Trend Micro’s earns a 3.0-star rating from 0 reviews and 136 complaints, showing that the majority of cybersecurity users are somewhat satisfied with protection software.
- All
- Reviews only
- Complaints only
- Resolved
- Unresolved
- Replied by the business
- Unreplied
- With attachments
money taken out of my account
Money in the amount of $80.95 was taken out of my checking account on 2/22.17. I would like to know what this if for. I have not made any kind of purchase through your company. This is an unathurized payment that I do not know what it is. I don't what company this is. I don't know what it is that I have supposedly purchased. Please contact me as soon as possible.
Christine M. Tubra
503.913.2854
What else do you want me to say. Please call me
call me ASAP.
unauthorized charge on my credit card
I cancelled trend micro a few years ago AND this is a new computer that doesn't even have your program. Please refund the credit card charge.
12.28.16 $35.95 Even if you did not turn off the automatic renewal I have not had this charge on this computer until now. Someone is mis using information.
Thank you,
Eileen Kadlec
PS I do not live in the US at present
karan #120
Today I called customer service and spoke to Karan #120. I am having problems downloading your premium security multi device protection. I was on the phone for an hour and 9 minutes to be exact. The problem never got solved. I was told I had to purchase network firewall! For the amount of $500.00! I am terribly upset with your employee! I would like my money back or an upgrade! Please respond soonest possible so that we may resolve this issue. Thank you, Sylvia Gonzalez
I am very disappointed at the result of my complaint. The c/s rep was very rude and has very poor c/s skills. I will never purchase another product from Trend Micro and I will recommend others not to as well. I express very firmly that you get better c/s reps for your company, if not you will defininetly lose more customers. With over 20 years experience myself as a customer service representative. I would of got fired or fired whom ever is not doing ones job correctly. Thank You for nothing! S. Gonzalez
unauthorized billing
If you are reading this, it is likely that your personal information, including a credit card number, have been hacked. The only effective things at this point are to call your credit card company and block all future charges from Trend Micro. No matter the inconvenience, request a new credit card number. YES - You most likely need a new card number !
If you only can prevent future charges to your account, you are likely doing well. Any refunds will likely depend on your credit card company and your credit rating with that company.
With regard to Trend Micro, there are many places to complain but few that can help. If your credit card company refuses to block future charges, complaints about them are fairly effective if made to the Treasury Department's Office of the Comptroller of the Currency. Local and State Banks may require some State agency for complaints.
Put your energy where it will be effective. Read the complaints below. Recognize that you are already in trouble and do anything to stop the flow
of money from you to Trend Micro. Worry about refunds later. There appears to be little recourse on this. Stay focused on stopping the crime against you. I wish I had better news on this.
unauthorized credit card change
We discontinued our service with them last year. then in Dec. billing came out for new year, it is on my American express bill again. This was not authorized. We already have a new virus protector. We need help with this. We are being charged 38.47. Thanks David and Vicky
unsure???
To whom it may concern. This company took an unauthorized amount of money from my account ($80.95). I did not authorize this to be taken out. So I would appreciate the money returned to my account or I will be forced to get my attorney involved as i'm in bankruptcy.
My email is [protected]@yahoo.com will be waiting for confirmation of the money returned to my account. Thank you.
Was charged three time two times for the same service and alwayse without my permission
My name is Aleksandr Lagutin. My email: lagutin.[protected]@yahoo.com. I found that I was charged twice for the same service - one time 09.01.2014 $71.95 credit card ending 8877 and 08.04.2014 $61.95 credit card ending 2528. I send request to return the money back but didn't get any respond. This year I was charged 80.95credit card ending 2528 without my permission. Is it possible that somebody will respond or this company don't care about it reputation and customers? Please return my money.
unauthorized charge on credit card
I was charged for an unauthorized anti Dri*Trend Micro which I never ordered or received. Please credit my charge card as soon as possible. I had contacted, by phone, case #1-1-[protected] and was referred to another case # [protected] on December 3rd and was not satisified with the results and am asking you to please remove the charge from my credit card now.
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized charge to cc
I have been trying to get these charges of $38.47 x 4, (Years which I can prove I have been charged for nothing) removed from my credit card. The computer that software was installed in has since been destroyed basically because of the problem of which started with continually recieving pop-up boxes stating that my anti-virus software license had expired. However when I tried to get removed from my credit card they would not remove unless I wrote the dri*trend to credit my card this can't be done since because no billing was received except when I get charged on my credit card every (6) year on my december credit card statement.. Where do I go to get this charge removed as soon as possible. Any assistance would be appreciated.
The complaint has been investigated and resolved to the customer’s satisfaction.
I did not use my credit card for any item on the first of July and I don't know what this could be for. This charge is unauthorized for the amount of $44.95. Please let me know what the charge was for. I have no other information other than our credit card bill. Please reimburse me for these charges.
On 2/05/10 I was charged with $44.95 on my Visa bill. I did not authorize this charge and do not have Trend. Please tell me how I can have this charge reversed.
I HAVE A CHARGE ON MY CREDIT CARD OF $44.95 FROM DRI* TREND MICRO ORDERFIND.COM MN. I DID NOT ORDER THIS AND WANT THE CHARGE REMOVED FROM MY CREDIT CARD IMMEADIATELY..
My credit card was charged $69.95 and $7.99 on 08/24/09 the day I cancelled the card
I did not order this how do I get my money back! I cant even find a phone number to call to talk to a person to fox this
unauthorized renewal
My daughter's Visa card was billed for 35.99 - an unauthorized charge for software. What I find really unusual is that a) we never used her card to purchase the laptop nor the antivirus originally, b) we NEVER authorize automatic renewals for anything, and c) there was no request for a renewal. We had purchased the machine from Future Shop and they were able to provide a local number (lucky) for Trend...from there we were transferred to the call center (Philippines of course, so language was a challenge) but we did get the charge reversed (we shall see) and the automatic billing cancelled. The amount of information they ask for made me nervous (email addresses, street addresses, phone number) so I would give them only part of the info they requested (if they are verifying a phone number for example, give them just the last four digits). Toll free number for cancellations is [protected] and select option 2 (this was done by the girl that transfered me from the local number).
The complaint has been investigated and resolved to the customer’s satisfaction.
refund
Case number 1-1-[protected]
Refund no. [protected]
On the 27th jun, an amount of sgd79.63 was charged to my card from "digital river int luxembourg lu" is what it says on my statement for an auto renewal from trend micro. I have contacted trend micro and demand for a full refund and according to their customer support team that the money will be credit back to my bank within 7 days and as of today is already more than 7 days and I did not see the money. Been calling trend micro and different people telling me different thing. Last conversation was today, 10th jul with patrick and according to him was, I have to wait for another 5 to 7 working days and this is unacceptable. Is a very small amount of money and I don't understand why digital river took such a long period of time to return me my money. This is outrageous. Here, I demand for the money to be credited back to my bank by today otherwise I will have to get my lawyer to speak to them.
My email [protected]@gmail.com
Thank you.
Kelly koh
The complaint has been investigated and resolved to the customer’s satisfaction.
unauthorized charge on my credit
Hello dear sir/ madam
I received a charge on my credit card for $ 36.96 on 04/29/2014 from dri*trend micro minnetonka mn
For this period of time I haven't make any purchase nor did I outhorise any company to renew any of the subscription.
I'm using trend micro™ titanium™ antivirus+ 2014 but this is completely different service, still I haven't renew it, it expired on
05/05/2015 year. Please help me to eliminate that charge on my credit card because it completely unfounded and wrong.
Thank you in advance
Izabella grinblat
The complaint has been investigated and resolved to the customer’s satisfaction.
I received a charge on my credit card for $ 49.95 on 03/01/2013; I have not even heard of this company or product. I would like credit for this transaction. How did they even get my credit card information?
Had a notification of a Levono software update and in the process mistakingly renewed a subscribtion with DRI Trend Micro that I did not want and was charged $76.90 on my credit card. Please refund the $76.90. Thank you.
I have a charge of on July 9 for $71.95 on my credit card. I no longer use or need this service nor did I authorize any renewals . I need this amount credited back to my card immediately!
I did not authorize this charge. Take it off my credit card!
credit card charge
I ordered antivirus software 2 years ago and never used this notebook. 2 years later they automatically charged me $34.95. I could not contact them easily. Did a lot of internet search and found a phone number. 2 months later they send me an email evey other day saying I must contact them within 48 hours or they will close complaint. Credit card says try to deal with them. IWILL NEVER BUY MICRO DRI TREND ANTIVIRUS SOFTWARE AGAIN. NEVER HAD THIS PROBLEM WITH MCAFEE!
The complaint has been investigated and resolved to the customer’s satisfaction.
I am billed twice by DRI TREND MICRO 8/21 & 8/22 for 35.95 each time. I did not authorized this . Would like it applyed back to my credit card account.
There is a charge of 38.83 on my bank account and i did not order anything or authorize the deduction. The amount was deducted on 3/02/2012 ref # [protected] this is the second time I've written I would like a response as soon as possible with a refund. Thank You in advanced. my email address is wlkitson568@yahoo.com
They made an unauthorized charge to my card. It is a card that i never use and didn't give anyone permission to use it. I had a call [protected] information about my system. The transaction number is - - 24692161142000718155742. I want a full refund applied back to this card. I am contacting the card company and telling them that i am disputing this charge also so they will release me from any late fees.
I was charged for an new contract from Trend Micro unauthorized.
I do not even have the computer that they were supposed to be protecting for over a year. They asked me to authorize an update but I refused to. So they just took it out my checking account on June 8, 2011 for the figure of $44.95. I have no way of contacting them.
I have ordered f0ur items from you. Two each were identical. I have not used any of them because I need from verbal help. Once the information showed up on my MasterCard bill - I was unable to reach you. I would like to cancel all of the orders since I am unable to TALK to you. Please call and confirm that you have cancelled all orders. Thank you!
We received our mothly statement showing a $35.95 charge for Trend Micro, which I can only assume is for software protection on our computer. The problem is we puchased and install Trend Micro's Titanium software in April of last year. So I am to believe this must be an automatic renewal, right? Wrong, my expiration date of the program is still 4/30/2011. Any ideas besides calling the credit card company, which will happen?
They are taking forever on the phone to reverse the charges for support I didn't ask for or receive. They told me that all of their Auto Renewals go through Digital River out of Minneapolis, the local # for Digital River is [protected]. I am making Trend Micro work on my refund, hoping not to have to make a call to Digital River.
11.24.10 @ 12:21 PM
I want money put back into my account ASAP. You took $62.95 on 11/08/10, out of account with out my knowledge or permission. IF this does not happen I will file FRAUDULENT charges against you. You were not authorized to remove any funds from my account. I DO NOT have your product nor do I want it.
Contact me through email at richardspa@health.missouri.edu
I was billed on my debit card by Dri Trend Micro for a product I never purchased. Other need to be aware. My bank is currently disputing this charge.
I renewed my antivirus software but did not receive the download to apply it. There were two charges applied to my credit card by DRI TREND MICRO. One for $59.95 and another for $6.95.
I did receive numerous E-mails from the company telling me my subscription was out of date. I could not find a phone number for them. I tried to E-mail and they wanted to charge an additional fee to help me and answer my questions. HELP!
charged without request
Trend micro did not protect my computer from a virus. I removed this product from my computer in the fall of 2012, and did not request a renewal but was charged $44.95 on 5/18/13. I am unable to locate a phone number to talk with this company and request that they reimburse me the $44.95 and never charge my card again.
I keep getting billed for this annually and have not asked. They charge my credit card with a $76.45 bill.
unauthorized credit charge
On 4/12/13 I received a charge on my card for $44.95. I contacted my bank, but as they have not gotten back to me, I decided to check online for similar charges. Seems this happens A LOT.
I downloaded a free trial of trend micro titanium for my PC, - a 30 day free trial. This trial expires on 4/29/13. I did not "buy now" or authorize the payment to this company for the 44.95.
Based upon other stories on this site, I get the feeling that these charges are made first to "test" if people question it. If not, another charge is made. I noticed.
I want my full amount refunded. YESTERDAY.
Seeing as though this is a large enough problem for the first 5 pages on Google are dedicated to it. . ..I want my account refunded the FULL amount.
The complaint has been investigated and resolved to the customer’s satisfaction.
customer service
On March 26th, 2013 I contacted Trend Micro as my computer was stating Virus Protection not found. After spending 15 minutes trouble shooting with customer service my problem was still un resolved. The customer service person stated the virus was protection was working but he she was unsure why the computer was stating virus software not found. I requested someone at a higher level where I was told I would need to speak to a Level 2 technicican but it would take time to gwt approval. I explained ot her that this appears to be a relatively simple issue and therefore I could not understand why it has not been resolved. In addition, due to prior experience with Trend I knew the hold time would be astronomical and I could not wait so I hung up. I called back this evening and again was told I need a Level 2 tech and permission would be needed. As I writer this note i am on hold waiting. The customer service is poor. The system is poor. No one should need to wait on hold over 10 minutes to first get approval. As I said I have had an issue in the past and between the "approval wait time" and resolution after speaking with the Level 2 tech it turned out to be a 3 hour, yes 3 hour ordeal.
The complaint has been investigated and resolved to the customer’s satisfaction.
=== THEFT ALERT ====
*** Alert Alert *** www.callboxinc.com and telematechs. Ian Tumbos aka Matthew Spencer and Sandra Williams Scammers ***
Ian Tumbos aka Matthew Spencer and Sandra Williams used to work for Callbox aka www.callboxinc.com. Ian Tumbos aka Matthew Spencer and Sandra Williams stole many clients from Callbox aka www.callboxinc.com and they took them to the FAKE company called telematechs.
++++ Ian Tumbos aka Matthew Spencer and Sandra Williams address and phone number:
Guzman Street
Mandurriao Iloilo City
Philippines.
Phone number: +[protected].
+++++ To Contact Callbox www.callboxinc.com:
4924 Balboa Blvd., #353
Encino, CA 91316
1 888.810.7464 Toll free
1 310.439.5814 Direct line
1 310.862.6762 Fax
unauthorized charges
No one at this LAW FIRM authorized these charges of $71.95 on our office Capital One credit card. These charges need to be ALL reimbursed to avoid further court action. Charges occured on 10/31/12 and 12/15/12 in the amount of $71.95. And on 10/31/11 and 12/15/11 in the amount of $62.95. We will take the necessary steps to get this resolved. Call the number provided to discuss this further.
I WAS CHARGED 39.95 ON MY FEB. VISA ACCOUNT FROM A COMPANY (OR WHAT EVER IT IS).CALLED DRI*TREND MICRO. MY BANK TELLS ME THAY MABY SOMEONE MADE THE CHARGE FROM MY COMPUTER.NO ONE HAS ACCESS TO MY COMPUTER OTHER THAN MYSELF.I CERTANILLY DID NOT MAKE THIS TRANSACTION (POSTED DATE DECEMBER 30)AS I WAS IN THE HOSPITAL ON THAT DATE HAVING SURGERY.I HAVE DISPUTED THIS CHARGE AND CANCELED MY VISA ACCOUNT BECAUSE MY BANK INFORMED ME THEY INTEND TO CHARGE MY ACCOUNT AGAIN.WHAT A MESS! PLEASE EVERY CHECK YOUR CHARGE STATEMENTS CAREFULLY.THERE ARE A LOT OF CROOKS OUT THERE!9
I did not authorize trend micro to charge my credit card . I have had MaCafee For my internet online security for over a year now.
I received a charge for $44.95 plus a late fee of $15.00 plus.75 for interest on my credit card. I urge you to refund $60.70 immediately.
Dennis Miller
djmelm@comcast.net
[protected]
I have 2 unauthorized charges on my credit card dated 6-4-10 for $7.95 and $39.95.
Please credit my account immediately!
Thank You!
malicious slander about my website
This company has taken it upon themselves to announce in writing when going to our website that: "Trend Micro has confirmed that this website can transmit malicious software or has been involved in online scams or fraud". We are not guilty of anything of the such. I just contacted their corporate headquarters in California and cannot TALK TO A PERSON to find out #1 WHERE this information came from; #2 what gives them the RIGHT to post this false information about ones' business website; and #3 under WHAT verification system do they use before posting this malicious information on the web! Do you know what I was told? to give them my email and they would send an email and I can email them the information.. that there is NO OE there i can personally talk to. What a bunch of CRAP. I WILL IMMEDIATELY BE UNINSTALLING THIS VIRUS protection from my computer and would suggest you do the same and no longer do business with such an UNETHICAL COMPANY!...
The complaint has been investigated and resolved to the customer’s satisfaction.
My Debit card was charged $77.94 on 10/31/08 at 17:56 and another $77.94 at 19:39. I don't know who this company is or how they got my debit card number!
I was advised that my virus protection had run out and I could renew at that time. I did that, and printed the invoice. When my credit card statement came in, I saw I was charged twice for Trend Micro and neither of the charges was the same as on my invoice. I will gladly pay the proper cost, but in the meantime, I would like the improper charges dropped from my credit card. Thank you.
I did not renew or order this
Please refund $ 62.96 charged on [protected] immediatly.
Shame on you for ruining your good reputation.
Karin Trevena
I renewed my annual subscription to Trend Micro recently. When I received my credit card statement I found that I was charged a extra $67.20. I would like to have my credit card refunded for that amount.
trend micro charged my credit card 71.95 for a security scan program i did not order or aurthorize. they have agreeded to refund the money within 5 to 7 business days i will post more in 5 to 7 business days but this is credit card fraud and i will contact the secret service and file charges. If anyone is interrested in a live contact number to the sales dept here is one i used . [protected] good luck
We have received 2 charges on our credit card for dri*trend micro orderfind.com mn on 10/5 and 10/6 both for $62.95. We do not use this software anymore. Unless you can show that this was indeed a legitimate charge from our company I want these charges credited immediately and notification sent to my e-mail that this has been done.
Tammy Wondzell
Circle Plumbing and Heating
payables@circleplumbingandheating.com
I was billed $35.95 for annual Trend Micro - auto bill on my credit card. Billing date was 8/19/2011.
The computer that this service was billed for is no longer in use so I did not receive acknowledgment of the billing and was not able to dispute the billing.
I would like this charge to be removed from my credit card charge.
have sent in complaint and have heard zilch from you. my computer has no protection from this company, even though I'vc paid and it has been deducted from checking acct. Trend Micro has not enabled this software, keep getting pop ups stating service has expired. Want money back or service turnrd on.
Mary Walters
[protected]
mfwalters1021@hotmail.com
I was notified by Card Services that I had a charge of $62.95 on a credit card.
Was asked if I had made this purchase or was it a fraudulant purchase? I did not authorize this purchase from Trend Mrico. Last year I purchased virus protection from them. I have purchased another brand this year. If they have automaticlly re-newed this product, I wish to have that stopped.
Sincerely
Carol Mraz
My security software was about to expire, so I ordered it for another year. It is the PC Cillan anti virus software from Trend Micro. They sent me a confirmation but when I tried to follow the directions to update the program there was a missing number and I could not navigate the web site. There is no phone number to call or no contact site. Help. My compter is unprotected.
unauthorized bill
I got notice from my credit card company that I was charged of late fees. I am surprised because I don't use this card anymore, only to find out that DRI*Trend Micro charged me of its anti-virus software! I continually receiving pop-up boxes stating that my software license had expired and that I need to renew as soon as possible. I emailed back stating that I recently purchased a Trend Micro "complete" software from Officemax and it will take years before they will renew the software. I want DRI*Trend Micro orderfind.com MN to credit back my money and its late fee charges to my credit card! The formal complaint will follow.
The complaint has been investigated and resolved to the customer’s satisfaction.
I was charged $38.47 on my cedit card for something I never purchased and would like to be refunded from DRI*TREND MICRO.
Hi, I just looked at my bank statement and was confused when I saw a charge on my account for DRI*TREND MICRO. I did not purchase DRI*TREND MICRO and I want it removed immediately. I do not have any such software or even similar software on my computer. If it is not removed I will consult my bank and let them fight the issue.
I did not order this product. This is a new credit card and I have not ordered previously with this card for any such product. I was charged $62.95 and I would like it returned asap.
01-27-2011 DBT PURCHASE ON 01/25 @ 07:10 / DRI*TREND MICRO DRI*TREND MICRO ORDERFIND.COM MN CARD NBR: -2834
kristi_risk@sbcglobal.net
My credit card was charged for a service that I did not order. I was not notified of the charge either by e-mail or other notification. My credit card company has been notified and a dispute filed. I do not want any further activity from DRI*TREND MICRO to be charged to me. Neither myself nor my credit card co. were provided with a contact number to correct this.
I have had a monthly charge of $12.95 charged to my Visa card and do not know what this charge if for.
Could you please advise ASAP what this charge is for.
I would appreciate a prompt reply.
My name is Karen Lockwood, if you need more details please contact me ASAP.
Kind regards
Karen Lockwood
[protected] my virus protection expired, a popup came offering several types of virus protection. I ordered what i though was legitimate service which I have not recieved and don't know were to retrieve the service, that's if there is a DRI*TREND MICRO, two debit card withdrawal one for 73.90 and a second debit 6.95. I would like my money refunded.
Received an Activity report on a Citizens Bank Credit Card that has been Closed due to inactivity. Transaction Date [protected] Reference Number 55131580047400680153958. this was assigned to G. Marianne Dow on a credit card [protected] that was closed.
Please advise... e-mail address MaMar5678@aol.com
I purchased your protection for my Computer on Feb 5, 2010 for $49.95. I received my Statement and I am charged for 3 $49.95's. I do not have $268.97 for this and if not paid in full I will have interest, which I cannot have. Please give this your quickest attention as it is due by March 20th. A new customer Ava Ruthstrom
I could not go on the internet after. I had to pay $150.00 tofix and cancel your DRI*TREND MICRO program Please contact me ASAP. POS Purchase # 0004968 total refund is $26.90. this complant will be posted to all my triends and family on facebook by the end of the week if I donn't here back Thank you, Dawn & David Plunkett
I have a charge to my credit card that I have not received any product and do not recall making any purchases to this company. Could you please discontinue these charges and credit my credit card. One charge is for $6.95 and the other is for $39.95 for DRI*Trend Micro orderfind.com MN. This is what shows up on my credit card and Reference Numbers are: 1. MT091900105000010132179 and 2. MT091900105000010132180.
trend micro spam investigation team
My IP has been blocked by Trend Micro Inc and they refuse to provide contact information in the form of MD's name telephone number and address so that I can formally complain about their actions. They say that they have recieved Spam from the IP address but will not provide evidence. They refuse to bahave like a professional or legitimate company and all communication comes from Priscilla Pareja Spam Investigations Team Trend Micro Inc.. There is no way of knowing in which country these communications originate. Is this a legitimate company and if so can anything be done to force the company to bahave in a legitimate and professional manner and to communicate properly with anyone that is affected by its activities. Is there a recourse to law to seek compensation and to bring this company to account for its actions?
The complaint has been investigated and resolved to the customer’s satisfaction.
Your IP has been blocked from what? Did they add your IP to an anti phishing list or something like that because they claim you were spamming or did they block your IP from emailing them specifically? You have to be a lot more specific about what's going on mate.
Overview of Trend Micro complaint handling
-
Trend Micro Contacts
-
Trend Micro phone numbers+1 (888) 762-8736+1 (888) 762-8736Click up if you have successfully reached Trend Micro by calling +1 (888) 762-8736 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (888) 762-8736 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (888) 762-8736 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (888) 762-8736 phone numberUnited States1800 642 4211800 642 421Click up if you have successfully reached Trend Micro by calling 1800 642 421 phone number 0 0 users reported that they have successfully reached Trend Micro by calling 1800 642 421 phone number Click down if you have unsuccessfully reached Trend Micro by calling 1800 642 421 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling 1800 642 421 phone numberAustralia1800 182 2881800 182 288Click up if you have successfully reached Trend Micro by calling 1800 182 288 phone number 0 0 users reported that they have successfully reached Trend Micro by calling 1800 182 288 phone number Click down if you have unsuccessfully reached Trend Micro by calling 1800 182 288 phone number 2 2 users reported that they have UNsuccessfully reached Trend Micro by calling 1800 182 288 phone numberMalaysia+1 (800) 888-6868+1 (800) 888-6868Click up if you have successfully reached Trend Micro by calling +1 (800) 888-6868 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (800) 888-6868 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (800) 888-6868 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (800) 888-6868 phone numberSingapore+1 (817) 569-8900+1 (817) 569-8900Click up if you have successfully reached Trend Micro by calling +1 (817) 569-8900 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (817) 569-8900 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (817) 569-8900 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (817) 569-8900 phone number+1 (613) 599-4505+1 (613) 599-4505Click up if you have successfully reached Trend Micro by calling +1 (613) 599-4505 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +1 (613) 599-4505 phone number Click down if you have unsuccessfully reached Trend Micro by calling +1 (613) 599-4505 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +1 (613) 599-4505 phone numberCanada+64 800 003 911+64 800 003 911Click up if you have successfully reached Trend Micro by calling +64 800 003 911 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +64 800 003 911 phone number Click down if you have unsuccessfully reached Trend Micro by calling +64 800 003 911 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +64 800 003 911 phone numberNew Zealand+44 203 549 3300+44 203 549 3300Click up if you have successfully reached Trend Micro by calling +44 203 549 3300 phone number 1 1 users reported that they have successfully reached Trend Micro by calling +44 203 549 3300 phone number Click down if you have unsuccessfully reached Trend Micro by calling +44 203 549 3300 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +44 203 549 3300 phone number100%Confidence scoreUnited Kingdom+353 217 307 300+353 217 307 300Click up if you have successfully reached Trend Micro by calling +353 217 307 300 phone number 1 1 users reported that they have successfully reached Trend Micro by calling +353 217 307 300 phone number Click down if you have unsuccessfully reached Trend Micro by calling +353 217 307 300 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +353 217 307 300 phone number100%Confidence scoreIreland+32 15 281 480+32 15 281 480Click up if you have successfully reached Trend Micro by calling +32 15 281 480 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +32 15 281 480 phone number Click down if you have unsuccessfully reached Trend Micro by calling +32 15 281 480 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +32 15 281 480 phone numberBelgium & Luxembourg+45 43 398 005+45 43 398 005Click up if you have successfully reached Trend Micro by calling +45 43 398 005 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +45 43 398 005 phone number Click down if you have unsuccessfully reached Trend Micro by calling +45 43 398 005 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +45 43 398 005 phone numberDenmark+358 401 880 500+358 401 880 500Click up if you have successfully reached Trend Micro by calling +358 401 880 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +358 401 880 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +358 401 880 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +358 401 880 500 phone numberFinland+33 176 686 500+33 176 686 500Click up if you have successfully reached Trend Micro by calling +33 176 686 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +33 176 686 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +33 176 686 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +33 176 686 500 phone numberFrance+49 811 8899 0700+49 811 8899 0700Click up if you have successfully reached Trend Micro by calling +49 811 8899 0700 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +49 811 8899 0700 phone number Click down if you have unsuccessfully reached Trend Micro by calling +49 811 8899 0700 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +49 811 8899 0700 phone numberGermany & Austria+39 292 5931+39 292 5931Click up if you have successfully reached Trend Micro by calling +39 292 5931 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +39 292 5931 phone number Click down if you have unsuccessfully reached Trend Micro by calling +39 292 5931 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +39 292 5931 phone numberItaly+31 202 182 270+31 202 182 270Click up if you have successfully reached Trend Micro by calling +31 202 182 270 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +31 202 182 270 phone number Click down if you have unsuccessfully reached Trend Micro by calling +31 202 182 270 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +31 202 182 270 phone numberNetherlands+47 22 128 500+47 22 128 500Click up if you have successfully reached Trend Micro by calling +47 22 128 500 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +47 22 128 500 phone number Click down if you have unsuccessfully reached Trend Micro by calling +47 22 128 500 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +47 22 128 500 phone numberNorway+48 224 863 450+48 224 863 450Click up if you have successfully reached Trend Micro by calling +48 224 863 450 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +48 224 863 450 phone number Click down if you have unsuccessfully reached Trend Micro by calling +48 224 863 450 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +48 224 863 450 phone numberPoland+7 495 252 3380+7 495 252 3380Click up if you have successfully reached Trend Micro by calling +7 495 252 3380 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +7 495 252 3380 phone number Click down if you have unsuccessfully reached Trend Micro by calling +7 495 252 3380 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +7 495 252 3380 phone numberRussia+34 913 697 030+34 913 697 030Click up if you have successfully reached Trend Micro by calling +34 913 697 030 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +34 913 697 030 phone number Click down if you have unsuccessfully reached Trend Micro by calling +34 913 697 030 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +34 913 697 030 phone numberSpain+46 84 441 601+46 84 441 601Click up if you have successfully reached Trend Micro by calling +46 84 441 601 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +46 84 441 601 phone number Click down if you have unsuccessfully reached Trend Micro by calling +46 84 441 601 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +46 84 441 601 phone numberSweden+90 212 367 4422+90 212 367 4422Click up if you have successfully reached Trend Micro by calling +90 212 367 4422 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +90 212 367 4422 phone number Click down if you have unsuccessfully reached Trend Micro by calling +90 212 367 4422 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +90 212 367 4422 phone numberTurkey+86 212 603 7676+86 212 603 7676Click up if you have successfully reached Trend Micro by calling +86 212 603 7676 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +86 212 603 7676 phone number Click down if you have unsuccessfully reached Trend Micro by calling +86 212 603 7676 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +86 212 603 7676 phone numberChina+852 26 120 099+852 26 120 099Click up if you have successfully reached Trend Micro by calling +852 26 120 099 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +852 26 120 099 phone number Click down if you have unsuccessfully reached Trend Micro by calling +852 26 120 099 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +852 26 120 099 phone numberHong Kong+91 116 621 3200+91 116 621 3200Click up if you have successfully reached Trend Micro by calling +91 116 621 3200 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +91 116 621 3200 phone number Click down if you have unsuccessfully reached Trend Micro by calling +91 116 621 3200 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +91 116 621 3200 phone numberIndia (New Delhi+81 353 343 618+81 353 343 618Click up if you have successfully reached Trend Micro by calling +81 353 343 618 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +81 353 343 618 phone number Click down if you have unsuccessfully reached Trend Micro by calling +81 353 343 618 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +81 353 343 618 phone numberJapan+63 29 956 240+63 29 956 240Click up if you have successfully reached Trend Micro by calling +63 29 956 240 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +63 29 956 240 phone number Click down if you have unsuccessfully reached Trend Micro by calling +63 29 956 240 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +63 29 956 240 phone numberPhilippines+27 110 123 609+27 110 123 609Click up if you have successfully reached Trend Micro by calling +27 110 123 609 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +27 110 123 609 phone number Click down if you have unsuccessfully reached Trend Micro by calling +27 110 123 609 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +27 110 123 609 phone numberSouth Africa+82 25 610 990+82 25 610 990Click up if you have successfully reached Trend Micro by calling +82 25 610 990 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +82 25 610 990 phone number Click down if you have unsuccessfully reached Trend Micro by calling +82 25 610 990 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +82 25 610 990 phone numberSouth Korea+886 223 783 666+886 223 783 666Click up if you have successfully reached Trend Micro by calling +886 223 783 666 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +886 223 783 666 phone number Click down if you have unsuccessfully reached Trend Micro by calling +886 223 783 666 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +886 223 783 666 phone numberTaiwan+66 26 350 455+66 26 350 455Click up if you have successfully reached Trend Micro by calling +66 26 350 455 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +66 26 350 455 phone number Click down if you have unsuccessfully reached Trend Micro by calling +66 26 350 455 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +66 26 350 455 phone numberThailand+971 44 573 087+971 44 573 087Click up if you have successfully reached Trend Micro by calling +971 44 573 087 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +971 44 573 087 phone number Click down if you have unsuccessfully reached Trend Micro by calling +971 44 573 087 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +971 44 573 087 phone numberUAE+84 437 186 424+84 437 186 424Click up if you have successfully reached Trend Micro by calling +84 437 186 424 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +84 437 186 424 phone number Click down if you have unsuccessfully reached Trend Micro by calling +84 437 186 424 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +84 437 186 424 phone numberVietnam+55 112 149 5655+55 112 149 5655Click up if you have successfully reached Trend Micro by calling +55 112 149 5655 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +55 112 149 5655 phone number Click down if you have unsuccessfully reached Trend Micro by calling +55 112 149 5655 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +55 112 149 5655 phone numberBrazil (Sao Paolo+52-553 067 6000+52-553 067 6000Click up if you have successfully reached Trend Micro by calling +52-553 067 6000 phone number 0 0 users reported that they have successfully reached Trend Micro by calling +52-553 067 6000 phone number Click down if you have unsuccessfully reached Trend Micro by calling +52-553 067 6000 phone number 0 0 users reported that they have UNsuccessfully reached Trend Micro by calling +52-553 067 6000 phone numberMexico
-
Trend Micro emailslegalnotice@trendmicro.com100%Confidence score: 100%Support
-
Trend Micro address225 E. John Carpenter Freeway, Suite 1500, Irving, Texas, 75062, United States
-
Trend Micro social media
-
Checked and verified by Jenny This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJun 30, 2025 - View all Trend Micro contacts
Recent comments about Trend Micro company
unauthorized credit card charges
Reimage Services
19 reviews
360 Total Security
17 reviews
Stopzilla / PXE Group
17 reviews
Avast Software
229 reviews
Itec Alert
4 reviews
Our Commitment
We make sure all complaints and reviews are from real people sharing genuine experiences.
We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.
We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)
Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.
Personal details of reviewers are strictly confidential and hidden from everyone.
Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.