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Trend Micro review: credit card charge 80

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10:58 pm EDT
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I ordered antivirus software 2 years ago and never used this notebook. 2 years later they automatically charged me $34.95. I could not contact them easily. Did a lot of internet search and found a phone number. 2 months later they send me an email evey other day saying I must contact them within 48 hours or they will close complaint. Credit card says try to deal with them. IWILL NEVER BUY MICRO DRI TREND ANTIVIRUS SOFTWARE AGAIN. NEVER HAD THIS PROBLEM WITH MCAFEE!

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80 comments
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walter12
Rock Island, US
Mar 09, 2010 5:50 pm EST

I have a charge for Dri Trend Micro of $42.45. I did not order this and I do not want it. I would like a refund of the charges to my account and no orders in the future.

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Coach Kay
Tampa, US
Mar 06, 2010 3:54 pm EST

I have been charged $44.95 to my BOA account from Dri Trend Micro (orderfinf.com) and I have never placed any order.

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Maria Cardoso
Dallas, US
Feb 20, 2010 8:27 pm EST

We have received two charges in our credit for renewal of the Trend Micro but don't have this antivirus service anymore. We were never informed of these charges until we received the credit card bills. We need to get an answer back and a refund.

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M S P
Unionville, US
Feb 20, 2010 7:55 pm EST

I DID NOT ORDER THE DRI TREND MICRO INTERNET SECURITY. JUST RECEIVED MY CHARGE CARD STATEMENT AND THERE'S A CHARGE OF $40.35. HOW DO I GET THE CHARGE REMOVED AND CREDITED TO MY ACCOUNT?

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Elizabeth Berggren
Unadilla, US
Feb 19, 2010 12:05 pm EST

Charges applied to my credit card from this company which were not authorized or ordered. I intend to advise my credit card company that I will not be paying these charges.

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Edythe E. Gaiche
Mansfield, US
Jan 21, 2010 5:14 pm EST

I recieved this $35.95 charge on my credit card . It was for 12/28/09 . I did NOT make this charge and have never heard of the company. Please do something. Eileene 479 n461 2291 Thanks.

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Lawrence B Coshnear
Baltimore, US
Jan 21, 2010 3:41 pm EST

I was charged on my Bank of America Visa account $9.95 for something I did not order.
The charge was listed as DRI Trend MICRO Orderfind.commn [protected].

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Lloyd Dunbar
Norwalk, US
Dec 30, 2009 5:16 pm EST

I received my credit card bill with double charges from DRI Trend Micro Security on December 4th & 5th for $56.50 respectively. I would like the charges on December 4th credit back to my credit card. Thank you

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Rosalyn Glichowski
Woodstock, US
Dec 22, 2009 9:54 am EST

12/21 I was charged for for Trend Micro at a price of $39.95. Please put the money back into my account today.

Rosalyn Glichowski

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Carole Howard
Mount Carmel, US
Dec 18, 2009 4:18 pm EST

I did not authorize Trend Micro to renew my antivirus protection, nor did I authorize them to debit my credit card for $44.95. They did the same thing last year without my permission.

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Melissa Brewer
Hoquiam, US
Dec 15, 2009 5:26 pm EST

Dri Trend Mocro falsely charged my charge card for services or products I did not order or authorize. I want my card credited in the amount of the charges $43.27. And for the product or service that was never authorized to be discontinued.

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Janice Hauger
Danville, US
Dec 07, 2009 10:09 am EST

I have a charge on my Visa 11/12 ref.nbr.0074 of 7.99 also same date ref.nbr. 8697 55.95, I have not received the product, my computer says I need an anti virus. I want this bill to be taken off on the charge card now. Thank you Janice Hauger

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gdimaggio
Oyster Bay, US
Nov 22, 2009 6:29 pm EST

I was billed on 11/11/09 for the amount of $43.40 for a product I did not order nor renew. I would like my account to be credited the amount. I would appreciate immediate response.

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caroline collins
, US
Nov 18, 2009 5:19 pm EST

credit card has been charged for something i dont use and have no way to clear this up . Who can i talk to about this matter

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Atwood
Estero, US
Nov 16, 2009 1:30 pm EST

I was charged $44.95 for on my VISA credit card for an automatic renewal of Trend Micro. I could not get a phone number so I canceled the product on line twice as soon as I received the e-mail notification. I do not even have the computer for which the subscription was renewed. Please refund the amount now.

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walter vollmer
Newtown Square, US
Oct 23, 2009 10:50 am EDT

this is the second time I have sent you this note, my visa card has three trend micro billings a total of 136.84 I need to have these bills removed from my visa credit card, please notify me by E-Mail I do not need these services, I need this 136.84 removed from my VISA credit card account THANK YOU

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sandra Fenn
, US
Sep 17, 2009 12:37 am EDT

You charged me 7.99 89.90 and I canceled the trend. I am an attorney and I will sue your butt. I have had lots of complaints from this department. I will have a class action suit against you. I want it canceled off my credit card. I called the fraud department on my credit card. You better take it off.

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Kenneth A.DesJardins
, US
Aug 10, 2009 10:58 am EDT

Tried to bill me for a renewal of computer software from [protected]. I never requested or ordered this software in 2009.

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jhansen
Minneapolis, US
Jun 14, 2009 5:47 pm EDT

I asked for a credit for software that was automatically charged to my credit card. I did not download it and I don't want it.

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Jeff Mercer
Lubbock, US
May 10, 2009 4:50 pm EDT

04/22/2009 04/23/2009 Sale DRI*Trend Micro(Services and Merchandise) 24692169112000482246437 $44.95

I did not order this. Please reverse this immediatly!

It was billed to me on my credit card.

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Pat K
Winnipeg, CA
Mar 19, 2009 3:48 pm EDT

I just noticed on my Visa a charge for Dri Trend Micro U.S.D. funds for $58.69.
I did not purchase or authorize any purchase from this company...
I noticed a similar complaint from someone else whose card had been simalarily charged.
I want my credit card credited ASAP.

Patricia

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Carla V. Meier
Port Orchard, US
Jan 15, 2011 5:02 am EST
Verified customer This comment was posted by a verified customer. Learn more

I was charged $48.82 from my account without permission.

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B Shull
Ridgely, US
Sep 11, 2009 7:17 pm EDT

I have been billed 2 times this year for my virus protection. I believe that I have 2 accounts and I only need 1. How can I get this straightened out?

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daryl brown
Country Club Hills, US
Feb 21, 2010 11:42 am EST

I did not authorize charges to come of my bank account 2-20-10

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Peggy Otterstrom
Santa Rosa, US
Aug 25, 2014 11:25 am EDT

I received notification on my credit card statement that I purchased this product. Not only did I NOT make this purchase, I do not own anything that would necessitate its purchase. I never buy computer Internet protection as there is free protection in abundance. Please remove this charge of $80.95 to my Discover account or I will be forced to take action against this company.

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Denise OD
, US
May 21, 2014 3:04 pm EDT

I was billed for antivirus software that I did not order. DRI*TREND MICRO ORDERFIND.COM MN ON 05/20

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Arlotte Miller
Princeton, US
Dec 31, 2013 1:40 pm EST

My visa credit card account was charged $76.90. Which I did not authorize. Please refund this amount to my account.

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s juno
East Lyme, US
Mar 01, 2010 9:17 am EST

I have been doubled billed by your company for this. Please contact me so we can correct this. [protected] juno@att.net

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Noel Dye
Port Richey, US
Aug 03, 2013 8:52 am EDT

WHATEVER THIS CHARGE IS FOR, CANCEL IT AND DO NOT CHARGE MY ACCOUNT. MY BANK IS BLOCKING YOUR ATTEMPT TO TAKE MONEY FROM MY ACCOUNT

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Noel Dye
Port Richey, US
Aug 03, 2013 8:50 am EDT

I do not want this product, whatever it is and I want my account credited. Cancel any transaction for any service from you. ALL FILES. i WANT NO PART OF YOUR COMPANY. MY BANK IS BLOCKING ANY PAYMENT TO YOU

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Alton Clines
Los Angeles, US
Jun 25, 2010 6:11 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

[protected] majic jack My phone is broken The plug in Jack is broken tel [protected]

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barrykoss
Oakland Park, US
Apr 21, 2010 8:19 am EDT

I WANT A REFUND"""""

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barrykoss
Oakland Park, US
Apr 21, 2010 8:16 am EDT

Trend* Micro debited my bank account for services that i did not ORDER" i want my money returned "and a letter to my bank stating that i was billed by mistake" This transaction [protected] on 3/19 /2010 over drew my bank account Barry.

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mr.72lib
Excelsior Springs, US
Mar 13, 2010 12:40 pm EST

My checking account was negitive on 03-12-2010 by this fruad group that I did not know anything about the only info I give out of my account was to a dealership here in KC, all please watch out of this scam company.

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Wilnis Platacis
McHenry, US
Mar 11, 2010 11:07 am EST

I renewed my Internet security on Feb 26, 2010. I was given an order confirmation: (#[protected])
But my computer says that I have not renewed. I have found it imposible to find my order page and
activate my account.

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cplehne
East Moline, US
Feb 17, 2010 8:09 am EST

I was billed twice for my trend-micro renew. Once for $42.45 and once for $44.95. One of these should come off.
Preferably the 44.95. Charles Lehne. cplehne@yahoo.com

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BobH
South Delta, CA
Nov 25, 2009 11:38 pm EST

Same thing happened to me, and then a month later, to my wife! I emailed a complaint to them, but no response.

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M. Hester
Fountain, US
Sep 21, 2009 7:25 pm EDT

I have also had unauthorized charges from Dri Trend Micro on a computer that is NOT working - it's unplugged, etc. - how do they give me their services if I have no computer. What can I do?

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Howard A. Green
Spanish Fort, US
Jul 13, 2009 3:20 pm EDT

Once again, I did not order this product, but it was billed to my Chase credit card in the amount of $44.90. Please have this item removed from my credit card.

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Howard A. Green
Spanish Fort, US
Jul 13, 2009 3:17 pm EDT

I did not order this product and it was billed to my Chase credit card in the amount of $44.95.
Please remove this charge from my credit card.

Howard A. Green

Last 4 digits of my card are 4049.

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