked to Mohamid on the phone on Thursday morning, September 14th. I added a night at the Bucking...
Read full complaintRefund
I am looking for a refund of $384.78 from a duel booking of same room size-adults staying - arrival date and departure date witn in a 3min. time span. this was week of august 13 -19,2023. The exact date Aug. 16 arrive and Aug. 17,2023 at Great wolf lodge in Sandusky, Ohio. I have been told 7-10 days since Aug 16,2023. I will look for an answer on facebook. Thank-you,
Desired outcome: I just want my money back
Fraudulent charges that need to be refunded by Expedia and Days Inn by Windham in Kerrville, TX.
I was told I could pay upon arrival. Well this was a work trip and the job was cancelled the day after I made reservation. So I immediatly called to cancel the reservation, and I also purchased the travel gaurd plan, which was a waste of time and apparently hard earned money! While I was trying to cancel my reservation, my account was billed for the full...
Read full complaintThey never sent confirmation of my reservation to the hotel
On Sep. 6, I booked a hotel for my cousin and myself for Sep 15 and 16, two nights. I paid and received confirmation via text and email from Expedia.
After a journey of 440 miles to Carson city, NV, we found out that the hotel had never received the confirmation. The Reno air races were in town, so virtually nothing was available. I spent almost an hour on the phone with customer service trying to find us a place. The nearest one would have put us even farther from Reno than we already were.
I finally asked for a refund and got it, but we were stranded, driving around, charging the car, eating in the wee hours at denny's, then dozing in a parking lot and then starting the very long drive back home, fatigued and exhausted.
There was no excuse for this.
Booking
I have been looking for weeks for a trip and finally yesterday on Sep 12 2023 I found a price, hotel and car I was happy with. I went to book it and after I entered the payment info the site told me the price had changed by over $562 per person. So I kept trying with same hotel, different hotel, etc. Still same conclusion. Now I have several pending charge...
Read full complaintrefund on cancelled flight
When I tried to book a flight, using a credit from Delta, Expedia changed my requested flight to one of Delta AND Jet Blue. They then told me they couldn't apply my credit because I had added another passenger AND requested a rental car! They refused to refund my flight tickets and said I could only receive a credit for future trips on Expedia! Obviously I don't feel this is a fair resolution, because at 81 years of age I may NOT be able to travel any more...
(I have all my contemporaneous notes as to what happened when and also copies of the itinerary they sent and my attempts to rectify the situation.)
I really feel I was treated unfairly and am frustrated and angry.
Desired outcome: A full refund of my airline ticket expense rather than a credit for future flights...
Expedia hotel booked ramada by wyndham independence cleveland ohio
King studio suite, 2 people, 9/8-910. Ramada by Wyndaham Cleveland Independence: The tub was filthy, no toilet paper, the phone did not work, half the tv channels not working, lamp shades filthy, floors in bathroom dirty, hair in the sink, remote without a back, crumbs on the chairs, no towels, and stains on the counters. My husband and I went to the front...
Read full complaintSpent all day on line trying to book a flight to Canada
On August 30, I spent all day on line trying to book a flight to Canada. I used the App and a on line service offered by Expedia. I had to enter my information(name and billing info) to purchase my ticket, once I pressed submit to purchase my ticket, the system told me to try again( I did this about 15 different times). I tried to call Expedia but wait...
Read full complaintHotel booking
I originally booked this Itinerary with Expedia. Itinerary # [protected] On our way to Washington my husband saw we booked the wrong dates. I called Expedia directly on the way there on Aug 18th in the Afternoon. The representative put me on hold and called the hotel. That is what he SAID. Then he told me to cancel and book the hotel directly or...
Read full complaintNeed help with bookings or customer support? Contact Expedia at 1-866-310-5768 or 1-800-469-1793. Their dedicated team is ready to assist you with all your travel needs.
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