eBay — misrepresented item
I purchased a wedding dress from princessformals09 on eBay. The dress is described as "WHITE" but when I received the dress it is IVORY with the tag attached to the dress stating 'IVORY." I opened a case with eBay with a claim that I did not receive an item as described. eBay favored the seller. I appealed their decision and they still favored the seller. Apparently, eBay does not feel the color of the dress is important but to a bride the color is paramount! To me as a bride looking for a wedding dress, the colors White and Ivory are as different as Black and White. I no longer trust eBay as Buyers are not protected from sellers that misrepresent their items.