CB Retail Stores Dollar General

Dollar General review: Customer service

Wanda Callihan of US

Jun 07, 2026 8:57 pm UTC

Verified customer

Featured review

The store I live close to has the worst customer service of any store I’ve ever been in. Nobody ever answers the phone and if you’re lucky enough to get somebody, they act like you’re bothering them. In my store, they never have anything that I want or need. It’s ridiculous. I’m not the only one this happens to most of the shoppers that go in there. Their owls are always full of boxes. Nobody puts merchandise on the shelves.

Desired outcome: Get some employees that are interested in working and getting paid

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Dollar General Contacts

Dollar General phone numbers

+1 (877) 944-3477

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Media Inquiries

+1 (615) 855-5775

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Paid Advertising Inquiries

+1 (888) 877-9374

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Human Resources Inquiries

+1 (800) 678-9258

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Customer Service Inquiries

+1 (855) 275-3447

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Human Resources Inquiries

+1 (877) 797-2959

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Bulk gift card sales

+1 (866) 407-6946

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Dollar General emails

custsvc@dollargeneral.com

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Support

dgchargedsales@dollargeneral.com

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Bulk gift cards inquiries

privacypolicy@dollargeneral.com

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Privacy inquiries

dstewart@dollargeneral.com

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Dollar General address

100 Mission Ridge, Goodlettsville, Tennessee, 37072, United States

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Jun 09, 2026
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