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Omega Walk

www.omegawalk.com

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1.5 6 Reviews 14 Complaints
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Omega Walk Reviews 6

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8:10 pm EDT
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Omega Walk - Best shoes ever.

After having both feet and ankles broken in a car accident in 2020, I required several surgeries. My right foot never healed correctly and I tend to walk on the side of that foot. The only shoes I found that were comfortable and worked for me, are the the Superflex 2.0. The two pair I have are starting to wear out and need replacing. but here's the issue...

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Omega Walk - Very disappointed

On Nov. 23 I ordered a pair of shoes from Omega walk . On Dec.11 I recieved the shoes, and on Dec. 12 I recieved a second pair of the same shoes. I remember the paypal didn't go through so I had to redo the paypal . I was billed twice .Both shoes are the same, neither of them fit. I went up a half size and the shoes are still way to tight . I contacted...

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Omega Walk Too good to be true

I have big feet and plantar fasciitis with no arches. I have very few options and usually they are dull and boring. If I find awesome shoes they are usually expensive. I was ecstatic when I found these buy one get one free. I read the reviews on their website and based on that I also ordered inserts to use in other shoes. The inserts started pilling after a couple of days. The shoes were terrible. I was looking forward to wearing them while working with my girls on the soccer field. I didn't see any difference between cheap flip flops and the shoes. I bought a pair of pink and blue shoes to honor my son that I lost in utero. I looked forward to wearing them during the month of October for pregnancy and infant loss awareness month. They were ridiculously uncomfortable. These shoes will be in a recycle bin in the near future. I wouldn't buy these again. I wouldn't wear them if they were free.

Recommendation: DO NOT BUY THESE!

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Omega Walk misrepresented product wanted me to ship return to china

Unfortunately this company is very slippery. I ordered shoes called "Arch support sneakers" thinking the title would be true, unfortunately the sneakers looked nothing like the photo, and there was no arch support, additionally when I asked to return them, I was told I would have to pay to ship them to China which would cost me as much as the shoes, total scam, don't buy from them directly, if you need to get their cheap shoes use amazon or someone with a reasonable return policy

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Omega Walk Sole splits before shoe is worn out

I was very pleased with the shoes. They were attractive and comfortable, and because of the color I wore them occasionally. Recently, I noticed they became very uncomfortable, and when I inspected the sole, it was completely split clear up to the cloth part clear across the toebox. Making them completely unusable. I was actually planning on ordering a couple more pairs but now I’ve decided against it and I’m very disappointed.

Recommendation: you get what you pay for

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Omega Walk Exceptional Comfort and Style: My Omegawalk shoes!

I recently purchased a pair of Omegawalk shoes, and I must say, they have completely exceeded my expectations. From their unparalleled comfort to their stylish design, these shoes have quickly become my go-to footwear for every occasion. The arch support is fantastic, providing just the right amount of stability and preventing any discomfort or strain. Additionally, the breathable materials used in their construction keep my feet cool and dry, even on hot summer days. These shoes are built to last, with durable materials that withstand regular wear. Overall, Omegawalk shoes offer unbeatable comfort, style, and quality. Highly recommended!

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Omega Walk Complaints 14

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11:21 am EST

Omega Walk Omegawalk frost grip 1x black size 10

I have worn the omega snow boots about a dozen times. I was putting on my Omega frost grip 1x boots this morning. I am pulling on the straps to tighten my right boot, the metal clasp broke in my hand. I put a zip tie where the metal clasp went. It doesn’t make the boot tight on my foot though.

Invoice INV212862. Frost grip 1x black, ordered 1-26-24. Purchased using my Apple Pay 3F2F6E040A3E

Claimed loss: Replace defective boots

Desired outcome: New non defective boots.

Confidential Information Hidden: This section contains confidential information visible to verified Omega Walk representatives only. If you are affiliated with Omega Walk, please claim your business to access these details.

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2:48 am EDT

Omega Walk No merchandise

I placed an order, almost $300 worth ! Merchandise of which I never received. We don't know if it was stolen off of the porch, never delivered, Problem with order being shipped or what happened, however during my correspondence with the manager Susan brown she has said that she would refund 30% that was the best thing to do. I have sent multiple emails and after agreeing to receiving the refund which is part of my money it has been 3 months no response, no refund,Not even answering my emails anymore! So as such since there is no phone number to reach somebody I am left with no money and no shoes and no response! I AM BEYOND PISSED OFF!

Desired outcome: Send me my refund.

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6:15 pm EDT
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Omega Walk Return policy

I received shoes that I ordered. The quality was poor and the size to small. I followed their "return policy".I looked for a phone number or address. Neither existed. You are told to call for a "return code number but no number for customer service, even the package had no return address I am beginning ro thank this is a scram.

I hope you can help. This type of website should be removed and penalized.

Desired outcome: Money back if possible. Action taken against them

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Is Omega Walk Legit?

Omega Walk earns a trustworthiness rating of 1%

Stay away! We strongly recommend avoiding Omega Walk.

Our conclusion: ComplaintsBoard's comprehensive research indicates that Omega Walk is highly unreliable and may be operating as a scam. We advise against dealing with Omega Walk to prevent potential harm. If you notice any suspicious behavior, report it by writing a complaint.

With only 0% of 6 complaints being resolved, Omega Walk slow complaint resolution rate suggests poor service, lack of responsiveness, or a lack of helpfulness, causing frustration to users. It is obvious that the company has the lowest level of trust.

The website belonging to Omega Walk has a low number of visitors, which could be a red flag for users. However, it's important to conduct additional research to fully evaluate the website's legitimacy and trustworthiness.

However ComplaintsBoard has detected that:

  • Omega Walk has received 3 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.
  • Omegawalk.com has a valid SSL certificate, while Scammers can obtain a valid SSL certificate by using fake information or by using a stolen or hijacked domain. In some cases, they may even use a certificate issued to another legitimate website.
  • Omegawalk.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
  • Several positive reviews for Omega Walk have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
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9:43 pm EDT
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Omega Walk Mixed Experience with Omega Walk: Great Products, Disappointing Customer Service and Return Policy

When I came across Omega Walk's website (omegawalk.com), I was immediately impressed by its sleek design and attractive range of products. However, my enthusiasm waned after receiving multiple emails from them, urging me to complete my purchase even when I had not expressed any interest at that time.

After some thought, I decided to place an order. Unfortunately, it took two weeks for the shoes to arrive, which seemed quite long compared to other online retailers I had used before. When I put them on, I was disappointed to find that they were not as comfortable as advertised. In fact, after walking around in the Arch Support Casual shoes, I felt discomfort in my lower back, hips, and shoulders.

Dissatisfied with my purchase, I decided to return the shoes. To my surprise, Omega Walk required that the shoes must be in pristine condition and would be inspected before a partial refund was approved, with a hefty 15% restocking fee. This policy put me off and made me feel like I had been misled.

Although Omega Walk's customer service was prompt in responding to my inquiries, the return policy put me off making future purchases from them. I did manage to notice that their return policy is troubling: customers are either required to pay to have the shoes shipped back or keep them, and Omega Walk will only give a 30% refund.

Overall, while Omega Walk’s website and customer service were satisfactory, their complicated and inconvenient return policy left a sour taste in my mouth. I'm not sure that I would order from them again.

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2:30 pm EDT
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Omega Walk Mixed experience with Omega Walk: Great Design, Small Sizing, and Poor Return Policy

I recently purchased a pair of sneakers from Omega Walk and while I love the design, I was disappointed to find that they ran very small for my usual size. Unfortunately, when I reached out to address the issue with their return policy, I was not offered much in the way of a solution. Despite the fact that their website promises a hassle-free return, I was only offered a 15% discount on a new pair and not given the option to return the first pair altogether. In the end, I opted to purchase a new pair myself, but did not even use their offer of 15% because I had my own coupon for 30% off. While I am ultimately satisfied with the final product, I cannot help but feel that this situation could have been handled better. As a consumer, I value a company that stands by their return policy and is willing to work with their customers to ensure satisfaction. As such, I am hesitant to purchase from Omega Walk again due to this experience.

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2:25 pm EDT
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Omega Walk Untrustworthy and Subpar: A Review of Omega Walk's Products and Customer Service

Upon visiting Omega Walk's website (omegawalk.com), I was disappointed with the quality of their products and their customer service. I found that their "free returns" policy was misleading as it involved expensive international shipping charges, a restocking fee and a lengthy process. It is only when you read their terms of service do you realize the full extent of the return process, which becomes quite costly and time-consuming.

Furthermore, the quality of the product is subpar; the insoles I purchased were extremely uncomfortable and didn't provide any support, despite being marketed as orthopedic insoles. In fact, I felt that I could get better quality insoles at the drugstore. The shoes themselves were sized too small, making them feel uncomfortable to wear, leading me to question the overall quality of the shoes.

Overall, I found Omega Walk to be a disappointing company to do business with. Their lack of transparency and misleading return policies make it difficult for customers to trust them. Additionally, the poor quality of their product and lack of customer support makes it a definite "no" for me.

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Omega Walk Disappointing Delivery Experience with Omega Walk: A Review

I recently placed an order with Omega Walk about three weeks ago, and unfortunately, I'm still waiting for my shoes to arrive. I've purchased shoes and other items from various retailers like Zappos, Sierra Trading Post, and 6PM over the years, and I've never had to wait longer than a week for delivery. Needless to say, I'm disappointed with the experience I've had with Omega Walk's delivery system.

It's unfortunate that I likely won't do business with them again, but I wanted to share my feedback so they can improve their processes. I was really hoping to have my shoes in time for my wife's birthday on October 24th, but that doesn't seem like it'll happen. If Omega Walk wants to improve their customer experience, they should work on their delivery times to avoid situations like this.

If Omega Walk has a response, they can email me or call me on my cell. As a customer who's invested time and money into their products, I'd appreciate any understanding or solutions they can offer.

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Omega Walk Omega Walk Shoe Review: Sizing Chart Issues and Frustrating Return Policy

I recently purchased a pair of shoes from Omega Walk, and unfortunately experienced some issues with sizing. Despite following the sizing chart provided on their website, the first pair I received did not fit properly. As someone who typically wears a USA size 10, I was disappointed to discover that the shoes I received were too narrow and did not leave enough room for the included insole.

After contacting Omega Walk and explaining my concerns, I was advised to send additional money for a pair of shoes in a larger size. While I appreciate their efforts to find a solution, it was frustrating to have to pay more money and waste additional time waiting for a replacement pair that may not even fit correctly.

To make matters worse, the shoes I received still did not fit as expected. Despite being larger, they were still too narrow and did not provide the level of comfort I was hoping for. Overall, I do not feel that these shoes are worth the price, time, or aggravation that I have experienced. I expressed my desire to return them and receive a refund, but was informed that this was not possible due to the purchase agreement.

While I don't doubt that Omega Walk offers some quality products, my personal experience has left me disappointed and frustrated. I would caution others to carefully research sizing options and consider their return policy before making a purchase.

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Omega Walk Omega Walk Review: Poor Customer Service and Lack of Communication

If you're someone who values prompt updates and expects great customer service, then ordering from Omega Walk might not be the best move. I had a less than satisfactory experience with this company, which left me feeling frustrated and disappointed. I attempted to contact them before my order was even sent out, but much to my dismay, I still haven't received a response back. That alone is a red flag, as it shows that Omega Walk isn't prioritizing customer communication.

After reaching out to them again to inquire about tracking information for my international order, I found out that they only provided shipping and tracking information for orders within China. That meant that my shoes had already made their way to the United States, but I had no idea when they would be delivered to me. It's been a few days since they arrived in the states, and I'm still in the dark about the whereabouts of my package.

Needless to say, I was not pleased with this level of service. I was even planning on buying another pair of shoes from them once I received my initial order, but now I'm hesitant to give them any more of my hard-earned money. It's disappointing to see a company treat their customers with such disregard and lack of urgency. If they want to improve their business practices, Omega Walk needs to step up their game and prioritize their customers.

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Omega Walk Omega Walk Review: Disappointed with Sizing and Shipping; Shop Locally for Better Results

I recently had the pleasure of experiencing Omega Walk (omegawalk.com) and wanted to share my thoughts with potential buyers. Firstly, while Covid may have played a part in my order taking around 5 weeks to arrive, I was a tad perplexed when I discovered the product was shipped from a source in New York instead of from Omega's headquarters in Singapore.

I ordered the light-weight shoes, but unfortunately, found it impossible to fit the inserts inside them. As a result, I was left feeling disappointed, especially since I'm not willing to go through the hassle of waiting another month to receive a smaller insert or return the shoes. For those considering Omega Walk, I would suggest shopping locally to physically try on the brand before purchasing.

Furthermore, it's a case of "you get what you pay for." I'll be keeping a watchful eye on my credit card statement for any possible fraud. All in all, it was a rather underwhelming experience, and while certain factors were out of Omega's control, the inability to fit the inserts leaves me with little desire to shop there again.

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Omega Walk Omega Walk: A Reliable Online Store for Quality Shoes

When it comes to finding a reliable online store to purchase shoes from, Omega Walk (omegawalk.com) is definitely worth considering. From the user-friendly website to the brand's impressive collection of shoes, it's clear that Omega Walk is dedicated to providing their customers with quality products.

One thing to note is that some of the shoe descriptions on the site do seem similar, with only a few differences between certain styles. However, this does not take away from the overall shopping experience.

It's important to keep in mind that when ordering from Omega Walk, it's recommended to go up one size larger than your usual size. This may seem like an inconvenience, but it's worth it in order to get the best fit possible.

While the product quality is generally good, there are instances where the shoes may not fit properly, or the workmanship may not meet your expectations. In such cases, it would be nice to have the option for a full refund. Unfortunately, Omega Walk' refund policy seems to favor the company over customers, which could be frustrating if you are not happy with your purchase.

Despite the company's less-than-ideal refund policy, Omega Walk's customer service is rated highly by many shoppers. Response times to e-mails are quick, and the team is always ready to help in any way they can.

All in all, Omega Walk is definitely a shoe brand that's worth checking out. Their collection of shoes is varied and trendy, their website is easy to navigate, and their customer service team is helpful and friendly. Just be sure to keep in mind the sizing and refund policy before making a purchase.

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Omega Walk Disappointing Experience with Omega Walk Shoes: Uncomfortable Fit, Damaged Product, and No Return Policy

I was excited to purchase a pair of shoes from Omega Walk, but unfortunately, my experience hasn't been a positive one. When my shoes arrived, I noticed that one was damaged, which was really disappointing. I reached out to customer service to see if I could return them for a refund, but unfortunately, they informed me that they wouldn't accept the merchandise back.

Not only was I frustrated with the damage, but the fact that I wasn't able to return the shoes was really disappointing. I did appreciate that they offered me different options to address the issue, but ultimately none of them really solved the problem. I wasn't willing to pay the shipping cost to send my shoes back to China, as it would have been more expensive than what I paid for the shoes themselves.

On top of this, I found the shoes to be quite uncomfortable. They didn't fit well and didn't provide the support I was hoping for. Based on my experience, I cannot recommend purchasing from Omega Walk. While they do offer stylish shoes at an affordable price point, the quality and customer service just weren't up to par. I hope that they can improve their processes and make changes to better serve their customers in the future.

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Omega Walk Disappointing Customer Service Experience with Omega Walk's Website: A Review

When I stumbled upon Omega Walk's website (omegawalk.com), I was immediately drawn to their cool and trendy sneakers. I placed my order and eagerly awaited their arrival. However, my excitement quickly turned into frustration when it took a whole month for the shoes to be delivered. To make matters worse, a notification popped up saying that the shoes had been delivered to my mailbox when they actually hadn't.

Naturally, I reached out to Omega Walk's customer service team to help me resolve the issue. Unfortunately, the customer service representative I spoke with was less than helpful. They shrugged off the issue and refused to take responsibility for the lost package. As if that wasn't bad enough, they had the audacity to offer me a second pair of shoes for a discounted price, as if that would make up for the inconvenience and frustration I was experiencing.

At that point, my frustration turned into anger. I emailed Omega Walk four more times, hoping to get someone to address my problem and provide some sort of solution. But to my dismay, my emails were completely ignored. This lack of accountability and disregard for customer satisfaction was unacceptable to me.

It doesn't matter to me how great Omega Walk's shoes are supposed to be - I refuse to give my business to a company that fails to stand behind their product or take care of their customers. Unfortunately, my experience with their customer service left a bad taste in my mouth, and I won't be purchasing from them again.

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Omega Walk Omega Walk Review: Horrible Product & Customer Service, Not Worth the Trouble

My experience with Omega Walk (omegawalk.com) was absolutely awful. Despite following the advice of other reviews and sizing up, the shoes were still way too small. To make matters worse, the insoles were poorly padded, and I found the low heel incredibly uncomfortable, as it felt like the shoes were going to slip off my feet every time I walked.

Needless to say, I wanted to return these shoes as soon as possible. However, my attempts to do so were met with a response offering only a 30% refund and insisting that I keep the shoes. To top it off, they warned me about the difficulty of the return process, indicating that I would have to pay for return shipping and endure a 15% restocking fee. Furthermore, they claimed that they would meticulously inspect the shoes for signs of wear before processing my refund, which would take forever since the shoes shipped to and from China.

In addition to my difficulty with their return policy, I was sorely disappointed by the quality of the shoes. They did not look nearly as good in person as they did in pictures, and I found the whole experience to be extremely suspicious, almost scam-like.

Overall, I would strongly advise anyone reading this to steer clear of Omega Walk. The quality of their products leaves something to be desired, and their customer service is truly abysmal. Stay away, and save yourself the trouble that I went through!

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Alicia Seger
US
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Apr 05, 2025 5:36 am EDT
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I ordered two pair of sneaker the end of November 2024 and have not received. I've filed a ticket for search, gave a new address, and requested some type of action 17 times in addition to a refund with no success. After shipping delays, no solutions or help, I requested a full refund. Order # INV223183/ Track# SDH0066433559 2pair of sneakers.

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Lisa Havelock
US
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Jan 07, 2025 8:05 pm EST
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Avoid this SCAM company - Look at their refund policy - or rather not a full refund policy. They ignore emails cancelling orders. They deny receiving returned goods.

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kurtney ocliasa
US
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Jun 17, 2023 5:34 pm EDT
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I just got a pair last summer when they were on sale and when I found out how comfortable it was for long hour shifts, I gifted a pair to my mom which she absolutely LOVE! She used it on our out of town trip 🤎

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Marsha White
Mumbai, IN
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Jun 17, 2023 9:56 am EDT

I am using omega walk from 3 years now, shoes are very lightweight and comfortable. I love their style.

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Marsha White
Mumbai, IN
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Jun 09, 2023 11:14 pm EDT

Great shoes

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Salluu
Bharatpur, NP
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Apr 19, 2023 11:22 pm EDT

I have been using omegle since 1 week .

and

It is showing looking for someone u can talk to .. from more than 1 hour ... I can't use Omegle and chat

also

it always shows I am not robot options .. and have to solve them ... Takes more than 10 minutes.

Overview of Omega Walk complaint handling

Omega Walk reviews first appeared on Complaints Board on Mar 23, 2023. The latest review Best shoes ever. was posted on May 29, 2025. Omega Walk has an average consumer rating of 1 stars from 20 reviews. Omega Walk has resolved 0 complaints.
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Omega Walk is ranked 997 among 1588 companies in the Online Shopping category

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