CarRental8
reviews and complaints

CARRENTAL8 is a SCAM! Do NOT waste your time or money!

I reserved a van through them (non-refundable and paid for in advance) and upon arriving for pick up they told me they had given my reserved vehicle to someone else and there were no other vehicles available. What?!? How is that fair or legitimate business? The counter staff was rude and not helpful at all in trying to resolve the issue or find us another vehicle. He abruptly told me that I could contact the company to inquire about a refund. That didn't help my family of 6 who were stuck in Miami for 12 hours without transportation. If I could give negative stars I would.

DO NOT USE CARRENTAL8!

feedbacks from but hired a car through them and I think they keep wrecks just for their customers, the car were not checked and I was told to check it and take pictures myself. The bumper was actually loose and taped up and loose, the engine cover was hanging down, the front bearing had a noise.

The invoice says no additional cost on pickup, "estimated" then they charge you $17.

CarRental8 is a total disaster. I wouldn't recommend it to anyone. The service is terrible and the cars are in bad condition. I had a terrible experience with them and I will never use their service again. The customer service is terrible and they don't care about their customers. The website is also terrible and it's hard to navigate. I had a terrible time trying to find the car I wanted. The prices are also terrible and they are way too expensive. I found a better deal with another company. Don't waste your time with CarRental8, it's terrible.

CarRental8 for making my travels stress-free and easy. The website is easy to navigate and the booking process is a breeze. I have never had any issues with their customer service, they are always helpful and friendly. The cars are always clean and well-maintained, making my driving experience enjoyable. I highly recommend CarRental8 to anyone in need of a reliable and affordable rental car service. Keep up the good work, CarRental8!

I had a really bad experience with CarRental8. They charged me way too much money and when my flight got changed, they told me that the car I rented wouldn't be available anymore. They said I had to pay an extra $150 for the same 4 day rental. I was really upset about this and decided to cancel my reservation. But when I tried to do that, they charged me another $75! I was so angry and frustrated with this company. I would never recommend them to anyone. Stay away from CarRental8 if you want to save yourself some money and hassle.

So, I rented a car from CarRental8 and paid for it in advance. But when I got to the Birmingham Airport, I couldn't pick up the car because I didn't have a flight in or out of the airport. And guess what? This information was not mentioned in the Terms & Conditions! I was so frustrated and disappointed. And to make matters worse, I was charged a cancellation fee of $75! Can you believe it? The customer service was terrible too. I wouldn't recommend CarRental8 to anyone. Be careful before you book with them.

I recently rented a car from CarRental8 and was promised "Free Amendments" with my rental. However, when my flight was rescheduled and I needed to adjust my pickup time, I was shocked to find out that the fee for the modification had increased by a whopping 200%. I was disappointed that they did not honor their promise and felt like I was being taken advantage of.

To make matters worse, when I tried to protest the fee increase, I was told that CarRental8 can change their prices "at any given time". This left me feeling frustrated and helpless, as I had already committed to the rental and didn't have many other options.

Overall, I was disappointed with my experience with CarRental8. While the rental itself was fine, the lack of transparency and customer service left a bad taste in my mouth. I would caution others to be wary of their promises and policies before committing to a rental with this company.

On 12nd July, I navigated the Hopper platform with the intention of booking a car. However, I was merely previewing the order without any intent of finalizing it. To my sheer surprise and dismay, I found that the funds for the booking were deducted from my account without any clear warning or confirmation prompt.

I promptly reached out to Hopper, expecting a straightforward resolution. Unfortunately, they deflected responsibility by stating that the funds were taken by rental 8 which is true because MODE rental company showed me it’s rental 8 took the money . With hopes of resolvingthe issue, I contacted rental 8 but was met with furtherdisappointment as they passed the blame back onto Hopper. This has left me in a relentless cycle of blame-shifting, with my refund still out of reach.

I find this situation to be in stark violation of the principlesof the Fair Trading Act. All I sought was a simple cancellation of the order and a full refund, but I now find myself in a seemingly endless loop of deflection and irresponsibility.

I have made my utmost efforts to resolve this issue, including multiple correspondences with Hopper and CarRental 8 and MODE, to no avail. I implore your esteemed agency to intervene and provide the necessary assistance.