CarRental8’s earns a 1.0-star rating from 2 reviews and 1 complaints, showing that the majority of customers are dissatisfied with rental experience.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
Carrental8 is a SCAM
CARRENTAL8 is a SCAM! Do NOT waste your time or money!
I reserved a van through them (non-refundable and paid for in advance) and upon arriving for pick up they told me they had given my reserved vehicle to someone else and there were no other vehicles available. What?!? How is that fair or legitimate business? The counter staff was rude and not helpful at all in trying to resolve the issue or find us another vehicle. He abruptly told me that I could contact the company to inquire about a refund. That didn't help my family of 6 who were stuck in Miami for 12 hours without transportation. If I could give negative stars I would.
DO NOT USE CARRENTAL8!
Recommendation: Do NOT use Carrental8
Terrible Company
feedbacks from but hired a car through them and I think they keep wrecks just for their customers, the car were not checked and I was told to check it and take pictures myself. The bumper was actually loose and taped up and loose, the engine cover was hanging down, the front bearing had a noise.
The invoice says no additional cost on pickup, "estimated" then they charge you $17.
Recommendation: Never touch this company with a bargepole
CarRental8 Complaints 1
Carrental 8 refuse to refund me
On 12nd July, I navigated the Hopper platform with the intention of booking a car. However, I was merely previewing the order without any intent of finalizing it. To my sheer surprise and dismay, I found that the funds for the booking were deducted from my account without any clear warning or confirmation prompt.
I promptly reached out to Hopper, expecting a straightforward resolution. Unfortunately, they deflected responsibility by stating that the funds were taken by rental 8 which is true because MODE rental company showed me it’s rental 8 took the money . With hopes of resolvingthe issue, I contacted rental 8 but was met with furtherdisappointment as they passed the blame back onto Hopper. This has left me in a relentless cycle of blame-shifting, with my refund still out of reach.
I find this situation to be in stark violation of the principlesof the Fair Trading Act. All I sought was a simple cancellation of the order and a full refund, but I now find myself in a seemingly endless loop of deflection and irresponsibility.
I have made my utmost efforts to resolve this issue, including multiple correspondences with Hopper and CarRental 8 and MODE, to no avail. I implore your esteemed agency to intervene and provide the necessary assistance.
Desired outcome: Cancel my CarRental reservation and refund me
Is CarRental8 Legit?
CarRental8 earns a trustworthiness rating of 91%
Highly recommended, but caution will not hurt.
The age of CarRental8's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.
Carrental8.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.
Carrental8.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Several positive reviews for CarRental8 have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.
Overview of CarRental8 complaint handling
-
CarRental8 Contacts
-
CarRental8 phone numbers+1 (813) 343-8138+1 (813) 343-8138Click up if you have successfully reached CarRental8 by calling +1 (813) 343-8138 phone number 0 0 users reported that they have successfully reached CarRental8 by calling +1 (813) 343-8138 phone number Click down if you have unsuccessfully reached CarRental8 by calling +1 (813) 343-8138 phone number 0 0 users reported that they have UNsuccessfully reached CarRental8 by calling +1 (813) 343-8138 phone number
-
CarRental8 emailscustomerservice@carrental8.com98%Confidence score: 98%Support
-
CarRental8 social media
-
Checked and verified by Janet This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 05, 2025





Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.
We have received your comment. Thank you!