Dollarama
reviews and complaints

Dollarama Self checkouts

My Dollarama is now is refusing to open a checkout unless there is a line up in store. I was directed to an area of 3 self checkouts that are not more than 2 feet a part and there are no cleaning supplies to clean the touch screen or wipe hands. I resent having to do my own checking out in the first place, I want a person to check me out, I consider that your job not mine. I will not go back to any Dollarama.

Dollarama Masks

Dollarama Behavior of the store manager

Good day, My name is Sorin Taiatu and I am living in Pointe-Claire, Quebec. This morning (July 06, 2020) I visited the store located in Pointe-Claire, 187B Boul Hymus Centre Terrarium. From the store I bought a little School Glue container of 225 ml. The price labeled under the product was $2.00. At the cash register the item was priced at $2.50. The...

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Dollarama Store employee

On the afternoon of May 9th 2020 between 3-4pm at the Dollorama Store on Pinebush road in Cambridge I was walking through one of the isles and could hear two store employees in the next isle complaining that they can't get anything done because it was busy in the store with customers buying things they don't need and kept having to go on cash. One male and...

Dollarama Cashier and door guy unacceptable behaviour

I went to Dollarama this afternoon and spent over $60 in item purchases. I went to the cashier, who took her time to call me up to the cash register area even though there was a big lineup. When I arrived at the cashier station she began ringing in items S I double checked the screen at which point she became angry that I was double checking her...

Dollarama Employee

April 25th 2020 I was in the dollar store looking for some craft supplies and I went to check out then this employee starts yelling at me social distancing and I was. I was even more then 6 feet apart from the person in front of me then I go to check out and she starts yelling to me about going in the iles the wrong way in a very rude manner. And she...

Dollarama I received the most terrible experience at dollarama.

April 17 2020, at 10:36, Reference: [protected] [protected] H Second authentication: 200115 I understand this a serious time, but I received the most terrible experience at Dollarama. As a regular customer of this location, today I had the most horrific and horrible experience, a new employee (female, in her 40's 50's black eye liner) at this location felt...

Dollarama Neglect during pandemic

I shop at the Meaford Ontario Dollarama frequently. During this COVID-19 outbreak, the staff at this location have been told by the District Manager that they cannot use hand sanitizer. I find this absolutely disgusting. The staff is working in unsafe conditions with no protection. The district manager needs to provide sanitizer for all of their staff for...

Dollarama Staff named ANNIE intentionally knocked my family away

Staff named ANNIE knocked me away by force while I was waiting in line at the cashier. I confronted with her that she just knocked me away by force without an apology. She then said she didn't see me. Hell like she wouldn't see me a full grown man and did not have any feeling to knocked me away by force. My wife heard me and came tell me the same staff...

Dollarama Cashier

I wanted to pay for my purchases and gave the cashier a $10.00 bill & she told me that she can not accept the $10.00 bill because there was a piece of scotch tape on the bill. I apologized because that was all that I had. She said that she's not allowed to accept a bill with a piece of tape on it & that it did not matter that the bill was in good...

Dollarama thermometer

I bought a thermometer for $4. When I needed to use it couple months later, I found out that it didn't function - the difference in the temperature was more than 1°c. And it's a lot, it means it'snot useful at all. And on the top of already not just $1 price (even for this price the item should be functional), dollarama has great policy - no refunds,, no...

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Dollarama dog treats

I bought a pack of Dentalife 24 mini's 193 g was on hooks on back wall said two dollars up the four tiers got to cash charged 4.00 went back to inquire he said oh they forgot to take the tags off and said for bacon strips started to take them off the man had dark hair and glasses if your fault you left them up I'm suppose to receive for free under Tenn dollars it was at 17.52 pm.

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Dollarama Bad Attitude of Assistant Manager

The cashier/assistant store manager was incredibly and unnecessarily rude. My dad forgot his card so we had to come back to finish our transaction. When we went to the front till, the assistant manager just gave me a dirty look, sighed and completely just brushed us off and didn't say anything to us. That was a very poor display of professionalism.

Dollarama service

Today I tried shopping at the dollarama on Wellington street in Barrie and ended up leaving without my purchases because of being stocked from one isle to the next by a dollarama worker. We knew something was up because they kept asking for security to check the isle I was shopping in. After about five isle of being followed I started to feel very...

Dollarama assistant manager and staff

I've been working at Dollarama since August 2017 and at the beginning it was great. Then about 7 month in the manager Vicki was unpredictable and always on our backs, lying and leaving the store early and changing the time on the computer before the week paid period. Then she left and they gave us Frederick who did the same and would also make us key holder...

Dollarama enquiry

Dollarama cashier

On Jan 22, 2020 at 11:30 I was in line up behind 9 people. I ask cashier to call for back up she said I'm not calling back up you have to wait. There was only one cashier and I am disable with bad leg. She was rude, I told her I will speak to her manager and she said I Don't Care. they always have bad service and this is not the first time. Please infirm them of this poor service.

Dollarama store management

I'm a former emplee of this company I may not be working for this company no more but am still a custermer and when I walk in to the store the management team is rood and don't care about any one safety in the store boxes all over tripping hasarts and the worst part about it is most of the emmplees are roud or refuse to help custermers in the store 20...

Dollarama security guard tried to assault customer with metal basket

They were harassing a aboriginal guy because he grabbed a bunch of bags of chips which he was going to pay for he even went to stand in line. The man left 2 bags of chips on the shelf by check out and security said he stole them. Then security tried to grab the man even though he was paying for his things and the man said not to touch him then security tried to hit him with a metal carry basket.

Dollarama staff service (branch manager)