Dunkin' Donuts

I had a bad experience with dunkin donut pioneer branch general santos, philippines.when my group of classmates decided to study there. Of course we ordered. The store owner ask us if we will stay there for long ? Because according to them there will be other customers who will used our tables and chairs.although that time there are only few customers. They said even if you ordered its not a reason for you to stay there for long.damn what a stupid management do they have. is there such a rule in dunkin donut? That you could not stay for more than 1 hour?instead of telling there customers that they should not stay long. Why not try to add extra chairs and tables so that they can accomodate everyone.i hope you someone reprimand the owner of that store.

I am, as many other customers, very upset that in ulster and dutchess counties, new york, no dunkin donuts have apple fritters any more, just myself I would purchase at least 1-2 apple fritters a day, and no one has an answer, so, now myself and I spread the news to many people to go to starbucks for coffee and APPLE FRITTERS!, I wouled be grateful if you could please bring the apple fritters back to DD, especially in kingston, and Hyde Park NY, I did busineess, what a great loss and gain to starbucks! thank you.

I went to Dunkin ' Donuts in Target at Elmhurst this morning and I bought 2 croissants, toasted with cream cheese and 2 sugar raised donuts. I paid with my debit card, the cashier gave me a receipt in the amount of $5.89. The order number is 72995. But when I checked my bank statement online, I found out that they charged me twice. The other amount is $5.73. Either she did it on purpose or she wasn't paying attention because of the chatting with her co-workers. Hey, with the economy now, every penny counts. She should be reprimanded. What if she did this to every customer? Either the company or her will be rich by now. Either way, what she did was pure irresponsible. I just want my money back. Thank you.

Ridiculous management. First they started charging 60 cents for hot cups..which was later reversed (after they pocketed considerable amount) by the corprate headquarters who told them they couldnt charge. Well now they are refusing the hot cups! We always ask for a hot cup for coolatas..because they keep the beverage cold as well..its an insulator and works for cold beverages as well as hot. Well I was told...rudely..that I could not have a hot cup because they were low on supply.? I asked, so who are you keeping them for? The reply was, condisendingly, from a teenie bopper, " for HOT Coffee..they are HOT CUPS"..
I replied..ok I will be callimg corprate, she asked if I would like to talk to her manager, I said No, because your manager also tried to charge 60 cents for them..she said ya, but we couldnt do that. I said thats why I will complain to corprate...I doubt they will be happy that now you are designating who can have a hot cup. I mean really..give me a break. I paid ten dollars for 4 coffees, if I want a stupid styrofoam cup to keep it cold...what a stupid business decision. There is another dunkin Donuts down the street under different management and better yet a Honey Dew 2 blocks away.

My name is peter william. Last week i went to the dunkin donut which is located in manchester expy. columbus- Georgia. In that dunkin employees are stupids, idiots, because customer service is not good. that dunkin's manager is not good. he dont know how to handle that dunkin. i went to that store and them service was bad so i ran away from that store. I will recommanded to other people that dont go this dunkin donuts. i want to tell his owner that you are going to lose atleast $100.00 per week. This is my order which is you are going to lose:- 10 box joe, 10 to 15dz donuts, 25 to 30 sandwichs. and other requirements are munchkins, might be 300, because we are doing party every week. owner is losing his business. I'll never go this dunkin in my life.

I am an employee of dunkin donuts the manager Rafeal is very rude he does not know how to talk with the customers or with the employees he keeps racial decrimination among the employees, he abuses the employees every now and then. The customer are also complaining about the behaviour and the employees too.

They never, and I mean never have doughnuts made after morning. They are 24 hrs and are so lazy they cannot make doughnuts and only sell the dried up ones from that morning. Many, many times I have gone through around 3 or 4 pm and they have only plain ect. also they shut down the coolatta machine to be cleaned during the mid day and do not run it again!Shut them down, do something, they are the only doughnut shop left around and they do not deserve to be operating this way.

Come on.

Im currently employed at a dunkin donuts owed by Ray messier, to make a long story short i worked at dunkin donuts 6 years... one with Ray he has a genreal manager ED Amaral he is the most disrespectful boss i have ever had... he yells and swears at you, talks down to you, yells at you in front of customers, locks up your personal items for months at a time and wont give it back... I have never been treated like this by no one... its just not me its all my co workers as well the he does it to even my boss... someone please help cause the owners dont do nothing to help...thanks for your time...

Address for corporate
Bedford st, Bridgewater ma 02324

I go to the ware, ma dunkin. I asked for a senior discount on a thursday and they told me that the discount is only on tuesday? No where else is this.

I went to the mobil dunkin in holden, ma. I asked for two ice coffee with no ice and senior discount. The lady said that I could not get a senior discount, because I had no ice in the ice coffee? No where else has this happend. Is each store not for the consumer anymore? Will not go there anymore and am being turned off. I have always been a dunkin customer.

I have been to many Dunkin Donuts over the years but never have I been to one as poorly run and dirty as the one on SR 54 in New Port Richey Fl I think the address was 7635. The employees were not helpful, there was garbage and food all over the floor, every table was dirty and even the ice cream on the baskin robbins part was gross and contaminated looking. The raspberry ice cream actually had an ice cube dropped in the top of it that looked like it fell out of a latte of some kind. It was brown. I waited for a while for help while 8 employees were working, was ignored and finally left. The place where sandwiches were being prepared was covered in many seeds from bagels. I watched a girl prepare a flatbread right on top of the seeds. Are you aware people have allergies to some of these seeds? I personally think Dunkin Donuts is the best coffee ever but would never recommend any one to go to this store again. Filthy and poorly run. Someone needs to retrain these employees.

When you buy gift cards there watch out! They give you a receipt and a card but they do not give you the card that is acticated. Instead, they take your money and give you a card that is not activated. I have the receipt given and the card and the last number is off by one digit.

I was wrongfully terminated from dunkin dounts on broadway. I have been working for dunkin dounts for about 3 months. I have been late twice, and have been written up once prier to my termination. A customer call and complainted that she didnt recive her complete order. I was on drivethru cash, and cashed her out and gave her coffee. When seeing if her food was ready she grove off without reciving the rest of her oder. She clames that I was clowning around and thats why she didnt get the rest of her order. This was untrue because I even stood outside to maybe see if one of my co-workers might have pulled her up.in trying effort to complete her order. One co-worker was sent home and I recived a write up. I finished the rest of my shift and went home. Upon the next day I was called by the manager at 9 in the morning and was told that I had to be let go. I belivie that this was unfair and that proper procceders was not followed. I would have liked to see the tapes. I would have liked to have been called into the main office and asked my side of the story. None of that was done.

I was in Dunkin Donuts on January 10, 2010 and I always drink my coffee and tea with a straw and so does my husband and daughter. All three of us had a horrible taste in our tea. We asked each other does this taste funny and we all replied yes. It tasted like lacquer. When we took the straw out of the tea and replaced it with one of our straws the tea tasted fine.

Where are these straws coming from and are they based with lead paint. They are orange with a stripe. They must have some sort of coloring in them to be orange.

I have been work in this Dunkin Donuts for last 1 and half year. This franchisee is owned by Indian.

As known to me, they have been hiring illegal immigrants (one with Social Security) for last 5 years. Even now, few of them are working here, with out social security.

My question is, I have heard that Dunkin Donuts' have a program called "Basic Pilot Program" to make sure no franchisee hires illigal workers. But it seems like a to-look-good rumor.

If Dunkin Donuts are strictly following the Basic Pilot Program, What action will they take to those franchisee hiring workers without social security ?

I live in jeddah, saudi arabia. And every friday afternoon I visit the tahliya branch for donuts. Its very strange that every time I go there for glazed donuts they are always out of glazed because they only make one tray of glazed in the morning and maybe another in the afternoon, at least this is my understanding. And to my surprise that glazed is available at krispy kreme at any given time of the day. Also, by the way kk is gaining ground and they are every where. So please do something about this. I want to go to my favorite donut shop, dunkin donuts, and find glazed donuts at all times.