Menu
Write a review
File a complaint
Dollar General

Dollar General review: employee misconduct

L
Author of the review
4:56 pm UTC

While my granddaughter & daughter in law were shopping in this store, Nov 7th, our great grand baby was walking with us, holding our hand. She temporarily let go of her mom's hand, & from behind, was knocked into a shelf by a dog. The dog came out of nowhere & obviously just wanted to play, but it's not acceptable for there to even be dogs inside, except of course service dogs. There were 2 large dogs that belonged to the employee(s), & were being kept behind the counter when there are customers in the store. There was no apology, no explanation except that they returned the dogs to a place behind the counter, & a small doggie or child gate was closed to keep them in while customers are in the store. I just find this inappropriate for a corporate owned place of business. Although there were no serious injuries, & our grand daughter wasn't hurt, minus being frightened, it would seem this was not acceptable for the animals to be let loose to run the store, especially with food items, clothing, & dishes /linens displayed. We won't be shopping this store again unless this is addressed & the animals are removed, or IF they are service animals, which is doubtful, because they obviously weren't trained, then they should be completely blocked off from interaction inside the store. We don't feel they should have free run of your store at any time. Would appreciate your checking into this issue as the store has provided many conveniences for us since we're far from town. Thank you, Lyndia Ivey

0 comments

Add a comment

More Dollar General reviews & complaints

Dollar General - Dress code 58
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - store hours 15
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - tired manager 28
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Dollar General - downsizing product / same price 29
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
View all Dollar General reviews and complaints