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Dollar General

Dollar General review: store quality 5

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4:15 pm EDT
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08/25/2018 around 7:30 Pm, my neighbor and I had went down to the Local Dollar General store in our town to get some drinks for our children and ourselves. We had chosen our drinks after around twenty minutes of finding some unsweetened tea for him which of course there was none. Some of the coolers were pretty bare along with some shelves. When we had gotten up to the register, we had to wait a half hour before we finally decided to go some where else to purchase our drinks because we got tired of waiting. There was one register open and the other cashier was in the office. The kids drinks were warm. The line was backed up clear around to the coolers.

08/24/2018 around ten thirty eleven o clock in the morning my neighbor and I had went down and got some house hold products like toilet paper, etc. My neighbor had asked about where we could find some lighter fluid. The cashier on the register...the same and only register that always seems to be the only one open anymore had said that there was none left. Okay that is good and fine because we had figured that they had boxed whatever was left and sent it back due to lighter fluid only being a seasonal thing . The cashier was rude and snotty. By the time we got outside the store, we had noticed lighter fluid outside and so we realized by the time that we got into the vehicle to leave that the cashier had lied to us.

09/05/2018 around eight thirty - nine o clock in the morning, my parents, my daughter and I had stopped into the same local Dollar General and you could not hardly get around to any of the aisles because of the roltainers or uboats...whatever they are called. The store was dirty, stuff on the floor, boxes in aisles. The floors looked like they had not been clean in months. My mother went to get a roll of quarters to go do laundry and the MOD just up and left to go talk to either the Coke man or the Pepsi man...it was some guy who brings one of the other to stock the coolers. She left the cashier at the same and only register that is always open standing there for twenty minutes until she came back in. The MOD just glared at me and was hateful towards my mom.

09/06/2018 at around eleven fifteen my parents had walked down to the local dollar general, to get some stuff that was forgotten yesturday. Yet again only one register was open, a line full of people. There was no where to move. Okay, so I understand that all the stores are getting busy to put out Halloween/Christmas items for the holiday seasons, but its another thing when you have a employee that tells a elderly customer who was trying to check out could not go where the cart was because of all the makeup on the floor and every where. The elderly customer had no other way to go because half the aisles are blocked off at some point and can not get through them. So we followed the elderly customer to the cash register and the employee tells my daughter who is only 2 and does not understand that she could not go that way that she needed to get back to her parents. When I got by her, I had told her nicely not to speak to my 2 year old that way again. She was rude and very nasty about it. When we had finally gotten all of our items because it was a maze trying to get through the aisles to get our items, we had to pretty much walk all over other customers because they could not get through as well. Over half of the shelves were empty due to the fact that they were still on every rolltainers and in boxes not being put up. The Manager, the Assistant Manager, The keyholders and another cashier was all over the store and were rude. There is hardly no cat litter on shelves, boxes every where. There is no dog food hardly. There is hardly nothing on shelves. There is some Christmas Items on the shelf. Just can not move any where . The cashier at the register was having a conversation with another elderly customer and the customer had something and the cashier replies back with a snotty preppy tone and says "I do not care" and "whateves." She had said the same thing to me when I was getting my items paid for. There was no key holder, no MOD, nobody helping the new cashier. It was just her by herself with a line full of people yet again backed clear up by the coolers and yet again was half empty and the kids drinks were warm. I have never felt so dirty walking into that dollar general before in my life. After I left, I literally wanted to go home and take a shower to get that clean feeling again.

My husband was a employee at the dollar general store for about a year. He has been treated like a slave. He was always stressed out when he got home from work. He had to do everybody's jobs for them all because they did not want to. When my husband worked there, he would make sure the store was cleaned. He made sure that items were put back in the right spot. He pretty much did everything by himself. My husband is also military in the National Guard. He has his monthly drills and then once a year his two week annual military training. Also with him being in the National Guard he can get a phone call at any time for state duty. For example he can get a phone call tonight saying that he has to get ready to go to a place for several weeks until his job is done. The previous and current manager always complained to me when he had military training that they had wished he would be home so they could have him doing their job for them. Im not going to lie, my husband loved working there at first and then when he caught on that everyone wanted him to be their slave and do their job for them, he started to get stressed out. A little later on closer at the beginning of this year, my husband had found another job. He went in, filled his application out, did the interview. This company was hiring so fast that he did not have time to put his two week notice in because they hired him the very next day. The manager was aware of it. During his final week at dollar general, he became more excited because he was soon going to be starting his next job. The night before his last night at Dollar General, the manager had told him there was some stuff that needed to be put out soon. Okay fine, my husband expected that. What my husband did not expect is that the manager waited until the last minute to tell my husband to put the items out and could not leave until he got everything put out. He did not get home until 11:30-12:00 at night, even though the manager knew that he had to get up early the next morning to go to his monthly military training. So the manager did not like that he had drill the next morning, she decided to put my husband on the no hire list for any other dollar general stores. Also, while my husband was an employee there, the previous manager, the current manager, the assistant manager, and a couple of key holders called him in on his days off because they wanted to take days off and go on vacation. He never hardly asked for a day off. When he did ask for a day off, he never got it. When my husband left for his new job, half of the customers stopped shopping there. They had asked me when he was going to go back to work there. The assistant manager has even asked when he was going to be able to go back.

One of the employees that works at dollar general, she had made it to be well known that she does not like me due to the fact that I am married to my husband. She has tried to get him to the point where it would cause a divorce. My husband and I stopped into Dollar General one day before he had to go to work, and we were walking down the aisle, she had blocked him and he went under her arm. When I walked by her, she asked in a snotty tone and asked why I was always with him. I told her the reason I was always with him pretty much is because I am his wife. She has refused to check me out a couple of times. She flirts and practically throws herself at happily married men. She has refused to do work and made my husband do it. She has made my husband go to the bank because she did not want to. She has been rude to me infront of my children and other customers. I have not done anything to this girl. She has refused to give me the restroom key even though my middle child had to use the restroom and she ended up going to the bathroom in her pants. The employee made a disgusted face and said that she should not have to clean up some person's kids pee mess. There were other customers in the store at the time as well. I told the employee that if she would have given me the key when I had asked for it, I could have taken my daughter to the bathroom so she would not have to use the restroom in her pants. My child did not get into trouble. She is still rude and hateful towards me to this day even though my husband does not work there any longer.

I have a friend who used to work at dollar general as well and she was also put on the no hire list thanks to the previous manager. My friend was getting ready to go to a different job as well. She was able to put her two week notice in and go to her new job. My friend had done her job and did not cause any problems. The previous manager is no longer at dollar general and the current manager does not want to write a letter to help my friend to get back on at dollar general. My friend was black balled by the previous manager to be on the not hired list to any other dollar generals in the surrounding areas. She is now trying to get hired back on at dollar general and she has to have four to five letters from different employees stating that my friend did put her two weeks notice in from where the previous manager has made the statement that she did not.

The current manager and her mom likes to take things from the store because they sell them online. The price tag is still on the items. The current manager and her mother set stuff aside that still has the original dollar general price sticker on the items. I do not know if this is allowed or legal but I do not think it is right.

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5 comments
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WiscogirI87
, US
Sep 11, 2018 10:38 pm EDT

To you customers that keep complaining. You better not do it at my store. I had an issue with a customer. I the LP that they were stealing. I had to place batteries in their bag myself to make them look guilty. The best part of all of this was I got a gift card for catching the thief.

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Wiscogirl87
, US
Sep 11, 2018 8:35 pm EDT

Kinda suspicious I mean you know the name of our equipment and you documented things down in detail. You sound like a bitter ex employee out for revenge. And yes the shelves do get bare. I mean my store is the only shopping with 25 milesby the time Sunday cones our coolers and food shelves are prettt much empty until the truck comes on weds.

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Chris1977
, US
Sep 12, 2018 1:46 am EDT
Replying to comment of

I understood what she said.

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Chris1977
, US
Sep 12, 2018 4:53 pm EDT
Replying to comment of

She might have been using a flip phone or an older type one where typing is a little harder and might not have the advantage of spell check.

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Chris1977
, US
Sep 07, 2018 1:30 am EDT

Nobody is going to take the time to read this article. Nobody cares.