The complaint has been investigated and
resolved to the customer's satisfactionResolved Empire Today — rip off
resolved to the customer's satisfaction
I had Empire Carpet come to my house and the slick salesman told me I needed 200+square yards and he then quoted me a price of 10, 000 dollars.
The same Shaw carpet cost me 3, 800 at Home Depot for 160 square yards. My savings are paying for my daughter's first year of college.
Empire advertised 50% off, the salesman didn't even bring that carpet in the house because of the poor quality. He then told me that another company would charge me 13, 500 for the carpet and proceeded to tell me how he would save me 3, 500 dollars.
The complaint has been investigated and resolved to the customer's satisfaction.