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Dollar Generalpurchased 30 dollars worth of stale candy

1
N Jan 09, 2020 Review updated:

Went into Dollar General location sometime last week // may have been on 01/07/2020.. @Address: 6489 Tara Blvd, Jonesboro, GA 30236.. I am a manager and went in to purchase an assortment of items for my Team … as a prize for hitting goals.. however .. yesterday and today as I have been passing out these items they are stale and old.. I did taste one myself and I am very upset … and I want my money back this is nonsense.. I am contacting you first and then I will be contacting bbb… there is no reason why snacks purchased from your location should be old and taste stale .. and I am a dollar tree shopper however I usually go to the location in McDonough ga … Could it be the area ? not sure but this is unacceptable .. kits kats are stale twix .. amongst other things . My contact info is Nina Francis [protected]@gmail.com

Dollar General

Responses

  • K
      Jan 13, 2020

    Unless the product is expired I don't see DG as being responsible for this issue. The manufacturer guarantees freshness by dates so if it's stale earlier that the manufacturer fault. That being said usually stores do refund unused portions for customer satisfaction when quality control issues arise, but if the store doesn't you can still contact the manufacturer.

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