Dubai Firstcredit card fraud

K Nov 14, 2018 Review updated:

0 Votes
Hi I have also faced same issue with my DIB Credit card today. Suddenly 4 transactions with in a span of 4 minutes early in the morning at 1.00 am deductions started happening in my credit card account. I received 4 messages of deduction worth 9000 AED.

Message reads.. "POS Purchase of 2, 110 on Credit Card No. XXXX on ... from Etc IVR 142."

Please help anybody has any clue in this regards.

Responses

  • Ho
    Honesty Von Jan 07, 2019
    This comment was posted by
    a verified customer
    Verified customer

    Dubai First credit card marketing tactic to get customers, telling no annual fee or free for life but later on you will see annual fee for 400 dirhams, so please be careful don't ever use this bank. Please check all the statement as there might additional charges as well. Make sure to read your contract and be sure to what your signing for, don't just trust the agent as they might just get some customers targets. Raised complaint but customer service close but no any action done.

    0 Votes

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions