Menu
Categories
Write a review
File a complaint
Sign Up
Write a review
File a complaint
CB Travel Agencies and Tour Operators eDreams Prime membership
eDreams

eDreams review: Prime membership

J
Author of the review
12:39 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I was charged $99.99 on 4 Nov 2024 after being told by phone that my free trial would be cancelled. Despite many calls and emails since, I’ve had no refund or help. I can’t access my account and keep getting redirected and it is now July. I want a full refund and confirmation the account is cancelled.

Claimed loss: $99.99

Desired outcome: I am therefore requesting:A full refund of $99.99 immediately;Confirmation that my Prime membership has been fully cancelled and will not be renewed

Confidential Information Hidden: This section contains confidential information visible to verified eDreams representatives only. If you are affiliated with eDreams, please claim your business to access these details.

eDreams - Prime membership - Photo 1
eDreams - Prime membership - Photo 2
eDreams - Prime membership - Photo 3
eDreams - Prime membership - Photo 4
View 0 more photos
More
Send message
Copy link
Report
0 comments
Add a comment

More eDreams reviews & complaints

eDreams - Fraudulent claims and withholding of money 112
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - fraud 42
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - Shady business practices 87
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - Dishonesty, bad attitude 12
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
eDreams - taking the amount of £72.54, just for trying to book a ticket, nothing was booked but i was charged on the a couple days later?? 7
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
eDreams - rif: 4044224241 14.12.2018 prenotazione pwrw4l 29.1.2019 - request refund
eDreams - Refunds for 3 cancelled flights due to covid
eDreams - Air ticket Refunds
eDreams - Refund 2
eDreams - flight booking 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all eDreams reviews and complaints

  1. eDreams Contacts

  2. eDreams phone numbers
    +1 (800) 200-6296
    +1 (800) 200-6296
    Click up if you have successfully reached eDreams by calling +1 (800) 200-6296 phone number 19 19 users reported that they have successfully reached eDreams by calling +1 (800) 200-6296 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (800) 200-6296 phone number 30 30 users reported that they have UNsuccessfully reached eDreams by calling +1 (800) 200-6296 phone number
    India
    +1 (844) 539-6719
    +1 (844) 539-6719
    Click up if you have successfully reached eDreams by calling +1 (844) 539-6719 phone number 11 11 users reported that they have successfully reached eDreams by calling +1 (844) 539-6719 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (844) 539-6719 phone number 20 20 users reported that they have UNsuccessfully reached eDreams by calling +1 (844) 539-6719 phone number
    United States
    +1 (438) 800-3526
    +1 (438) 800-3526
    Click up if you have successfully reached eDreams by calling +1 (438) 800-3526 phone number 1 1 users reported that they have successfully reached eDreams by calling +1 (438) 800-3526 phone number Click down if you have unsuccessfully reached eDreams by calling +1 (438) 800-3526 phone number 2 2 users reported that they have UNsuccessfully reached eDreams by calling +1 (438) 800-3526 phone number
    Canada
    More phone numbers
  3. eDreams emails
  4. eDreams address
    1º 5 Calle del Conde de Peñalver, Madrid, Spain
  5. eDreams social media
  6. Janet
    Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jul 17, 2025
  7. View all eDreams contacts
eDreams Category
eDreams is ranked 6 among 61 companies in the Travel Agencies and Tour Operators category
#04 Hotels Combined Hotels Combined #05 Guest Reservations Guest Reservations #06 eDreams eDreams #07 ASAPTickets.com ASAPTickets.com #08 Marlin Travel Marlin Travel

Most discussed eDreams complaints

Shady business practices
3
(opinions to this review)
 Flight booking and very poor customer service
2
(opinions to this review)
 Non-cancellation and customer mistreatment
1
(opinions to this review)
 Prime membership charge
1
(opinions to this review)
 Prime
1
(opinions to this review)
eDreams Alternatives
Air Concierge 1 review Expedia 1411 reviews Save On Branson 17 reviews Avoya Travel / Rev Agency 31 reviews Fareportal 21 reviews