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4.2 3812 Reviews

eBay Complaints Summary

164 Resolved
720 Unresolved
Our verdict: With eBay's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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eBay reviews & complaints 920

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J
9:35 pm EDT

eBay fake netflix accounts scams|seller: boqlwa. store

On this person's ebay store(boqlwa.store), he is selling these digital items: netflix accounts and the listing is called " Netflix Gift & Warranty: 4K UltraHD | 4 Screens | 1 Month | Personal " for $5 each.When I purchased from this seller, he sent me an ebay message with the "netflix account details" and notes that the "warranty will be voided if the e-mail is changed" This listing is a SCAM, Buyers like me that bought this has no power over the netflix account.The seller can change the login and password at anytime and say the buyer has changed the accounts details leaving the buyer with nothing.After I tested the netflix account credentials, I messaged him saying that the accounts details he sent me does not work and I provided a screenshot to him that the account doesn't even exist.He messaged me back saying "we both know that you changed the e-mail to the account." That doesn't even matter for the buyer because the seller can always change back the account details no matter what by doing a hard reset calling netflix company on the phone.On one of the his/her's other listings that sells netflix accounts it says 17 has sold in 1 hour, I JUST HATE TO SEE HIM/HER GETTING AWAY WITH THIS, THIS IS WRONG AND HAS TO BE STOPPED.HE'S MAKING A TON OF MONEY BY DOING THIS SCAM ON EBAY.Once the buyers give a positive feedback on ebay, there's no turning back, cannot edit the positive feedback. After the buyer puts a positive feedback, the seller can change the netflix account details and give the account details to the next victim so the victim can give a positive feedback saying it works, it's a scam cycle.This ebay seller has to be stopped, this is criminal. Even though it's only $5 each buy but it adds up very quickly, like seriously 17 sold in 1 hour and this seller is getting away with it. People is not reporting it because it's only $5 and left a positive feedback already so it's too late. Not me, I am the only buyer that left the seller a negative review.Below is the seller's ebay store. I know there are other netflix account listings out there but this is the seller I purchased from. STRAIGHT UP SCAM. He requested a partial refund of $1.99 but why am I giving him an extra $3 when I get nothing? He risked $5 for his first negative feedback.

https://www.ebay.com/usr/boqlwa.store?_trksid=p2047675.l2559

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Update by Jimson7
Jul 04, 2019 9:40 pm EDT

I hope alot of people reads this, maybe donate $5 to him just to give him a negative feedback so people is warned before they buy. With enough negative feedbacks, his account will be banned and if he decides to make a new seller account then he would have to start over from sq 1

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W
10:18 pm EDT

eBay seller contact

I was looking for a Grasshog dual line spool cover on ebay and found the seller (the brain seller) offering this item. They offered free shipping and a very good turn around time for delivery. I receive the item I order on the date stated in a bubble wrap envelope, from the US postal service. I open the envelope and the item is in a clear plastic envelope. I open up this envelope and take out the item and I notice that there is a piece sitting in the bottom of the envelope. I look at the dual line spool cover in my hand and I can see were this piece has broken off, making this spool cover useless. I send the seller a email letting them know of my problem and suggesting that in the future they ship this item in a small cardboard box. I get a reply from the seller asking me to send them a picture of this item. I try to send them a reply, but I keep getting an error message from ebay that my order has been over 90 days old and my reply can not be sent. Ebay tries to convince you that they are very open and up front with communication channels, but I see it more as smoke and mirrors, to keep the customer lost and confused. I had a problem with a ebay seller over 2 years ago and said I was done trying to do business with them and I guess that I will continue with my past decision.

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Update by wes ball
Jul 04, 2019 7:09 pm EDT

I purchased a B & D Grasshog dual line spool cover from (The brain seller a few days ago and it arrived on time. It came in a bubble pack envelope and was shipped by the US Postal Service. I opened this bubble pack and the item was in a clear envelope. I opened this envelope and took out the item. I noticed that there was still a piece of plastic in this clear envelope, so I took it out. I looked at this dual line spool cover and I could see that one of the locking plastic tabs was missing and had been broken off in transit. I tried to contact the seller (the brain seller) and I get a error message that my order is older than 90 days. I had a problem with an item I order from ebay over two years ago and thought that would be my last experience with ebay, but here I am going down the same garden path. Ebay keeps saying that they are committed to having the customer satisfied with their transactions, but all I see is smoke and mirrors. Lucky for me this transaction was only for $11.99 which will not break the bank, but just leaves a very bad taste in ones mouth. If you thought my bad mouth of Ebay had gone away you would be sadly mistaken it has returned with a vengence.

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C
12:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

eBay vehicle purchase (1986 ford mustang svo)

I recently purchased the subject vehicle.
It was falsely described as being mint and flawless with original parts. Furthermore via message seller said no rust.

Once received it has been found that there is substantial rust that has been painted over, many non original parts put on to hide the card real condition and many other items.

I have attempted to contact seller through eBay, via text, via phone and via email.

His email and phone are no longer active.

I have offered to return vehicle for a refund but have been ignored

This type of situation is going to force me to public state my situation as I'm getting no help from ebay

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7:25 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

eBay no support for a seller who is being abused by consumer!

Okay as a seller you ship products to the consumer. You take as many pictures as you can of item in a sealed clear plastic wrap. Consumer gets your product cuts open sealed product. Then decides to to tell eBay product is not as described. Seller ask what is wrong with product and they sent pictures of a opened cracked product. If item was damaged visible from clear package why would consumer open clear sealed package then try to make a claim. eBay staff even agree that they could see from pictures that item was altered for no reason. They could see no damage to outside box the item was in and agree that consumer should not have open the clear inside package if they did see damage. The picture consumer sent was a very large crack on a hard plastic water filter. eBay again agreed that consumer most likely opened item used your item then sent in a picture of used damage item they removed. So seller decides to just take the loss and gives the consumer a refund. Should be great right. Consumer should be satisfied! No they wait for refund then decide to leave you a negative complaint about the item just to be a nasty person. Can seller leave them a negative too. eBay says NO! So what does this do allow consumer to make false claims get a refund then hurt a seller reputation even after they gave them a refund. eBay is just getting worse with this and they seem to not care. Even there own employees tell you they are sorry we can see what has happened but are not allowed to do anything about it at this time.Makes no sense for a company to just be for the consumer and not have any feeling for the sellers who make there company work. Maybe if enough people complain which there are plenty of complaints from sellers, eBay will be forced to take notice, and stop the fraud that they are promoting in there company!

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D
2:21 pm EDT

eBay front grill mercedes benz - charged and never delivered

My email is: [protected]@aol.com

I purchased this item (below) - I paid, my credit card was charged, and all I received was the Mercedes logo - no front grill. I am beside myself and want action taken.

The seller (below) hasn't fulfilled my purchase.
The seller is:

iman365-usa (742 )
97.7% 正面評價

This was my last message to seller -
New message to: iman365-usa

I bought this from iman365 - a front grill for a 2006 Mercedes ML350. Today I received a small light in the mail.
I'd like to know what happened.
My email is [protected]@aol.com. Obviously, I didn't order a small light for over $100.
Please let me know why I didn't get the grill and what you intend to do about it.
Thank you.
David Joseph

Sport Gloss Black Front Grille & Center Star For Mercedes W164 ML320 ML350 06-08
Sport Gloss Black Front Grille & C
Price: $129.00
Buy it now
Watchers: 5
Quantity Remaining: 2
Free Shipping
Buy it now
Get to know the buyer dajos-25

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3:13 pm EDT

eBay motorcycle windshield for honda shadow

On the date 4/11/19 I purchase a wind shield for a Honda shadow 2001 motorcycle I don't know why is not any more in my EBAY notifications? The item should be mail by now I can not give you the company name because the item is been erase from my eBay notifications appreciate if you could help me in my bank statement I have a purchasa for $85.19 4/11/19 WANGHQ [protected] Ca.

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11:01 am EDT

eBay unfair return policy for sellers when item is returned damaged

The item was carefully packaged and shipped by seller in accordance with normal shipping standards. The fragile glass portions of the item were specifically packaged well to avoid breaking during shipment.

Upon delivery, buyer immediately notified me (the seller) that the item was "not clean" like the pictures of the item I posted when selling. The item had not been used for 1.5 years and other than a few remaining coffee grinds, the item was clean and sent to the buyer exactly as pictured when selling.

The buyer then said that one of the glass parts of the item arrived broken. I find that hard to believe considering how well I packaged it. She also asserted that I wrapped the item in "toilet tissue." Ridiculous!

I communicated with the buyer, offered to replace the broken glass at no charge to her, and she refused and said she wanted a brand new version of the item.

I then communicated with Ebay;s customer service in the Phillipines on almost a daily basis until I received the returned item. I wanted to be certain I followed the proper procedures for this so I would not lose the money I sold the item for and on top of that receive a returned broken item of no value.

As I anticipated, upon receipt of the returned item, what I shipped in perfectly good condition was broken in two places and no longer worthy of selling.

I contacted Ebay again. They created a case for this item. They almost immediately sided with the buyer and the amount of the purchase - $127.00 - was automatically taken out f my bank account via Paypal.

I did nothing wrong. I shipped the exact product pictured in the Ebay post I created and packaged it perfectly well.

Now, I am out $127.00 and have a broken item worth nothing.

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12:13 pm EDT

eBay complaint about 6godwater (69260)

The seller 6godwater (69260) played both me and the system. I bougt the item that was never shipped and maid a complaint. They were answering my messages so your resolution center would register answer but when refund was ofdered I didn't answer, instead I waited for the money. Your resolution center closed the case but money was not refunded. Now I can't select the item to make another complaint and the seller still refuses to give money back.

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Y
3:36 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

eBay top quality portable g9 h-enail enail e nail dabber rig version 2 kit hot

Hi.
My pack, track nrVR072825223YP was sendt from turkey May 13 to norway. But IT has not come, and no more tracking info after this.
4 weeks from turkey to norway is very long time. So wondring what is happening?
And why do i have to make this complain so long and write things i dont need for U to even look at it?
So when will it come?
Yngve Gulbrandsen

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7:03 pm EDT

eBay customer service rep

SONJA. Very dissapointed at this customer service rep. She had me wait for a long time saying a lot of things unnecessary, only to find out she can't do anything about the issue. Very disrespectful and mean. I hunged up the phone and called again, thank goodness to Jazz and Bernadette, they helped me right away, took care of the issue RIGHT AWAY. I really appreciate these people who really helps and shows very good customer service. I love EBAY but I am not pleased and happy with how this SONJA represented you guys. I hope other customers didn't have to experience this.

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C. Diggs
, US
Sep 20, 2019 10:08 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Ebay's Fraudulent claims of Free Return Moneyback Guarantee.

Back in July of 2019, I made a good faith purchase in total of $153.07. The item listed was described as fully functional. Of course when I received the item, it was not as advertised. Even the photos they used didn't match. I immediately contacted the seller, for a refund. The seller told me to take it to Ebay... so I did. They told me that I have to pay for the return shipping, even though it is stated "Free Return Moneyback Guarantee". 51 days later, I still have the POS that was shipped to me, and I found the CEO on Twitter (Devin Wenig) talking trash about Amazon, so I publicly let him know the he and his company are frauds. An Ebay Rep by the name of "Ryan" noticed and contacted me on Twitter, and gave me the same busted form letter they gave me at the start. 51 days later, I'm still out over $150.

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T
6:05 pm EDT

eBay customer service

I sold an item and had a return requested by the buyer. The buyer returned a fraudulent item. Ebay has refused to refused to refund my money. As a first time seller on eBay, I sold a piece of autographed sports memorabilia. After receiving the item, the buyer asked to have it returned and be refunded his money. I agreed to this request, and issued the funds back to him upon receipt of the package. Upon closer examination of the item, I quickly realized that the signature appeared different and took the item in to be looked at by a person who specializes in authenticating signatures. After seeing the item compared with it's previous pictures. He quickly determined that it was fraudulent and that I had received a completely different item than the one I had sent. I quickly reached out to eBay to let them know that there had been a fraudulent return, and that I wanted to stop payment on the refund that I had issued the day before. Ebay told me that they would open a case, and I was assured that the funds would be placed on hold until eBay was able to make a determination on the case. Within two days, I was called and informed that eBay had ruled in my favor and that they would be taking action to issue a refund to my Paypal account. Since then, a month has passed - I have had 5-6 phone calls in which I was assured that eBay was still working to process my refund and that everything was still going as they had said it would. Each customer service representative has been quick to identify what the hold up was, and told me that they would be taking personal control of getting the refund issued to me as well as be updating me on the situation as it evolved. I am still yet to receive a phone call from one of their customer service representatives. Throughout these calls, the story has changed three times - the first story was that it was just a delay of the funds and that I should be seeing them credited back to my account within 5-7 days. The second was that they had accidentally allowed my refund to go through and they had also refunded the buyer (giving him double the amount of money, and the actual item itself) The third and final story that I was told for the first time on May 21st is that the case had actually never progressed past it's infancy due to the fact that I had "voluntarily" issued a refund to the buyer myself. They contended that due to this fact, they weren't liable for any of the issues that had occurred or responsible for distributing funds to either the buyer or the seller. Despite recordings of these calls that they very clearly have access to, they have continued to state that their customer service team isn't at fault for both directly lying to/misleading me about the ability to put funds on hold in the first place. As well as the 5 separate representatives that told me that everything was progressing towards resolution. As referenced above, a month has passed now. Closing my window to try to pursue any alternative routes to recoup my funds, and all I am being told at this point is that "there is nothing they can do." and that "I have no other options. To put the cherry on top - they have also now billed me for a final value fee of $88 for the sale of the item through their website. To clarify - they are charging a percentage for a sale that was canceled, that they acknowledged was fraudulent, and spent a month saying the I was in the right and was going to be reimbursed. Bringing my personal total of losses to just over $800 and the piece of memorabilia itself. And depending on which story they choose to go with - potentially giving the buyer (scammer) over $1, 500 and an item that was valued at over $700. This is the worst customer service experience I have EVER had with any company in any industry. They have continuously neglected to act in good faith and now they have begun to completely deny any responsibility for the "lost" funds. Due to the timing, I am forced to question whether this is just a case of poor customer service, or intentional negligence. As of today, I have begun pursuing legal resolution as well.

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3:49 am EDT

eBay customer service

I sold my late husbands phone on Ebay. The buyer isaacimohi was not home when Royal Mail tried to deliver. I explained this to him, he was very rude and abusive telling me i had not sent item, when i had tracking evidence. Unfortunately, due ot my husband dying, i wasn't thinking straight and when he said he didn't want the phone i refunded his money (£78) as i presumed Royal Mail would return my item since it hadn't been delivered to him. When i went to check Royal Mail i found out that he collected the item AFTER getting my refund (!st May collection), I then contacted him again requesting payment, he refused and refused to send phone back. i cannot believe that Ebay allowed this person to behave in this manner and was NO help whatsoever, i received conflicting information from Ebay. one week i was told i would get a refund within 5-7 days and when i called 10 days later i was advised all i could do was contact trading standards.. i find the number of years i have been a member and the fraud this man has committed, YET you take HIS side. I am extremely disappointed and have to add i will never sell anything on Ebay, i will use it purely as a buying tool. My late husbands phone has been stolen by a SCAM artist and EBay do nothing.

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8:34 am EDT

eBay feedback

I received a broken item from a sloppy seller. I let the seller know. I filed NEGATIVE feedback for the seller. The seller started sending me nasty, rude remarks, but on her site claimed she was not able to make me happy.
I look back today and find out on feedback she never received my negative? Wiped off her site? Ebay took the side of this nasty seller, and never sent me an email letting me know they were taking off my NEGATIVE?
I see a new buyer gave this lousy seller a negative for receiving a broken item, and wonder how long this NEGATIVE will be on their site before Ebay erases it?

SELLER WAS krispar7 - ITEM #[protected].

I WANT A REFUND OF $22.19 SINCE MY FEEDBACK WAS ERASED. WHAT DOES EBAY BOTHER?

MY EBAY - us-swa9

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9:23 pm EDT

eBay 4.3' 1080p dual lens car auto dvr mirror dash cam recorder+rear view camera kit

Hi

I bought 4.3' 1080p dual lens car auto dvr mirror dash cam recorder+rear view camera kit from this store on feb 25, 2019 02:25 pst and paid $21.09 with paypal.
Till now I haven't received the item I ordered.

I have been contacting reboman0 but only response I get is please wait for the item as its been shipped. I have also requested him to return back my cash as it more than 3 months but still he doesn't want to return.

Can something be done please. as I need my cash back.

Here is the email trail

your previous message
I dont need the item..

I need my money back.

Reboman0:
Is your address correct?
We could help you.

Your previous message
Have you guys returned my cash?
This is my last email, after this I am complaining this matter to relevant authorities.

Its more than 3 months now and I can not afford to wait any longer.

Reboman0:
Thanks for your message.
We are sorry for waiting so long.
We really understand your feelings.
But what we want is that you can finally get what you want.
Could you please give us another chance to send you a new one?
Looking forward to your reply.
Have a nice day.

Your previous message
Can you please return my cash?

This is the last email I am sending you regarding return of my cash..

Reboman0:
Dear customer,
We are terribly sorry for all the troubles.
We promise we really have sent your item out as soon as we received your payment. maybe it has some delays on the way, you know there always are some uncontrolable factors leading to the delays. we really hope our customer can receive their items earlier because they expect that, and we really try our best to improve the shipping, but we are also helpless for the uncontrolable factors. sorry for the delays. we beg your forgiveness and hope you could give us one more chance to make up for you. your understanding will be much appreciated.
Waiting for your reply.
Best regards.

Your previous message
Hi reboman0

Can you please return back my cash. I did not received the item.. its more than 2 months now.

Reboman0:
Dear valued buyer,
Thanks for your msg.
I am so sorry to hear that.
So could you please kindly check if your family members have picked up your parcel or not?
If not, could you please kindly check if your neighbors have picked up your parcel or not?
And I will check it here at my part.
Is that ok?
Waiting for your good news and wish you a nice day!
Have a nice day!
Your sincerely, customer service dept

Your previous message
Hi

I did checked, they haven't received any item.
Actually its very hard to find the item if the tracker number is not there.
I really don't know what to be done. can you please return back my cash..

Reboman0:
Dear friend
Thank you for your reply and update the news to us.
So sorry to let you wait so long time.
We are also anxious like you. as sellers, we hope you to get it asap.
Dear, we had contact the post to check it. your address is right. the worker replies that recently the delivery is a little slowly.
And you know your country customs clearance is very slowly so that some parcel arrives delayed.
Dear, could you help us check it in your local post?
Any problem, pls contact us in advance before any actions, we will give you a plan to slove it.
Looking forward your good news!

Your previous message
Hi

Its long over due now. I haven't received the item..
Please return back my money.

Reboman0:
Thanks for your kindness.
Wish you a nice day!

Your previous message
Hi reboman0

I will wait till monday next week.

If I don't receive it by monday, I will mail you to return my cash.

Reboman0:
Dear valued buyer
No worries as you know we cannot control the post and usually not stable hope you can understand this thank you!
The item is still on the way and we believe you will receive it soon.
If you still do not receive the item, find a solution for you.
Is that ok with you?
Your understanding and patience will be very appreciated.
Have a nice day! :d

Your previous message
Hi reboman0

I haven't received the item yet. can you please find out where the item is since it doesn't have a tracking number?

Reboman0:
Dear valued buyer,
Thanks for your message.
Thank you so much for your kind understanding and patience.
I will be here waiting for your good news.
If you still cannot receive it by that time, please feel free to contact me and I promise I will give you satisfied solution.
Thank you so much!
Have a nice day!
Regards!
Your sincerely, customer service dept

Your previous message
Hi reboman0

Lets wait for 1 more week and see if I do receive the item.
I'll mail you on 05/04/2019 if I don't receive it

Reboman0:
Dear kavishsen,
Thanks for your msg.
I am so sorry to hear that and so sorry for all the troubles.
I promise I really have posted your order out when I received your payment.
Maybe it has some delays on the way.
As you know sometimes it just happened.
I know you are a nice person and will understand me.
To protect your profit, i'd like to use a faster and safer shipping way to resend your order all at my cost.
Will that be ok for you?
Or what else I can do for you?
Waiting for your reply and wish you a nice day!
Best regards
Your sincerely, customer service dept

Your previous message
Hello reboman0

I still haven't received my product. its more than 30 days now from the date I purchased.

Reboman0:
Dear valued buyer
Thank you so much for your purchase.
To give customers a best price, we have low profit in ebay, and in order to control shipping cost, we will use normal mail to ship which is without tracking no..
So hope you can understand us.
We have sent it to you on by airmail. normally it needs 20-30 days to your country, so hope you can wait for it patiently.
As a responsible ebay seller we promise we will be responsible for any damages or losses incurred in the shipping process.
So if you cannot receive your order within the estimate shipping time, you can feel free to contact us and we will find a best solution for you.
Your support and understanding will be highly appreciated. any problems or questions just contact us.

Best wished and a nice day!
Your sincerely, customer service dept

Your previous message
Hi

I haven't received the tracking number for this.

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D
6:46 am EDT

eBay I did not receive yet my product

Hi,

My name is Dokleat Kollari, and I am a citizen of Kosovo. From 25 of march, I've bought some products on eBay, but until now I did not recieve any of my purchase that I bought. So throught this letter, I would like to ask you, if you can give me more information when my item will be delivered in Albania?

Here are mine tracking numbers:
1. UC016348779YP
2. UC016348558YP
3. UC042550318YP

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PinkBallerina22
, US
May 20, 2019 1:08 am EDT

I am so sick of mongomallgrab posting the same Balloon Kid Game Boy game on eBay. I do not want something similar. I want the original Balloon Kid Game Boy game that comes with its own case from maxxpowermania which he is located in Grants Pass, Oregon. I want 8***2 to sell it on Amazon for $0.99 while online for my mom's sake of having it in my collection.

- AmericanGirlFan5665

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5:44 am EDT

eBay ebay account suspended mc999 mc018 mc067 mc183 mc011 mc062 and paypal hold limited

What a complete nightmare! Today I wake up and got 6 different notices like as if they sent me the wrong notice! They have suspended my eBay account and limited my paypal account said I have to wait 180 days to recover the money within the account.

This is the first time I have ever been in trouble with eBay and I dont even know what ive done wrong. They said we have suspened your acccount and will not give a reason why. I really need this money its my life and my pride and joy.

Can anyone help me with this?

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10:55 am EDT

eBay bad handling of order never received

I Ordered sunglasses from from a shop on eBay located in the US to China, they were shipped via DHL.
I input the full address in Chinese including my phone number.
For some reason DHL claimed I refused the order but they never contacted me and refused to provide proof.
Ebay didn't accept my dispute and don't allow me to respond to their messages.
I was very dissapointed not to receive the order for over a month. Not even that but eBay weren't willing to hear me out.
This is my first order from eBay and was a terrible experience. This never happened with any other ecommerce platform.

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Ragers65
, AU
Jun 07, 2019 5:35 am EDT
Verified customer This comment was posted by a verified customer. Learn more

I have had a very similar situation with a sell from the US Sneakar. Fed Ex to deliver - absolutely no communication. But there was a tracking history. I was home when they said they delivered. No one came to the door or anything. I saw no truck that morning. eBay said seller had shown delivery history so case closed. Too bad so sad. No accountability whatsoever. Really disappointed in eBay nowadays.

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S
3:54 pm EDT

eBay scammers and liars at customer service!

Horrible horrible customer service lying all the time. I sold an item and it was returned to me, even I don't allow returns! I also was charged a selling fee 72.50$ don't understand for what. L
Called to a customer service 3 times, talked with bunch of rude and unprofessional reps, who can't speak or properly understand english.
Finally got a customer representative ian and he promised me to reimburse selling fee.
Guess what? Was charged a selling fee right away after our conservation!
Called again, spend the whole hour of my life over the phone talking with chinese reps, who don't have a clue and they called me a liar and told that ian customer representative doesn't exist and he couldn't promised me that.
Filed a claim with my amex, hope you are disgusting scammers will all fire in a hell!
Pls, don't sell or buy there! Chinese scam!

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5:55 pm EDT

eBay fees

Your new policy of automatically relisting 'buy it now' items as, 'list til sold' is a rip off. I just called your representatives to voice my complaint that you relisted 19 of my expired items, and charged me .35 per item. I had no intention of reliating these as ' list til sold'. To make matters worse, you then relisted another five items using my May, 'free listings'. You have some balls. Then, the representative told me that I could have avoided this situation by 'ending sale' a few minutes before the time of the listings. That's your advice? What a ducking joke. I am joining many others who are letting their items expire, and will be off of eBay. I am not here to make money for you. While I am at it, the shake-down of charging a percentage fee of the shipping charges is theft. I recently passed on a 12.35 shipping fee, which cost me 12.50. Then eBay charges me 1.24 fee for the shipping. You and you company should be [censored]ing ashamed of yourselves.

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9:45 am EDT

eBay error in ebay purchase system

Dear Sir/Madam,

I tried to buy an item through your website and it refused my payment and asked me to change my card and I surprised that the transaction was made through my account and I didn't get anything through my order, please send me back my money that I spent for nothing!

Best Regards,
Mohammad Alshraiedeh

Device: iPhone (iPhone7, 1)
OS: 12.2
App Version: 5.31.0
User ID: us_alshr
eBay Site: Jordan

Sent from my iPhone

Device: iPhone (iPhone7, 1)
OS: 12.2
App Version: 5.31.0
User ID: us_alshr
eBay Site: Jordan

Sent from my iPhone

Sent from my iPhone

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eBay Customer Reviews Overview

eBay is a popular online marketplace that connects buyers and sellers from all over the world. With millions of active users, eBay offers a wide range of products, from electronics and fashion to collectibles and antiques. The platform is known for its user-friendly interface, secure payment system, and excellent customer service.

One of the biggest advantages of eBay is its vast selection of products. With millions of items listed at any given time, buyers can find almost anything they are looking for. Additionally, eBay offers competitive pricing, with many sellers offering discounts and deals on their products.

Another positive aspect of eBay is its secure payment system. eBay uses PayPal, a trusted and secure payment platform, to process transactions. This ensures that buyers and sellers are protected from fraud and other types of online scams.

eBay also has a strong customer service team that is available to help buyers and sellers with any issues they may encounter. The platform offers a variety of resources, including a help center, community forums, and a customer support team that can be reached via phone or email.

Overall, eBay is a reliable and trustworthy online marketplace that offers a wide range of products and excellent customer service. Whether you are a buyer or a seller, eBay is a great platform to buy and sell goods online.

eBay In-depth Review

Website Design and User Experience: eBay's website design is clean and user-friendly, making it easy to navigate and find what you're looking for. The search bar is prominently displayed, and the layout is intuitive, allowing for a seamless browsing experience.

Product Variety and Availability: eBay offers an extensive range of products across various categories. Whether you're looking for electronics, fashion, home goods, or collectibles, you're likely to find what you need on eBay. The platform also provides access to both new and used items, giving customers a wide selection to choose from.

Pricing and Value for Money: eBay is known for its competitive pricing, with many sellers offering products at lower prices compared to traditional retail stores. Additionally, the platform often features deals and discounts, allowing customers to get great value for their money.

Seller Reputation and Trustworthiness: eBay has a robust seller rating system, which helps buyers make informed decisions. Each seller is rated based on their past transactions, and customer reviews provide insights into their reliability and trustworthiness. This system ensures a safer and more secure buying experience.

Buying Process and Customer Support: The buying process on eBay is straightforward. Once you find the item you want, you can easily place a bid or make a purchase. The platform also offers excellent customer support, with a dedicated team available to assist with any queries or issues that may arise.

Shipping and Delivery: eBay provides various shipping options, allowing customers to choose the most convenient and cost-effective method. Sellers are responsible for shipping their items, and estimated delivery times are typically provided. However, it's essential to review individual seller policies for specific details.

Return Policy and Refunds: eBay has a comprehensive return policy that protects buyers. If you receive an item that doesn't match the description or is damaged, you can request a return and receive a refund. The platform facilitates communication between buyers and sellers to resolve any issues.

Security and Privacy Measures: eBay prioritizes the security and privacy of its users. The platform utilizes encryption technology to protect personal and financial information. Additionally, eBay has strict policies in place to prevent fraud and unauthorized access, ensuring a safe online shopping experience.

Mobile App Functionality: eBay's mobile app offers a seamless shopping experience on the go. It provides all the features available on the website, including easy navigation, secure payments, and access to customer support. The app is user-friendly and optimized for mobile devices.

Community and Feedback System: eBay's community and feedback system allow buyers and sellers to interact and provide feedback on their experiences. This system promotes transparency and accountability, helping users make informed decisions and fostering a trustworthy marketplace.

Overall Customer Satisfaction and Ratings: eBay has consistently received positive customer satisfaction ratings. With its wide range of products, competitive pricing, reliable sellers, and excellent customer support, eBay remains a popular choice for online shopping. The platform's commitment to user experience and security contributes to its overall positive reputation.

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