Easyrentunauthorized credit card charges and unethical behaviour

G Aug 06, 2018

I have booked a car by Easirent for a trip in Scotland (Carigami: n° reservation GB87461800 - ) 24_6 to 9_7_2018.
I prepaid 110, 03€ and had to pay 230, 11€ by the reception of the car.
The desk man of Easirent-Edinburgh was very insolent, refused the voucher Carigami and obliged me to sign different documents but did'nt give me any copy of them.
I was very surprised when I have constated that the real paiement on my creditcard for the car rental was 544, 62 € instead of 230, 11.
Is it possible to refund the difference of the amount?
Georges De Heyn

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