Dollar Tree
reviews and complaints

Today I was in the Rantoul IL Dollar Tree. The young lady had a cart full if expired assorted chips. I asked what they were going to do with them. She said throw them away.
Unbelievable! Those chips are still good. Why can't they be given to a shelter or food pantry?
As many food deprived people in the country, this is such a shame.
Please provide some information on this.
Thank you.

There was this really rude worker, whenever I asked her for help she ignored me . Her name tag said Barbara. She kept on making a lot of weird faces to several customers. I WILL NOT be going back. That worker ruined my experience there . Not just there but wish everywhere I go. I don't even want to go outside my house cause I'm scared she will show up. I hope u all get rid of her soon, until then I will not be going. GOODBYE!

https://www.mapquest.com/us/mississippi/dollar-tree-357013128

I was in this store today and these employees are the rudest I have ever seen. I ask a lady Stocker about a product which was loaded on a receiving cart near the check stand. She told me that she wasn't ready to do that cart yet she was working on one in the back . So I went up front got the product myself. I went to the check stand where the manager was checking out customers. As I approached I spoke he keep looking down, so I spoke again and said smile, He never looked at me but said
"I don't feel like smiling". So I said you in the wrong business, nobody want to be served by angry people. Three others customers said "these are some mean folks up in this store." I personally will never go back in this store, this is ridiculous! I have been in all the store in the Jackson area and never been treated so badly.

We were at dollar general at 6:45pm in sidney ny on July 29th 2019. My son threw a streamer over the aisle and hit store manager danielle aclys cart. My.son was reprimanded for this but she proceeded to scream threw the store if that would of hit me you little [censored]er you would of been thrown out the store. I dont feel she approached the situation in a good manner at all. The situation could of been handled better and im.not.sure if we will be going back into your store because of the situation. If you need to contact me.please do so at [protected].

The store manager is very unprofessional. She's very rude to customers and also her employees she is always on her Personal cell phone and always late. She has a very unprofessional demeanor, she lacks customer service skills I don't understand how or why she is the store manager. Is this the way you guys run a business with unprofessional people representing your company.

I went into store to shop. I go in at least twice a week. I usually buy some of the same products but couldn't find what I was looking for so I assumed they moved it. I saw an employee filling the shelves in the food department. So I asked for her help finding my product the cashier called for help at the checkout so she started walking to the front and I said ma'am could you help me. She then told me you'll have to wait and kept walking. I was a bit upset due to I've always been treated so good at this store so I left my shopping cart in the aisle. Went to leave store and read her name tag. It was Melissa I was appalled that she was the manager after she just treated me this way. Her tag said management under her name. I will be shopping elsewhere with a manager like that there.

I've worked at Dollar Tree #02522 (Worcester Fair Plaza) for about six months, and I've seen incredible acts of retaliation toward employees and other members of management since day one.

The Store Manager (male) displays great favoritism toward another manager (female), providing her with the most hours possible, while I, another female manager, receive bare minimum hours. We both hold the same job title, but he favors her greatly. While I receive between 32 and 34 hours each week, she receives 38 to 39 hours (the maximum for a part time manager, the position that we both hold, is 40).

An employee approached me and informed me that she couldn't work one of her shifts, as her Social Security income only allowed her to work a certain amount of hours. I informed the male Store Manager of her inability to work the shift, but that I was able to find coverage and that everything would be fine. He told me, and I quote, "She can't work that shift? That's fine; we'll just dock her a shift next week.", even though the following week's initial scheduled hours were in compliance with her Social Security restraints.

I myself make a point to never call out from a job unless utterly necessary (if I'm severely ill or if there's a family emergency). I called out ONE time thus far because my partner was in the emergency room in critical condition. My shift was intended to be eight hours long. I gave the female manager five hours of notice that I'd be unable to work my shift. I informed her that she could use some of my sick time to cover my absence, and we agreed that I would cover one of her shifts that week to supplement. She never used my sick time as I requested.

The following week, my hours had dropped from 36 hours to 24, and the female manager received 37.5 hours. I was docked a full shift as punishment for calling out, and claimed that there was a shortage on hours. Meanwhile, all other members of management still had the same amount of hours. Since then, they have been gradually increasing my hours, but they still practically refuse to schedule me more than 34 hours, while she, a manger that has called out multiple times, taken vacations, and requested consecutive days off, still consistently receives the near-maximum amount of hours.

I still have not been fully trained by the Store Manager. When I was first hired in March, he hurriedly gave me the run-down of my duties and then took a one-week vacation. I'd been with the company for four days and was expected to operate as if I'd been completely trained. We (assistant managers) are having performance reviews and are being evaluated to see if we are deserving of a pay raise in the next week or so, and I'm confident that I will not be receiving a raise due to my boss' negligence. Rather than scheduling the two of us on the same day so that he can continue to train me, he would rather schedule himself with the other female manager.

I recently had a bad breakup with my partner and confided in the female assistant because I was upset. I told her about what had happened in confidence. She then spread the story to my staff, exaggerating details to an embarrassing level. I have since heard comments regarding what "happened", and it has affected my quality of work. The female manager has also interrogating my direct subordinates, pressing them about if they had I had done "anything I [she] should know about that could get her [me] in trouble". She also insists that they tell her what I ask them to do on their shifts.

I am actively seeking relocation, but have yet to tell my boss in fear of having my hours slashed even further.

I am full prepared to write a letter to the Regional Director and subsequently begin a petition to have the store manager and female assistant separated immediately. Testimonies from my employees will be included.

The favoritism that is displayed between the store manager and assistant manager has caused a hostile work environment and has made everybody that works at our location uncomfortable. I strongly recommend that this female manager be demoted, relocated, or terminated due to the pattern of disrespect that she actively displays toward our employees as well as other members of management.

Lory, is a rude person and does not like hispanics, shes always a [censored] to me, unless I'm with my girlfriend.
Today i was next in line, but the cashier told me that she will get another register to open, be cause she was going to take awhile, so i was next Lory ignored that i was next and told the costumer behind me, he told her i was next, she did not care! I still took my stuff and went first and thanked the gentleman. She was scanning my stuff with attitude. I even thanked the guy she just refused to acknowledge me. She always seems to keep an eye for me when i walk to the store? I know she don't like me for some reason! Shes not professional.

I have been a very satisfied customer of Dollar Tree for many years since the store came to our area. The store I frequent is the one on Sunrise Highway in Patchogue and always is a pleasure to shop there, always clean, well stocked, friendly staff. When the store opened in East Patchogue it is closer to my home and was delighted. I must say from the beginning this store was a great disappointment. The odor when entering the store and general appearance is disgusting. There is ALWAYS merchandise strewn everywhere, cartons on floor, narrow isles and things thrown everywhere..l have never seen neatly stocked shelves...I have tried going back several times but it is never any better. My husband was with me the last time and was so disgusted that he took the attached photos. I shall not go to this store again and know many others in area that feel the same. This store is in an area which can be frequented by many people not only by car but also senior citizens and those that walk to store. I hope this problem can be addressed and would appreciate your response.

Thank you for your time,
Marie and Vito Lena, [protected]@aol.com

I was with my kids in spring meadows dollar tree store in Toledo and my kids were choosing things to buy, a white-beared man from the staff start using his loud voice to tell me that my kids are touching things belong to the store so I said I understand this but my kids thought that they can buy these things so he said in a very rude way ( make sure you do understand)!
I cannot believe what happened with us because I used to love shopping at that store .

Is it ok for the staff to talk to customers in this way?!