Dubai Firstcredit card - dissatisfied with the customer care

A Sep 02, 2018

I had requested to reissue my card as it is in a blocked state at the moment. The customer care had new new requirements each time I followed up, finally when everything was fulfilled then there is no reply, no update. Their call centre is hopeless, they can do only postman job- just taking our message and pass it on to their so called concerned department. What kind of a customer service is this? Really dissatisfied!!

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