Rita's Florist Complaints & Reviews

Rita's Florist / Delivery Not Received. Unauthorized credit card charges

Jul 17, 2019

First of all Rita's Florist charged my credit card a far higher price than was said in checkout, nor was I ever informed it was foreign currency. The flowers were never delivered, though I paid for same day delivery. The company would not return phone calls nor did they ever actually...

Rita's Florist / anniversary roses

Jun 13, 2019

I ordered roses for my wife to be delived 5 days from now. They completely ignored the date and delivered it to my wife same day then having placed the order from Toronto they proceeded to bill me in USD at 34% more money without maling it clear which currency was being charder during...

Rita's Florist / complaint

May 23, 2019

The worst experience ever. They delivered a completely different flowers. These people are not trusted at all. I tried calling them many times to complain to them first but they never answered their phone. I left so many vm for them and they never returned my phone call. I even sent them 2...

Rita's Florist / flower delivery

May 13, 2019

Ordered flowers for mother's day. My credit card got charged TWICE and the flowers never even came. The price is actually in US dollars although it is never said to the customer. Called many times, left voicemails and emailed and they never picked up or got back to me. $200 for absolutely nothing. What a bunch of crooks, don't order from this company

Rita's Florist / flowers were not what I ordered

May 09, 2019

Ordered through this company via online. It did show it was a local company and they were available to deliver to my wife as one of her surprise mothers day 2019 gifts. I am deployed out of country. My wife sent me the videos and pictures of the arrangements which look nothing like what I...

Rita's Florist / floral delivery

Apr 15, 2019

Please do not use this company---Rita's flowers!!! it is a total fraud!!! paid $62.18 for funeral floral delivery. Shows on their website as order completed. It's now the 2nd day and still no flowers!!! phone call just goes to message and emails are not responded to!!! seems there should...

Rita's Florist / flowers ordered online

Apr 05, 2019

I ordered some flowers with very vibrant colours (bright orange yellow and purple), for my cancer stricken nephew. Unfortunately the flowers delivered were mainly white daisy, with some pink gerbera. Completely different from what I ordered and totally inappropriate. I contacted them 4...

Rita's Florist / non delivery of flowers

Feb 26, 2019

Placed an order for flowers with this company and wish I hadn't... It seems like every other complaint I am now reading these con merchants take orders and money then don't deliver with no explanation given. I am in the UK so ordered in good faith for a friend's birthday. I receive an...

Rita's Florist / non fulfillment of order

Feb 25, 2019

I placed an order for a flower arrangement on the 19th of february. They debited my acct on the 20th of february for 74.65. Today is the 25th and the flowers have yet to be delivered. I have tried to contact this company 6 times by phone and all you get is a recording. I have sent numerou...

Rita's Florist / flower delivery on valentine's day!

Feb 14, 2019

I ordered these flowers from these guys back in january for valentines day. Today (valentines day) I received and email at 8:30 stating that my order had been canceled and flowers will not be delivered... Wait... What???!!! Do not use this company, they are scammers trying to get your...

Rita's Florist / flowers

Jan 07, 2019

I ordered what was advertised on Rita's florist website "Pretty Please". My friend received flowers and then sent me a picture of arrangement. The arrangement looked as though the took a bunch of flowers and stuck them in vase. Additionally, I called the business as well as emailing —- no...

Rita's Florist / delivery

Dec 04, 2018

Never order from here! First of all their prices don't show that it's usd pricing (unless you read the fine print) So what I thought was $70 was actually $90. Which is okay cause my friend is worth the money, but the flowers were never delivered! I called at least 15 times and they do not...

Rita's Florist / flower order

Dec 01, 2018

Like the other writer here- I ordered flowers from those Rita's florists because it look like it was local and the town when I was having them delivered . Same scenario no delivery can't reach anybody got a message it was refunded never got a refund . What can be done the shut this company...

Rita's Florist / substandard flowers sent order #719204

Nov 15, 2018

The flowers I ordered are not the flowers my manager received. I even paid additional $19.99 for the premium flowers but instead she got a different arrangement and budget style flowers. I have attached both the picture of what I was expecting and what my manager got. This is unacceptable...

Rita's Florist / don't use this company

Oct 28, 2018

Ordered same day delivery after hearing a wonderful family announcement. Never delivered and received an email the following evening saying order was refunded. No explanation! Just read some reviews of people who experienced the same thing I did. What is the purpose of this company? Just to...

[Resolved] Rita's Florist / birthday bouquet

Oct 25, 2018

I ordered flowers last night for same-day delivery; to be delivered for today to my mom in Arkansas for her birthday. I'm in Texas. I assumed this was a local company because when I typed in the florist in the city where I'm from, this particular site pulled up. They took my money from an...

[Resolved] Rita's Florist / product

Oct 25, 2018

I placed an order online for a flower delivery and I did not realize this was an American company. I live in cochrane, Ontario Canada and wanted to send my friend a bouquet of flowers who lives in Sudbury Ontario Canada for her 40th birthday today and I've been trying to contact the...

Rita's Florist / delivery

Oct 11, 2018

I purchased 2 dozen long stem roses (not cheap) for next day delivery on 10/09/2018 for my fiancé and asked for a 11am delivery. I did not think this would be an issue for Rita's Florist as they boast same day delivery by 3pm. I knew she was sad and needed a lift while I went out of town so...

Rita's Florist / delivery not what I ordered

Oct 02, 2018

I ordered a "Make a Wish" arrangement yesterday, multi-colored with several different types of flowers in a clear vase. Today, they delivered a two-color arrangement in a green vase. They delivered to a hospital and required the recipient sign for it. Have never heard of that. And I did...

Rita's Florist / Floral delivery

Aug 23, 2018

Flower ARRANGEMENT was not what was advertised. Paid for extra flowers. Were delivered late. 10% discount promised was not applied.The photo advertised WAS not even close to the flowers DELIVERED. The vase was filled with greens & not many flowers. Charged $10.00 for extra flowers. Must...

Rita's Florist / same day flower delivery

Aug 15, 2018

I fell for this scam and am so upset about it. 70 dollars for an upgrade and same day delivery for a birthday present. They never showed despite the website saying they were delivered. I made several attempts to contact the company two different ways with no response or explaination. Now I...

Rita's Florist / delivery failure

Aug 10, 2018

I placed an order for my sisters birthday online with Astor Flowers. Your company Rita's Florist sent me a confirmation on 8/8/2018. I scheduled delivery for 8/9/2018. I am extremely disappointed in your service as the order was not delivered or message left on her door if any attempt wa...

Rita's Florist / horrible service

Feb 14, 2018

As I was unable to be with my family while traveling abroad, I had to make a last minute decision to order flowers for my twin daughters on Valentine's Day this year. I ordered flowers from Ritas Florist, who confirmed my order. I provided multiple contact details (email, two phone number...

Rita's Florist / online florist

Jul 18, 2017

My husband paid 86.00 for "same day delivery" of some sunflowers for our anniversary on June 27. The flowers didn't come same day..OR any other day! In fact two days later he received a basic strange email that says " Your order is being refunded.".. No explanation...