The manager, Paula, at the Dollar General in Minier, IL, angrily berates employees in front of customers which is highly unprofessional and makes us customers feel ill at ease. We wonder if we should speak up in defense of the hard-working employees who do not deserve such treatment, at least, from our standpojnt. One employee is special needs, and works a bit slower at the register, but is very sweet. No customers, to my knowledge, have complained about her, but Paula raises her voice to her and gets a crazed look on her face. I wish I could provide dates and times, but none of us thought to write them down.
I will say that Paula is friendly toward customers and spends a lot of time talking to them. If she can act kind to customers, why not to the employees? People work best when treated with kindness and fairness. If a reprimand is called for, it should be done in the manager's office.
I used to own stock in the company, and it was doing well, but I can't, in good conscience, hold stock in a company that treats its employees in the ways I've observed.
Desired outcome: Place the manager in a position that removes her from having authority over employees.
Here we are 4 months later and I also and filing a complaint about the same person for the same reason. It saddens me this has happened again and nothing has been done to resolve the matter. I hope with another complaint against the same person will have results.