Easy Saver Rewards / Pro Flowersunauthorized charge to my credit card

N
This review was posted by
a verified customer
Verified customer

After purchasing flowers through ProFlowers.com, a third party company, easysaverrewards.com, had an ad for $15 off next purchase through ProFlowers. Thinking it was just a simple coupon, I clicked on it, and it automatically sets you up with a membership through easysaversrewards.com without your consent. They billed me $1.95 that showed up on my bank account. Good thing a toll free number also showed up on my account so I called it to find out what is going on. I got a Customer Service Rep at Easysaverrewards and she said that the $1.95 was for a 30 day trial and after that will be billed $19.95, a monthly fee that I agreed on. THIS IS NOT TRUE! Yes, I clicked on the ad but I DEFINITELY DID NOT authorize the membership. In spite of all that, the Customer Service Rep was very nice and didn't give me any trouble, she canceled my membership so that I won't be charged the $19.95 fee every month. Good thing I often check my bank account or else I wouldn't have notice the charge of $1.95 on my account. And on top of that that a membership fee would have been charged as well.

Please be very careful and aware of these kind of ads when making a purchase online. As a consumer, I believe it's also a SCAM!

Responses

  • Vf
    vforce106 May 09, 2009

    Big scam!, buy flowers was fine but at the end it says you qualify for a $15 credit on order or a shipping rebate. Bullcrap! After order complete it says confirm your free shipping or rebate and then the fun began, . Next thing you know you click where it tells you and then bam you have just signed up for a huge EASY SAVER REWARDS scam. They automatically charge you a dollar to paypal or credit card what ever you are using and then a $ 14.95 charge monthly. Don't click and stay away. I will tell you that the next day I got a call from paypal to let me know there was unauthorized transactions on my account and long and behold EASY SAVER REWARDS tried to withdraw two seperate transactions, 1. for $300.00 and 1 for $100.00. Stay away and best advice stay away from proflowers and go elsewhere.

    0 Votes
  • Mj
    MJ Nov 04, 2008
    This comment was posted by
    a verified customer
    Verified customer

    It is misleading when they show you a coupon and want you to click on it, but the point is that you need to read the fine print before accepting any offer online, or in print.

    0 Votes

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