The complaint has been investigated and
resolved to the customer's satisfactionResolved eDreams — flight booking
resolved to the customer's satisfaction
flight ref [protected]
booking has been made for Mr. william john harrison and mrs lina cornelia goedkoop., for unknown reasons the names of the passengers have been changed, doubling the surnames. We cannot make contact with you by phone as the waiting time is endless. I cannot find a email contact number either for edreams. I am almost 80 years old, very hard of hearing and unable to handle the stress of this. I will be refused on the flight because of the names disaster, you must have a way to help us instead of the phone.
The complaint has been investigated and resolved to the customer's satisfaction.