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eBay review: over charge for fees ( 1 comment)

S
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3:25 pm UTC
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The complaint has been investigated and resolved to the customer’s satisfaction.

In summer of 2006, Ebayon several occasions offered a dime insertion fee for all ebay store owner and I did a whole of of auctions Instead of seeing a bill for that month for approx $500 I as charged for over $800. It took me so many emails conversing with over 8 Ebay representatives before one found out what happen. I am an ebay store owner for a long time, but since I was suspended before that the invoice was generated, the computer programs was not smart enough to know that, therefore no discount was given to me. This assoicate fixed the problem and credited me the money. I let the money sat there in the account for over 5 or 6 months, then I decided to ask them to mail me the amount. I used some of the refund toward or auctions, so the remaining balance was only like $233. Was I shocked what happen follows. Instead of refunding me the $233 they owe me, Ebay send me a bill for $over $700. They said that the whole refund to me was a mistake and they had the credit agency harrassing me for over a year. About 4 months ago, Ebay start sending me monthly invoices again which is weird cuz I haven't been selling anyting since that dispute. NOw the balance that I owe them is zero, but they have not remove the dent they put onto my credit report! They owe me money. I still have those dates of when they did the dime insertion fee for ebay store owners. I cannot get them to fix their error. It is horrible.
They stole my money.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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ForTheTruth
Cupertino, US
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Mar 11, 2011 5:54 pm UTC

Ebay continues to allow Trademark Infrigement or counterfeit items to be sold on it's website. Ebay
ignores people reporting to them of sellers that already signed agreements not to sell Trademark infrigement/counterfeit items. Ebay continue to let those seller who are gold members and above to do it due to monetary gain for Ebay Inc. Please stop buying from ebay because they are supporting crimminal activities.

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