Easirent

I rented a car from easirent in Fort Lauderdale. The dates were from April 28th. To May 2nd 2019. I returned the car on time, no damage, and more gas than I got it with. On May 7th my $250 deposit was returned. On May 14th I received an unauthorized charge for $27.36. When I called to inquire, I was told I had a charge for a toll. I was nowhere near any toll roads. I am disputing this with my credit card company. I hope you will credit my account before I have to dispute it. My conformation # CT2442019153344. My booking reference #[protected]. My name is Jerome Shapiro. Please take care of this now. Thank you in advance, Jerome.

First time user. Inconvenience of location we were willing to deal with however long wait to see agent. When finally got to him, the cost quoted more than doubled plus wanted a $250 deposit. When questioned, the agent was polite but the manager Tim Koehler was combative and belligerent. When we said it felt like Bait and Switch, he was defensive yo the max. Obviously his priority was not customer service. We walked away to rent from another company and are extremely dissatisfied. Would never recommend or use this company again. Plan on posting experience on social media. Others should be aware.