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Etisalat

Etisalat review: Charging subscription twice

S
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10:10 pm EDT
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Kindly seeking assistance regarding my subscription to ramadan promo 100 aed. I only subscribed once and paid using my online banking but when I checked my etisalat account, I was charged twice and it was added with my bill for the month of march. I did not make that purchase for the second one. May I know what will be the dispute regarding this matter.

Desired outcome: I would like to cancel the second subscription in my account which I didn’t purchased

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