Dollar Tree

I called 1-757-321-5000 last week to make a complaint about an employee at the Monona, WI Dollar Tree store (#741) on July 11th at 3:40 pm. I followed the prompts and gave necessary information, including my verbal description about how my 14 and 16 year old kids were treated by a female employee in at least her 40s. I gave my name and contact information to be contacted. I would have expected to be contacted by now.

I also emailed Corporate Headquarters 2 days ago and have heard nothing back. Now I am thinking that I should have gone into the store and confronted this woman or talked to management. I was trying to avoid a scene.

This employee used her power as an adult to belittle my kids for not giving to some children's fund. She repeatedly made comments, not just one, which still wouldn't be OK. She also did it to both of them, separately, making them feel guilty, saying that they didn't really care about these other kids (that the fund was for), making comments about what they bought, saying "Do you really need that?", and then asked my 14 year old after his sister went through the line, "Do you really need this?" after he declined giving to the fund and then she rudely said he was following after his sister. Oh my! I would like to ask her if she really needs a job? How dare she talk this way to anyone! They clearly knew she was not joking and felt it was aggressive, just in case you were wondering. Even in a joking sense, this would be manipulative, especially when an adult is doing this with kids.

Could someone please contact me about this and let me know if anything is being done? Because right now my kids don't want to enter the store.

Lauren Baxter

They are always out of bread yesterday went to grab a loaf and the manager tells me they never received it from the truck, she claims bread was ordered they just didn't get it, hmmm. Twice a week I've gone in for 6 months to both locations they either never received it or sold out the same day and these stores are never packed. Managers are either not doing their jobs or are allowing a single person or business to buy them out, time to start implementing a maximum each customer can buy in a day or per visit. If you can't maintain a steady stock of goods you shouldn't have your doors open period!

The Dollar Tree on Hicone Rd in Greensboro NC has a sorry manager. The store floor is never clean. I can be in Food Lion which is behind Dollar Tree & look out & see the manager out back smoking with the back door open & during my 4 hour shift at Food Lion she is out there at least 5 to 6 times. When I go in the Dollar Tree she is always on the phone. She is a nice person but is not management material. I have complained before but nothing was done . I just think maybe it should be looked at more closely & maybe interview the employees in private.

I have submitted pictures of proof. Currently standing in a line of 17 families (familes, not amount of people standing in this line) One register is open. This has happened on multiple occasions at this location. I have always given the benefit of the doubt, maybe some one called in, maybe they're under staffed etc. This however is ridiculous. What absolutely horrible service!

I live close and this dollar tree is a huge disappointment! Its hardly ever stocked.U-boats sitting in the back of the aisles full and nobody stocking. We asked the 1 employee there he said they dont wanna pay employees to stock shelves. Please im tired of driving to other dollar trees because the one closest is always empty. If u did a visit u can see for urself. Many customers are upset they just dont know who to complain to.

Hello I been reach out since 6/26 regarding my PTO. Check they responded saying send my address I did that so I called on 7/15 to see what was going on I finally spoke with someone and he said he was going to send an email so he can stop payment on the first check and send out another one to the correct address because you guys sent the first one to the wrong address I never revenants email I been calling only to be sent to voicemail I left over 5 voicemails to different people and emails still no response

The workers here never want to work. Always in the back talking amount each other. They will only have one register open the line is incredibly long is horrible no one want to work the place is always empty is ridiculous.Everyone complaints they will talk back to the customer so rude. People come in and steal like is nothing and they don't do anything. They would walk out and leave the one person on the only register open alone is so disorganized always a mess, almost nothing in stock ever.

Has not been the first time this person has been rude and ugly. Not sure if it is towards me alone or just his way. Which people skills is one of the requirements for any job at least is what I believe. From a manager it is expected. I would have slide it as I have from priors visits. But this time he did it in front of my kid. Now that irritated me even more. Now I will need to go out of my way to another store just to not receive the service I receive each time I go there. I felt I needed to let you all know. Thank you.

I have been in several Dollar Tree stores in various states. I have never seen a store so poorly managed as the one in Plainfield, IN. The floors look like they have never been swept. There are boxes and products sitting in all the aisles. Normally, there is only one cashier in the store. I have yet to see a manager anywhere in the store. I have heard numerous complaints about this store but nothing seems to be corrected. What can be done to make this store presentable? I have started going to the Dollar Tree in the neighboring town rather than this one.

Thank you for your prompt attention to this matter.

J. R. Stark,
1213 Almond Drive
Plainfield, IN 46168

I was told to come in for an interview. I came in that same day. Dressed well and respectful. And the manager did not even come out of her office. She just stuck her head out very rudely and said sorry we are full staffed. She did not even get off her phone speaking to me. No explanation. It makes no sense that earlier that day she told me to come back. It could've been handled a lot better.

I was in the North Conway NH making a purchase today. As I got up to register I greeted the cashier and she did not respond. No worries I thought maybe she did not hear me. She gave me my total and I was paying cash and it was a $50 bill she would not take it. She just said I can't take that I can't make change. I said is there a manager? She responded that she was the manager. I said can you please check other drawers for change., It is almost mid day. There are no signs indicating certain bills will not be taken all I want to do is be a customer and make a purchase. She said she can't until their drawers open so I asked her to go wait for a drawer to open and see. Well what do you know a drawer can make change. She was rude from that point on. I have been a local customer service manager for almost 20 years. A customer should never be discouraged to make a purchase at any business. As a manager you should be making a customer feel at ease and the customer should not be giving you options for making change from cash. I always pay with cash at Dollar tree because there is not rate being paid by the merchant.
Anyway, I was very unhappy and as I tried to let her know how unhappy I was she just said whatever and asked for someone to come and check out in her line. You may want to think about who you have as management let alone just a cashier. Very upsetting