eDream Booking Flights & Hotelsincorrect information in ticket and baggage confirmation

E Jun 13, 2019
This review was posted by
a verified customer
Verified customer

Hello, I received the ticket confirmation of my flight and baggage.
In flight ticket - confirmation that I didn't pay for check in baggage for outbound flight.
But in baggage confirmation I see the confirmation bag check in for inbound and outbound flights as well. (screenshot is attached)
I can't understand what's right or not.

I do not want to get into a situation just in the airport when the staff will tell me that the Luggage is not paid. And I will be forced to pay a higher price.
When I made the final booking with the options I choosed, everything was included. And when I got the confirmation, no.
But when I check my order, I see the information (current allowances) that everything is included. It is impossible to check it anywhere and to receive the answer.
Please help
Thank you in advance.
Yours sincerely
Eleonora Petrushansky
eDream Booking ref # [protected]

incorrect information in ticket and baggage confirmation

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
    A consumer site aimed at exposing unethical companies and business practices.
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
    You'll definitely get some directions on how customer service can best solve your problem.
    Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.