Home Retail Stores Dollarama Customer service contacts
Dollarama company logo
customer service contacts

customer service contacts

Learn how the rating is calculated

178 complaints
12 resolved 166 unresolved
File a complaint Table of contents
Claim listing
Is this your company? Claim it and get a lot of features. Read more
Click here to get notifications about new complaints of Dollarama. We promise not to send you any unrelated messages

Dollarama headquarters

5805 Royalmount
Alberta, Montreal H4P0A1

Dollarama phone numbers

What is Dollarama’s email address?

Dollarama’s support and contact email address is [email protected]

Dollarama website

What category is Dollarama related to?

Dollarama is related to the Retail Stores category.

What are the social media accounts of Dollarama?

What is Dollarama's Facebook?
Connect with Dollarama via Facebook at Dollarama
What is Dollarama's LinkedIn?
See Dollarama's portfolio on LinkedIn at Dollarama

Dollarama information: contacts, address, founders, CEO, services, and products

Dollarama is a multinational company founded on 1992 by Larry Rossy with its headquarters located at Montreal, Quebec, Canada and key people behind it being Neil Rossy, CEO and Larry Rossy(Executive Chairman). Dollarama currently employs approximately Around people. Dollarama deals in the Retail industry and offers products such as Cleaning supplies, toys, candy, grocery, gifts, healthcare products, kitchenware, stationery, party supplies, hardware According to the latest report, Dollarama has generated $2.9 billion CAD (2016) and net income being $445.6 million CAD (2016)

Expand Collapse all
Who is the founders of Dollarama?

Dollarama was founded in Larry Rossy.

When was Dollarama founded?

Dollarama was founded in 1992.

What industry does Dollarama compete in?

Dollarama competes in Retail industry.

How to write a complaint about Dollarama?

To write a complaint about Dollarama and get an answer from the officials of Dollarama,'s objective complaint writing and answer providing system can be used. Product shipment, payment, communication, billing, and any kind of service-related complaint about Dollarama can be filed via the specific Dollarama complaint section.

Overview of Dollarama complaint handling

178 Dollarama reviews first appeared on Complaints Board on Apr 20, 2009. The latest review Manager at 525 Highland Rd W Kitchener, ON N2M5K1 was posted on Aug 1, 2022. The latest complaint manager's behaviour was resolved on Aug 15, 2014. Dollarama has an average consumer rating of 1 stars from 178 reviews. Dollarama has resolved 12 complaints.

Additional information

Store Locator

Is associated with Dollarama? is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Dollarama Customer Service. Initial Dollarama complaints should be directed to their team directly. You can find contact details for Dollarama above. is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about Dollarama. Discuss the issues you have had with Dollarama and work with their customer service team to find a resolution.


Latest Dollarama’s complaints

1:27 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dollarama - Manager at 525 Highland Rd W Kitchener, ON N2M5K1

Misguided customer regarding lithium batteries in spite of showing the battery no cr1632, customer paid for it. I went back for at least to give me exchange started complaining about inventory when I asked why was this misguided he started arguing and threaten to kick me out of store, very rude behaviour, I was polite to explain lithium batteries come with...

Read full review of Dollarama
3:41 pm EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dollarama - giftcard

bought a giftcard, they did not activate

View 0 more photos
Read full review of Dollarama
10:45 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Dollarama - Lack of service

Store on baseline rd London has self-check and no cashier, I should not have to go looking for a cashier. He had a bad attitude when he came up. Will never return . Unfortunately the company is too greedy too address this. Hopefully people will realize that they are a money hungry company who only cares about profit.

Read full review of Dollarama
See all complaints