Menu
Write a review
File a complaint
Dunkin' Donuts

Dunkin' Donuts review: harrasment of employees and bad bagles and donuts ( 2 comments)

K
Author of the review
12:26 pm UTC
Verified customer This complaint was posted by a verified customer. Learn more

This dd was great when the manager "wendy" worked there, now they have this nasty, dirty, manager who literally harrasses an employee named "joel santiago". The same day this woman came in to work for the first time on that site, she became a total dog to him for no apparent reason calling him a bum, a person who knows nothing and can't do anything right. Yet this one person trained within 3 days of training when it was supposed to be for 1-2 weeks, from what other employees have stated, he was the first to complete that training in the shortest amount of time and has done everything in at store on the books. Clients never gave a complaint, including myself, I and a few clients simply ask for him and when he is not there, we tend to leave, why? Because he does a great job at work. This woman yells and threatens to fire him, a man with two children to take care of. I personally saw with my own eyes and ears this woman literally screaming at the top of her lungs at joel, thus the employee had enough of it and lashed out with words to her. She told him to leave after he went to the back to clean the area and she told him that she would call the cops if he didnt leave. This woman even argued with him because he threw away old, moldy donuts and bagels in the trash, to which she stated were [quote] "still good, why the # are you trying to throw them away!" he told her they were old and moldy and she lashed at him with insults and threats.

This woman needs to be reported and removed from that site. The employees that also work with joel really can not stand her nasty behavior. She does not tend to the elderly properly and does not give them their senior discounts like they are supposed to. She is disgusting and does nothing for the business but make it worse. Is there any way you can help remove this woman from those premises since there have been complaints about her and the company does nothing about it, even about the harrassments this woman makes to her employees?

Update by Korivus
Apr 20, 2010 8:50 pm UTC

this message is for Irish, you are obviously not reading this correctly. I made it clear that Joel stands up for himself and unlike the other employees, he has the balls to tell her off and put her in her place, so much she had him transfered to the worst locations in the bronx. Baychester DD has a lot of bad rep as well as a lot of crimes, including assault and physical contact. She obviously wanted him to go into a place where harm could be done to him. As for the comment StripedTigress wrote, I have told him already and he will take very much into consideration. Thank you very much.

Update by Korivus
Apr 21, 2010 8:23 am UTC

@Irish, he did not ask me to write this for him, please stop assuming things that are not, I am simply informing people of the injustice and mistreatment of employees and clients from this manager. I made a recent investigation on this manager and it turns out she has two health code violations from other Dunkin Donut sites. Which would explain the loud argument she had with him for throwing old moldy donuts and bagels in the garbage...disgusting to think she wanted to keep them, it was obvious they were bad and very moldy to even keep on the shelf for people to buy and eat.

@Billydude14 LOL, I wish he could but no, she is in fact a girl and I doubt its cuz she is on menapause haha, she acts menstrual all the time with clients and employees, even to the elderly people. Who knows, maybe Joel reminds her of an xBoyfriend she had lol. That Vanessa (manager) is a total ###.

Update by Korivus
Apr 30, 2010 3:05 pm UTC

wow heres an update on the health code violations on this manager, she does not have 2 but 8 health code violations plus it turns out that their filter is poluted...yuck!

Do NOT go to this dunkin donuts!

2 comments
Add a comment
B
B
Billydude15
Scarborough, CA
Send a message
Apr 20, 2010 11:28 pm UTC

What Joel needs to do is go out in the parking lot and settle it with his fists. He could do this if it were a male manager, too bad it was not. Sounds to me the ### manager he is dealing with has menapause, or is having her period.

F
F
FreckleLip
US
Send a message
Jun 18, 2010 12:13 pm UTC

What a nasty being this person is.

More Dunkin' Donuts reviews & complaints

View all Dunkin' Donuts reviews and complaints
  1. Dunkin' Donuts Contacts

  2. Dunkin' Donuts phone numbers
    Click up if you have successfully reached Dunkin' Donuts by calling +1 (800) 447-0013 phone number 0 0 users reported that they have successfully reached Dunkin' Donuts by calling +1 (800) 447-0013 phone number Click down if you have unsuccessfully reached Dunkin' Donuts by calling +1 (800) 447-0013 phone number 0 0 users reported that they have UNsuccessfully reached Dunkin' Donuts by calling +1 (800) 447-0013 phone number
    DD Perks & Mobile App Questions
    Click up if you have successfully reached Dunkin' Donuts by calling +1 (800) 859-5339 phone number 0 0 users reported that they have successfully reached Dunkin' Donuts by calling +1 (800) 859-5339 phone number Click down if you have unsuccessfully reached Dunkin' Donuts by calling +1 (800) 859-5339 phone number 0 0 users reported that they have UNsuccessfully reached Dunkin' Donuts by calling +1 (800) 859-5339 phone number
    Feedback
    Click up if you have successfully reached Dunkin' Donuts by calling +1 (781) 737-5132 phone number 0 0 users reported that they have successfully reached Dunkin' Donuts by calling +1 (781) 737-5132 phone number Click down if you have unsuccessfully reached Dunkin' Donuts by calling +1 (781) 737-5132 phone number 0 0 users reported that they have UNsuccessfully reached Dunkin' Donuts by calling +1 (781) 737-5132 phone number
    Dunkin' Brands
    Click up if you have successfully reached Dunkin' Donuts by calling +1 (781) 737-3000 phone number 0 0 users reported that they have successfully reached Dunkin' Donuts by calling +1 (781) 737-3000 phone number Click down if you have unsuccessfully reached Dunkin' Donuts by calling +1 (781) 737-3000 phone number 0 0 users reported that they have UNsuccessfully reached Dunkin' Donuts by calling +1 (781) 737-3000 phone number
    Headquarters
    More phone numbers
  3. Dunkin' Donuts emails
  4. Dunkin' Donuts address
    130 Royal Street, Canton, Massachusetts, 02021, United States
  5. Dunkin' Donuts social media
  6. Nick
    Checked and verified by Nick This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 16, 2026
  7. View all Dunkin' Donuts contacts
Dunkin' Donuts Category
Dunkin' Donuts is ranked 5 among 122 companies in the Restaurants and Dining category

Most discussed Dunkin' Donuts complaints

Coffee, customer service
2
(opinions to this review)